Team Lead, Commercial Lines
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 5+ years of commercial lines brokerage experience
- Posting language
- English
- Posted
Original job description
Job Description
The Opportunity
Our client is seeking a Commercial Insurance Team Lead to join their growing team. This is an exciting opportunity for an experienced commercial insurance professional who is ready to take on more leadership responsibility while staying connected to the technical work they know and enjoy.
You do not need to have held a formal leadership title. What matters most is strong commercial lines experience, sound judgment, and a track record of being someone colleagues trust for guidance. You will support a team of commercial insurance professionals, help work through more complex files and client situations, and provide coaching that helps others grow.
This is a hands-on leadership role for someone who enjoys both the people side and the technical side of commercial insurance.
The Employer
Our client is an established insurance brokerage with a collaborative, team-focused environment. They offer opportunities for professional development and career growth while maintaining a strong focus on client service and technical expertise.
About You
You are an experienced commercial insurance professional who enjoys solving problems and helping others succeed. You are comfortable handling complex accounts, providing clear direction, and stepping in when a file or client situation requires additional expertise.
You are organized, approachable, technically strong, and confident balancing your own responsibilities with supporting the broader team.
Necessary Qualifications Include
- Level 2 General Insurance License
- 5+ years of commercial lines brokerage experience
- Strong commercial property and liability knowledge
- Experience managing a commercial book independently
- Strong renewal, endorsement, and marketing experience
- Applied Epic proficiency
- Strong communication and coaching skills
- CAIB or CIP considered an asset
- Previous leadership experience considered an asset
Key Responsibilities
- Provide day-to-day team guidance
- Support workload and workflow management
- Assist with complex commercial files
- Handle coverage and renewal escalations
- Review files and provide feedback
- Coach and support team development
- Assist with onboarding and training
- Monitor service standards
- Share market and carrier knowledge
- Maintain commercial files as required
- Partner with management on team priorities
What’s in It for You
- Opportunity to grow your leadership career
- Hands-on commercial insurance involvement
- Collaborative team environment
- Competitive compensation and benefits
- Professional development opportunities
- Long-term career growth
More about this job
Responsibilities
Provide day-to-day guidance, coaching, and workflow support to a team of commercial insurance professionals. Handle complex commercial files and escalations, review files, support onboarding and training, monitor service standards, and share market knowledge.
Requirements
Requires a Level 2 General Insurance License, at least five years of commercial lines brokerage experience, strong commercial property and liability knowledge, and independent commercial book management experience. Candidates should have strong renewal, endorsement, marketing, Applied Epic, communication, and coaching skills; CAIB or CIP and prior leadership experience are assets.
Skills
- Commercial Lines Insurance
- Commercial Property Insurance
- Liability Insurance
- Commercial Book Management
- Renewals
- Endorsements
- Insurance Marketing
- Applied Epic
- Team Guidance
- Coaching
- Workload Management
- Workflow Management
- Complex File Management
- Coverage Escalations
- Communication
- File Review
Benefits
- Competitive Compensation
- Benefits
- Professional Development Opportunities
- Career Growth
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Finance & Accounting
- Customer Service & Support
Keywords
- Commercial Insurance
- Commercial Lines
- Insurance Brokerage
- Level 2 General Insurance License
- Commercial Property
- Liability
- Commercial Book Management
- Renewals
- Endorsements
- Marketing
- Applied Epic
- CAIB
- CIP
- Team Leadership
- Coaching
- Workload Management
- Workflow Management
- Complex Files
- Coverage Escalations
- File Review
- Onboarding
- Training
- Service Standards
- Market Knowledge
- Carrier Knowledge
- Client Service