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Added 4 mins ago
Amazon Finance Rotational Program (AFRP) - Operations Finance, Early Career - 2027
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Toronto, ON
The Operations Finance Rotational Program (OFRP) - Operations Financial Analyst role is an intensive two-year, entry-level undergraduate rotational program spanning two year-long…
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We are seeking a financial analyst who will report to the manager, finance, corporate FP&A, responsible for producing and enhancing financial reports, working on continuous improvement…
Added 18 mins ago
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Supply Chain Management Support Analyst
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- Contract
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- Full-time
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Lead HR Technology Business Analyst
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Regulatory Risk Analyst (Capital Compliance)
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2027 Capital Markets, Global Markets, Winter Risk Solutions Group Analyst (8 Months)
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Senior Analyst, Lease Accounting
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Sales Operations Analyst - Payward Services
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Business Analyst/Project Maanger with Capital Markets experience
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Added 1 hour ago
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SCM Support Analyst
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- $49 to $60 CAD / hour
- Full-time
Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst provides front-line support for Supply Chain Management (SCM) applications and procure-to-pay (P2P) processes…
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Lead Revenue Operations Analyst
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Added 1 hour ago
IS
SCM Support Analyst
InSync Systems
Calgary, AB
- Contract
We are looking for a SCM Support Analyst for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.
Added 1 hour ago
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Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
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InSync Systems

SCM Support Analyst

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: 3+ years’ experience in P2P or related business
Working hours: 40 hours a week
Posting language: English
Posted: Nov 4, 2026

Original job description

We are looking for a SCM Support Analyst for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.

This position is 100% onsite in downtown Calgary. 8 hours a day, 40 hours a week. It is NOT a remote role.

Role Description

Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst will provide Supply Chain Management related application and process support to all internal and external clients. The analyst will focus on specific categories of support within the team, provide cross coverage within the team, and endeavor to provide support for all categories within the team.

Responsibilities

Receive, analyze and resolve incoming Supply Chain Management related application/process inquiries from suppliers, Business Units, and internal users as Tier 1 support. Including but not limited to purchase orders, service entry sheets, goods receipts, invoice, payment, and rate validation; SAP modules MM, FICO, PM, PS and various connected applications such as OpenInvoice, Ariba, and TRACK.
Utilize the ServiceNow ticket management system to respond to inquiries, monitor tickets, and action response times to ensure resolution achieves defined metrics, undertaking appropriate escalation procedures when required.
Provide Tier 1 support of P2P applications including SAP, OpenInvoice, Ariba, Maximo, and ServiceNow.
Support the execution of P2P process improvements to suppliers and internal users in collaboration with SCM Shared Services, Accounts Payable, Category Management, Master Data, Taxation, and other departments to ensure Company has a best-in-class P2P process.
Assess the requirements of internal and external customers to determine possible solutions to business issues and recommend enhancement/development of business processes.
Coordinate SAP MM issues/enhancements/upgrades in partnership with the SCM Systems Team, IT and external offshore resources.
Triage SAP Staging Table and P2P workflow processing delays/issues. Assist in coordinating resolution.
Participate in evolution of the Supply Chain Service Center (SSC) Support Desk Strategy and Sustainment.
Drive Stakeholder Engagement and Business Unit (BU) relationship development.
Reject or redirect Service Receipts/invoices transmitted via OpenInvoice.
Resend Service Entry Sheet and Goods Receipt acknowledgements transmitted via OpenInvoice.
Provide support, as required, to other functions within the SSC.

Required Skills and Experience

Have a high school diploma
3+ years’ experience in P2P or related business
Excellent understanding of procure to pay processes
Experience with SAP MM
Customer Service focused
Be detail oriented and accurate
Strong verbal and written communication skills
Strong time management skills to support large volumes
Work independently
Ability to thrive in a collaborative, fast-paced team environment

Desired Skills and Experience

Customer Service oriented
Supply Chain Management process
Microsoft Office products
Post-Secondary education
Supply Chain Management diploma/certificate/degree
Experience with OpenInvoice, Maximo, ServiceNow, Ariba

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.

InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.

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More about this job

Responsibilities

Provide Tier 1 application and process support for procure-to-pay and supply chain inquiries from suppliers, business units, and internal users, using SAP and connected applications. Manage and escalate ServiceNow tickets, coordinate issue resolution and system enhancements, support process improvements, and maintain stakeholder relationships.

Requirements

Requires a high school diploma, at least three years of experience in procure-to-pay or a related business area, and a strong understanding of procure-to-pay processes. Candidates should be customer-focused, detail-oriented, accurate, communicative, organized, able to work independently, and effective in a collaborative, fast-paced team; post-secondary education and experience with OpenInvoice, Maximo, ServiceNow, or Ariba are desired.

Skills

Procure-to-Pay Processes
SAP MM
SAP FICO
SAP PM
SAP PS
OpenInvoice
Ariba
Maximo
ServiceNow
Customer Service
Supply Chain Management
Ticket Management
Issue Triage
Process Improvement
Stakeholder Engagement
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain Management
Procure-to-Pay
SAP MM
SAP FICO
SAP PM
SAP PS
OpenInvoice
Ariba
Maximo
ServiceNow
Purchase Orders
Service Entry Sheets
Goods Receipts
Invoice Processing
Payment Processing
Rate Validation
Tier 1 Support
Ticket Management
SAP Staging Table
P2P Workflow
Process Improvement
Issue Triage
System Enhancements
Stakeholder Engagement
Customer Service
Microsoft Office
Accounts Payable
Master Data
Taxation

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