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Added 58 mins ago
BJ
Law Clerk, Intellectual Property/Litigation
Bennett Jones
Toronto, ON
- Full-time
Coordinate the electronic filing, service, and data-formatting of high-profile litigation records (Statements of Claim, Factums, and Books of Authorities)
Added 1 hour ago
P
ERP Risk, Controls & Security Solutions Manager
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
Address sub-standard work or work that does not meet firm's/client's expectations.
Added 1 hour ago
P
May 2027 - Deals Financial Crimes Technology Non-CPA - Summer Intern - Toronto
PwC
Toronto, ON
- Full-time
…solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited…
Added 2 hours ago
D
Client Financial Services Agent Business
Desjardins
Victoriaville, QC · Shawinigan, QC · Trois-Rivières, QC
- Full-time
Added 2 hours ago
D
Client Financial Services Agent
Desjardins
Sainte-Adèle, QC · Caisse Desjardins de la Vallée des Pays-d'en-Haut
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 3 hours ago
FN
Manager and Team Lead, Third Party Residential Underwriting - BMBE
First National Financial LP
Toronto, ON · East York, ON
- Full-time
…mortgage applications while maintaining a consistent focus on service…
Added 3 hours ago
CI
Client Services Coordinator, Bilingual
Centah Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services…
Added 4 hours ago
CI
Client Services Coordinator, Bilingual
Centah Inc
Remote, Canada
- Full-time
- Remote
…helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services…
Added 5 hours ago
NL
guest services agent - hotel
Nita Lake Lodge
Whistler, BC
- Full-time
Added 5 hours ago
MI
Personal Lines Sales Executive
Mango Insurance
AB · Greater Edmonton Metropolitan Area
- Full-time
Provide clear instructions to CSO (Client Service Officer) team for all transactions. · Request cancellation of all overdue/unpaid accounts. · Focus on client service including timely…
Added 5 hours ago
Delivery Analyst, Risk & Audit - Americas
Diligent Corporation
Vancouver, BC
…as trusted advisors, working in joint teams that complement client strengths with the right mix of…
Added 5 hours ago
Human Resource Business Partner (Hiring Pool)
The Government of Nova Scotia
Halifax, NS
If you are a problem solver, relationship builder, change agent, and service-oriented human resources professional who enjoys coaching, consulting, and supporting managers and employees…
Added 8 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 8 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 9 hours ago
Guest Service Agent
Northland Properties
Calgary, AB
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…
Added 9 hours ago
Human Resource Business Partner
The Government of Nova Scotia
Halifax, NS
If you are a problem solver, relationship builder, change agent, and service-oriented human resources professional who enjoys coaching, consulting, and supporting managers and employees…
Added 10 hours ago
EL
Contracting Specialist (TruStone Financial)
Empire Life
London, ON
- Full-time
We are an MGA (Managing General Agent), an intermediary contracted by insurers to operate on their behalf to facilitate sales and support of life and health insurance and investment…
Added 20 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 20 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 20 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 20 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 20 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 1 day ago
D
Guest Services Agent
Dexterra
Moosonee, ON
- $21 to $24 CAD / hour
- Full-time
The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge…
Added 1 day ago
P
Transaction Services Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
…solvers, helping to solve business issues, deliver high quality client service and unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.…
Added 1 day ago
TT
Mortgag Broker
TMG The Mortgage Group
Calgary, AB
- Contract
Excellent written and verbal communication skills, strong negotiation abilities, and a professional approach to client service and conflict resolution.

Intact FC

Agent service client - Indemnisation (BG-EFT)

Laval, QC, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Working hours: 35 heures par semaine
Posting language: English · French
Posted: Sep 29, 2026

Original job description

English section of this bilingual listing.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Read the full bilingual original

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

About the role

Nous sommes à la recherche d'un.e représentant.e du service à la clientèle, Indemnisation pour se joindre à notre équipe en pleine croissance!

Ce que vous ferez ici :

Être un expert.e en la matière de nos politiques, produits, services et initiatives.
Répondre aux demandes de renseignements et aux nouveaux appels de réclamations, dans une file d'attente entrante, tout en appliquant vos connaissances, et vos compétences en résolution de problèmes afin de prendre des décisions rapidement pour faire avancer les demandes.
Documenter les dossiers avec précision et clarté pour refléter les conversations et les mesures prises dans le cadre des réclamations.
Avoir la volonté d'entamer des conversations difficiles avec empathie et clarté au sujet des politiques, des couvertures d’assurance ou des défis opérationnels.
S'assurer de respectés les indicateurs du centre d'appels tout en prenant un volume élevé d'appels quotidiens entrants.
Fournir un service à la clientèle de qualité, maintenir des temps d'attente peu élevé tout en documentant les dossiers avec précision et clarté.
Exécuter plusieurs tâches en s'alignant sur les priorités changeantes et les échéances prioritaires.
Notre environnement évolue rapidement et pourrait requérir que vous accomplissiez d'autres tâches de façon ponctuelle.

Ce que vous apportez :

Il est essentiel de vivre les valeurs d'Intact : L’intégrité, Le respect, L’engagement envers le client, L’excellence et La générosité avec les clients, nos pairs et les fournisseurs.
Une expérience du service à la clientèle et de la vente, de préférence.
Une expérience en assurance est considérée comme un atout.
Il est essentiel d'être motivé, ingénieux et résilient pour surmonter diverses situations.
Compétences organisationnelles supérieures, orientation vers les résultats et agilité pour naviguer dans un environnement où vous devez réfléchir rapidement.
Excellentes aptitudes d'écoute et de communication avec la capacité de favoriser de solides relations de travail.
Doit avoir la flexibilité de travailler 35 heures par semaine pendant nos heures d'ouverture : du lundi au vendredi de 8h00 à 18h00, et les jours fériés.
Aucune expérience de travail au Canada n'est requise, mais doit être admissible à travailler au Canada.
Bilingue (français et anglais) Nécessité d’interagir sur une base régulière avec des collègues partout au pays.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply About employer

More about this job

Responsibilities

The role involves managing incoming customer inquiries and claims while applying policy knowledge to resolve issues efficiently. You will be responsible for documenting case files accurately and maintaining high service standards in a fast-paced call center environment.

Requirements

Candidates should have experience in customer service or sales, with insurance industry experience considered an asset. Strong communication skills, empathy, and the ability to work in a bilingual (French and English) environment are essential.

Skills

Customer service
Sales
Insurance
Problem solving
Communication
Active listening
Empathy
Multitasking
Time management
Bilingualism
Data entry
Conflict resolution
Resilience
Organizational skills

Benefits

Flexible work arrangements
Hybrid work model
Purchase up to 5 extra days off
Telemedicine
Wellness account
Share plan
Employee Share Purchase Plan
Annual bonus plan
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Claims
Insurance
Call Center
Bilingual
Policy Management
Conflict Resolution
Data Documentation
Hybrid Work
Pension Plan
Employee Share Purchase Plan
Telemedicine
Wellness Account
Sales
Problem Solving
Time Management

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