CityView Application Specialist

We are looking for a CityView Application Specialist for a 12-month contract position, with possible extensions in Greater Edmonton, Alberta. Must be legally entitled to work in Canada.

Hybrid schedule, at least 3 days in the office. Approximately 30 hours a week. It is NOT a remote role.

Role Description

We are seeking an experienced CityView Application Specialist with hands-on experience supporting municipal planning and development business processes and the CityView software solution. The successful candidate will provide functional and application support related to CityView, including CityView Workspace, CityView Portal, and the CityView Configuration Console. The resource will be responsible for configuring and maintaining workflows, fee tables, templates, and other application components to support municipal planning and development processes. The ideal candidate will have a strong understanding of municipal permitting and development processes, combined with practical experience configuring and maintaining CityView environments.

Responsibilities

• Provide functional and application support for the CityView software solution within a municipal planning and development environment.
• Support and maintain CityView Workspace and CityView Portal functionality.
• Configure, create, update, and maintain workflows using the CityView Configuration Console.
• Create, update, and maintain fee tables to support applicable municipal processes and requirements.
• Create, update, and maintain application templates, forms, correspondence, and related documents.
• Analyze business and operational requirements and translate them into appropriate CityView configurations and solutions.
• Support the testing, troubleshooting, and resolution of CityView configuration and application issues.
• Work with business stakeholders to understand process requirements and recommend effective system solutions.
• Assist with system enhancements, configuration changes, and continuous improvement initiatives.
• Document configuration changes, processes, procedures, and system functionality as required.
• Support user acceptance testing and implementation of system changes.
• Ensure CityView configurations align with established business processes and operational requirements.

Required Skills and Experience

• Post-secondary education in Information Technology, Computer Science, Business, Public Administration, or a related discipline is considered an asset.
• Demonstrated hands-on experience with the CityView software solution.
• Experience working with municipal planning, permitting, and development business processes.
• Practical experience with CityView Workspace and CityView Portal.
• Hands-on experience using the CityView Configuration Console to create and maintain workflows.
• Experience creating and maintaining fee tables and templates within CityView.
• Strong understanding of application configuration, business process analysis, testing, and troubleshooting.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and business stakeholders.
• Strong analytical and problem-solving skills with the ability to translate business requirements into system configurations.
• Post-secondary education in Information Technology, Computer Science, Business, Public Administration, or a related discipline is considered an asset.

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.

InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.