Jobs in Canada

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Added 6 hours ago
S
Client Technology Manager - Enterprise AI Solutions
SaskTel
Regina, SK
- Full-time
Demonstrated experience building agentic AI solutions (e.g., workflow automation, orchestration, multi-agent systems, or autonomous task execution).
Added 8 hours ago
P
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
…transactions and other transformational events. You’ll tackle client’s needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high…
Added 9 hours ago
B
Vice President, Investment Banking - Metals and Mining
BMO
Toronto, ON · Vancouver, BC · FCP
- Full-time
Applicants who have at least five years of investment banking experience with a primary focus on metals & mining are invited to apply. Educational background in finance, engineering,…
Added 11 hours ago
Guest Service Agent
Northland Properties
Oakville, ON
Must have time-management skills
Added 13 hours ago
GT
Scrum Master
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $85 CAD / hour
- Contract
Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across teams of teams
Added 13 hours ago
UI
NAPA - Client Service Agent / Agent.e, service client
UAP Inc.
St. John's, NL
- Full-time
…forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000…
Added 16 hours ago
T
Software Engineer II - Senior IVR Developer
TD
Toronto, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 19 hours ago
CA
Senior Premium Administrator
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Moncton, NB
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Mississauga, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Burlington, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Ottawa, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 19 hours ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
Land Use Agent
Hydro One Networks Inc
Markham, ON
…operational/other business requirements or the needs of the other client groups in accordance with established policies, practices, procedures and rate…
Added 1 day ago
W
Agent(e), Opérations de l'expérience client - Toronto - Hybride (Contrat à durée déterminée)
Wealthsimple
Toronto, ON
- $25 to $27 CAD / hour
- Full-time
L'équipe Opérations de l'expérience client façonne, au quotidien, l'expérience que Wealthsimple offre à sa clientèle. Nous gérons les interactions concrètes, par courriel, par clavardage et…
Added 1 day ago
3
Forward Deployed Engineer
3Pillar
Canada
- Full-time
Embed on-site or in tight virtual proximity with client teams for the life of the engagement, and identify the highest-leverage workflow to build first, then the next.
Added 3 days ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
…to help launch new locations, shape team culture, and drive client growth from day one. We’re looking for individuals who bring creativity, a passion for business development, and an…
Added 3 days ago
S
AI Engineer I | Ingénieur.e IA I
Sadie
Montreal, QC · Saint-Laurent, QC
- Full-time
Improve How The Voice Agent Handles Real Calls
Added 3 days ago
WS
Human Resources Business Partner
Wolf Steel Ltd
Barrie, ON
- Full-time
…capital and achieve operational excellence. The HRBP acts as an agent of change, responsible for leading, implementing and delivering HR initiatives. The HRBP provides comprehensive HR…
Added 3 days ago
Operations Manager, Scotia iTRADE - Toronto, ON
Scotiabank
Toronto, ON
2. To manage and enhance the client experience (internal and external) by:
Added 3 days ago
K
FULLSTACK ENGINEER
Kablamo
Toronto, ON
- Full-time
Experience using AI coding tools (such as Claude Code or Cursor) to help build software - from writing clear prompts for multi-file tasks to reviewing and guiding agent-generated output
Added 3 days ago
FG
Site Reliability Engineer | Release Management & Automation Specialist
FDM Group
Toronto, ON
- Contract
This role will be hybrid with requirements to be in office 1 days per week

Intact FC

Agent service client - Indemnisation (BG-EFT)

Laval, QC, Canada
Montreal, QC, Canada

Full-time

Apply on intactfc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 35 heures par semaine
Posting language: English · French
Posted: Sep 29, 2026

Original job description

English section of this bilingual listing.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Read the full bilingual original

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

About the role

Nous sommes à la recherche d'un.e représentant.e du service à la clientèle, Indemnisation pour se joindre à notre équipe en pleine croissance!

Ce que vous ferez ici :

Être un expert.e en la matière de nos politiques, produits, services et initiatives.
Répondre aux demandes de renseignements et aux nouveaux appels de réclamations, dans une file d'attente entrante, tout en appliquant vos connaissances, et vos compétences en résolution de problèmes afin de prendre des décisions rapidement pour faire avancer les demandes.
Documenter les dossiers avec précision et clarté pour refléter les conversations et les mesures prises dans le cadre des réclamations.
Avoir la volonté d'entamer des conversations difficiles avec empathie et clarté au sujet des politiques, des couvertures d’assurance ou des défis opérationnels.
S'assurer de respectés les indicateurs du centre d'appels tout en prenant un volume élevé d'appels quotidiens entrants.
Fournir un service à la clientèle de qualité, maintenir des temps d'attente peu élevé tout en documentant les dossiers avec précision et clarté.
Exécuter plusieurs tâches en s'alignant sur les priorités changeantes et les échéances prioritaires.
Notre environnement évolue rapidement et pourrait requérir que vous accomplissiez d'autres tâches de façon ponctuelle.

Ce que vous apportez :

Il est essentiel de vivre les valeurs d'Intact : L’intégrité, Le respect, L’engagement envers le client, L’excellence et La générosité avec les clients, nos pairs et les fournisseurs.
Une expérience du service à la clientèle et de la vente, de préférence.
Une expérience en assurance est considérée comme un atout.
Il est essentiel d'être motivé, ingénieux et résilient pour surmonter diverses situations.
Compétences organisationnelles supérieures, orientation vers les résultats et agilité pour naviguer dans un environnement où vous devez réfléchir rapidement.
Excellentes aptitudes d'écoute et de communication avec la capacité de favoriser de solides relations de travail.
Doit avoir la flexibilité de travailler 35 heures par semaine pendant nos heures d'ouverture : du lundi au vendredi de 8h00 à 18h00, et les jours fériés.
Aucune expérience de travail au Canada n'est requise, mais doit être admissible à travailler au Canada.
Bilingue (français et anglais) Nécessité d’interagir sur une base régulière avec des collègues partout au pays.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply on intactfc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The role involves managing incoming customer inquiries and claims while applying policy knowledge to resolve issues efficiently. You will be responsible for documenting case files accurately and maintaining high service standards in a fast-paced call center environment.

Requirements

Candidates should have experience in customer service or sales, with insurance industry experience considered an asset. Strong communication skills, empathy, and the ability to work in a bilingual (French and English) environment are essential.

Skills

Customer service
Sales
Insurance
Problem solving
Communication
Active listening
Empathy
Multitasking
Time management
Bilingualism
Data entry
Conflict resolution
Resilience
Organizational skills

Benefits

Flexible work arrangements
Hybrid work model
Purchase up to 5 extra days off
Telemedicine
Wellness account
Share plan
Employee Share Purchase Plan
Annual bonus plan
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Claims
Insurance
Call Center
Bilingual
Policy Management
Conflict Resolution
Data Documentation
Hybrid Work
Pension Plan
Employee Share Purchase Plan
Telemedicine
Wellness Account
Sales
Problem Solving
Time Management

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Work requirements

Jobs in Canada