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Added 7 mins ago
RV
IT System Support Worker I (Junior)
Renfrew Victoria Hospital
Renfrew, ON
- Full-time
…PC’s for the hospital environment; configure and maintain help desk applications, document IT related procedures, complete IT related projects as assigned, and other entry level duties in a…
Added 7 mins ago
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Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 7 mins ago
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(CAN) General Merchandise Associate
Walmart
Grand Falls, NB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 7 mins ago
W
General Merchandise Associate
Walmart
Saskatoon, SK
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 7 mins ago
W
(CAN) General Merchandise Associate
Walmart
Lethbridge, AB
- Full-time
1. Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 22 mins ago
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Retail Lead
Tilley
Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Ensures the cash desk area and fitting room processes and controls are adhered to and followed
Added 22 mins ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 22 mins ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 22 mins ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Brighton, ON
- Other
Most tax job’s come with a desk, a headset and a queue. Ours puts you on the road, visiting about 200 farm and small business owners in your area who are looking forward to seeing you.
Added 22 mins ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Trenton, ON
- Other
Most tax job’s come with a desk, a headset and a queue. Ours puts you on the road, visiting about 200 farm and small business owners in your area who are looking forward to seeing you.
Added 36 mins ago
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Supply Chain Management Support Analyst
Raise
Calgary, AB
- Contract
Participate in evolution of the Supply Chain Service Center (SSC) Support Desk Strategy and Sustainment.
Added 36 mins ago
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Fashion Associate (Part time) - Harmony North
RCL - Reitmans Canada Ltd/Ltée
Oshawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 36 mins ago
1
Dental Receptionist - Springdale Dental Centre
123Dentist
Brampton, ON
- $27 to $29 CAD / hour
- Full-time
…our team. The ideal candidate will excel in managing front desk operations, coordinating patient recare appointments, and ensuring a smooth patient experience. This role requires excellent…
Added 36 mins ago
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Fashion Associate (Part time) - Kingsgate Mall
RCL - Reitmans Canada Ltd/Ltée
Vancouver, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 36 mins ago
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Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
ON · Simcoe, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 36 mins ago
1
Office Manager-Olympic Village Dental, Vancouver
123Dentist
Vancouver, BC
- $36 to $38 CAD / hour
- Full-time
…into practice, and create working harmonies between the front desk office and dental professional…
Added 36 mins ago
BM
Dispatcher Level 4 (12-month contract)
BC Maritime Employers Association
Vancouver, BC
- Contract
Ensure the Dispatch Dep Sea desk is apprised of any issues impacting dispatch and/or customer member operations
Added 36 mins ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
Added 36 mins ago
R-
Fashion Associate (Part time) - Mayfair Outparcel
RCL - Reitmans Canada Ltd/Ltée
Victoria, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 36 mins ago
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Program Assistant (Temporary), School of Manufacturing and Automation
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…Technicians/Technologists as well as with cross campus support and service areas such as Student Advising, and the Registrar’s…
Added 36 mins ago
TR
Payroll and Human Resources Administrator
The Root Cellar Village Green Grocer
Victoria, BC
- Full-time
…payroll and administration? We are looking for a reliable and service-oriented individual to join our team in a key administrative support…
Added 36 mins ago
ST
Dispatch Coordinator (Edmonton)
Steele's Transportation Group
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
Steele's Transportation Group has been moving freight across Alberta for 70 years (since 1957). We run scheduled LTL service and local pickup and delivery (P&D) from our terminals in…
Added 51 mins ago
W
(CAN) General Merchandise Associate
Walmart
Pincher Creek, AB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 51 mins ago
W
(CAN) General Merchandise Associate
Walmart
Winnipeg, MB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 51 mins ago
W
(CAN) Part-time Customer Service Desk Associate
Walmart
Greater Napanee, ON
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…

InSync Systems

SCM Support Analyst

Calgary, AB, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: 3+ years’ experience in P2P or related business
Working hours: 40 hours a week
Posting language: English
Posted: Nov 4, 2026

Original job description

We are looking for a SCM Support Analyst for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.

This position is 100% onsite in downtown Calgary. 8 hours a day, 40 hours a week. It is NOT a remote role.

Role Description

Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst will provide Supply Chain Management related application and process support to all internal and external clients. The analyst will focus on specific categories of support within the team, provide cross coverage within the team, and endeavor to provide support for all categories within the team.

Responsibilities

Receive, analyze and resolve incoming Supply Chain Management related application/process inquiries from suppliers, Business Units, and internal users as Tier 1 support. Including but not limited to purchase orders, service entry sheets, goods receipts, invoice, payment, and rate validation; SAP modules MM, FICO, PM, PS and various connected applications such as OpenInvoice, Ariba, and TRACK.
Utilize the ServiceNow ticket management system to respond to inquiries, monitor tickets, and action response times to ensure resolution achieves defined metrics, undertaking appropriate escalation procedures when required.
Provide Tier 1 support of P2P applications including SAP, OpenInvoice, Ariba, Maximo, and ServiceNow.
Support the execution of P2P process improvements to suppliers and internal users in collaboration with SCM Shared Services, Accounts Payable, Category Management, Master Data, Taxation, and other departments to ensure Company has a best-in-class P2P process.
Assess the requirements of internal and external customers to determine possible solutions to business issues and recommend enhancement/development of business processes.
Coordinate SAP MM issues/enhancements/upgrades in partnership with the SCM Systems Team, IT and external offshore resources.
Triage SAP Staging Table and P2P workflow processing delays/issues. Assist in coordinating resolution.
Participate in evolution of the Supply Chain Service Center (SSC) Support Desk Strategy and Sustainment.
Drive Stakeholder Engagement and Business Unit (BU) relationship development.
Reject or redirect Service Receipts/invoices transmitted via OpenInvoice.
Resend Service Entry Sheet and Goods Receipt acknowledgements transmitted via OpenInvoice.
Provide support, as required, to other functions within the SSC.

Required Skills and Experience

Have a high school diploma
3+ years’ experience in P2P or related business
Excellent understanding of procure to pay processes
Experience with SAP MM
Customer Service focused
Be detail oriented and accurate
Strong verbal and written communication skills
Strong time management skills to support large volumes
Work independently
Ability to thrive in a collaborative, fast-paced team environment

Desired Skills and Experience

Customer Service oriented
Supply Chain Management process
Microsoft Office products
Post-Secondary education
Supply Chain Management diploma/certificate/degree
Experience with OpenInvoice, Maximo, ServiceNow, Ariba

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.

InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.

Apply About employer

More about this job

Responsibilities

Provide Tier 1 application and process support for procure-to-pay and supply chain inquiries from suppliers, business units, and internal users, using SAP and connected applications. Manage and escalate ServiceNow tickets, coordinate issue resolution and system enhancements, support process improvements, and maintain stakeholder relationships.

Requirements

Requires a high school diploma, at least three years of experience in procure-to-pay or a related business area, and a strong understanding of procure-to-pay processes. Candidates should be customer-focused, detail-oriented, accurate, communicative, organized, able to work independently, and effective in a collaborative, fast-paced team; post-secondary education and experience with OpenInvoice, Maximo, ServiceNow, or Ariba are desired.

Skills

Procure-to-Pay Processes
SAP MM
SAP FICO
SAP PM
SAP PS
OpenInvoice
Ariba
Maximo
ServiceNow
Customer Service
Supply Chain Management
Ticket Management
Issue Triage
Process Improvement
Stakeholder Engagement
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain Management
Procure-to-Pay
SAP MM
SAP FICO
SAP PM
SAP PS
OpenInvoice
Ariba
Maximo
ServiceNow
Purchase Orders
Service Entry Sheets
Goods Receipts
Invoice Processing
Payment Processing
Rate Validation
Tier 1 Support
Ticket Management
SAP Staging Table
P2P Workflow
Process Improvement
Issue Triage
System Enhancements
Stakeholder Engagement
Customer Service
Microsoft Office
Accounts Payable
Master Data
Taxation

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