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Added 10 mins ago
MU
Research Assistant 2
McGill University
MacdonaldStewart Bld
- Full-time
Added 25 mins ago
Associate Optometrist
EssilorLuxottica Group
Montreal, QC
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 25 mins ago
Sales Associate
EssilorLuxottica Group
Port Coquitlam, BC · Coquitlam, BC
…they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care…
Added 25 mins ago
Customer Experience Associate - Findlay Creek, On (15 hours)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Decarie & Ferrier (30 hours/week)
Scotiabank
Montreal, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Spruceland Branch, Prince George, BC(15Hours/Week)
Scotiabank
Prince George, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Queen Mary (15 hours/week)
Scotiabank
Montreal, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Findlay Creek (22.5 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Guildford Town Centre, Surrey, BC(30Hours/Week)
Scotiabank
Surrey, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Supervising Associate, Resource Management
EY
Toronto, ON
The Resource Management Supervising Associate is a member of the Assurance Resource Management Team and contributes to the effective deployment of our practitioners and comprehensive…
Added 40 mins ago
UO
Assistant Professor - Computer Science
University of Toronto
Mississauga, ON
- $200,000 CAD / year
This position is being advertised concurrently with the position for Associate Professor/Professor in Computer Science (Req ID: 50132); however, only one appointment will be made. To be…
Added 40 mins ago
UO
Associate Professor/Professor - Computer Science
University of Toronto
Mississauga, ON
- $200,000 CAD / year
…of Computer Science. The appointment will be at the rank of Associate Professor or Professor, with an anticipated start date of July 1,…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Leduc, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
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Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
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Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
R
Associate Portfolio Manager
RBC
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Added 1 hour ago
T
Client Service Associate, Financial Planning
TD
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- Full-time
…apply for the position of Financial Planning Client Service Associate…
Added 1 hour ago
C
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CIBC
Oshawa, ON
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Added 1 hour ago
AC
Administrative Assistant to the Chair, Community Studies
Algonquin College
Ottawa, ON
- Full-time
The Administrative Assistant provides administrative, academic, and governance support to Academic Chair of Community Studies, Associate Chairs, and program faculty to ensure the effective,…
Added 1 hour ago
RJ
Securities Associate
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- Full-time
…Reimbursement and many more! We also support internal promotion and community…
Added 1 hour ago
UO
Associate Professor/Professor - Mechanical Engineering
University of Toronto
Toronto, ON
- $200,000 CAD / year
…Mechanical Engineering. The appointment will be at the rank of Associate Professor or Professor, with an anticipated start date as early as July 1,…
Added 1 hour ago
Sales Associate-Retail
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Kingston, ON
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 1 hour ago
MH
Public Health Nurse - Infectious Disease Control (1 temporary full-time position until September 2027)
Middlesex-London Health Unit
London, ON
- Full-time
Under the direction of the Associate Manager, IDC, the incumbent will:
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Intact FC

Associate, Sales and Customer Service - Bilingual

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

47,100 - 57,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

If you’re passionate about helping others and are known for your excellent communication and people skills, we may be a good fit! As an Associate, Sales and Customer Service, you’ll become a trusted advisor in helping Canadians protect the things they care about.

We’ll provide you with mentorship and training as you pursue your career goals, and your success will be recognized with our annual bonus plan and accelerated career path which will provide you with an opportunity for promotion after six months in the role.

Ready to take the driver’s seat in your career? Join our team. Every day, our employees shine.

Your schedule:

The training lasts three months:

First two months: 35 hours per week, Monday to Friday, from 9:00 a.m. to 5:00 p.m.

Last month: 40 hours per week, Monday to Friday, from 10:00 a.m. to 7:00 p.m.

After training, you will work an evening schedule of 40 hours/week:

Monday to Friday from 11 a.m. to 8 p.m., plus every fourth Saturday in rotation.

As a bonus, you will receive a premium for all your evening shifts.

Location:

At belairdirect, you will enjoy a hybrid work model that allows you to balance your professional and personal life. This position is based at our Laval office (600 Rue Lucien-Paiement).

Please note that the starting date for this position is January 18th, 2027.

What you’ll do here:

Play a key role in providing customers with the best possible insurance coverage for their most valuable assets by advising them throughout the process and answering their questions about our products so they can make informed choices.

Analyze customer needs, promote products and services, and propose innovative choices and solutions.

Help home and auto insurance customers choose from the various insurance solutions offered.

Contribute to the development of new initiatives and support their implementation.

What you bring to the table:

At least one year of experience in a similar position.

Strong team spirit, ability to work both independently and in collaboration with colleagues on various projects.

Excellent communication and listening skills, ability to empathize with others.

You must speak French - Requires answering calls and providing service to a French-speaking clientele on a regular basis

Customer-driven approach and an eagerness to put your listening and advising skills to good use with customers.

Ability to multi-task and stay cool under pressure.

Strong computer skills and the ability to work on multiple systems simultaneously.

Willingness to complete the provincial exam to obtain your insurance licence.

No Canadian work experience is required, but you must be eligible to work in Canada.

Please note that this is an inbound call centre position and we are looking for candidates who are willing to work evenings, Saturdays and occasional statutory holidays.

In Quebec, our agents must obtain their licence from the AMF. To be considered for our training program, you must meet one of the following requirements: 

You have obtained a college diploma, a bachelor’s degree or a master’s degree; OR

You have obtained an AEC diploma in P&C insurance; OR

You have a high school or vocational school diploma AND three years of full-time work experience in Canada.

If your diplomas were obtained outside of Canada, you must have an equivalency for these diplomas.

Don’t worry – we’ll guide you every step of the way! We will also ask you for supporting documents. 

#LI- Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply About employer

More about this job

Responsibilities

Provide insurance coverage advice to customers by analyzing their needs and promoting appropriate home and auto insurance solutions. Contribute to new initiatives and support their implementation while maintaining high service standards in an inbound call center environment.

Requirements

Requires at least one year of experience in a similar role and a college diploma, bachelor's degree, or equivalent. Candidates must be bilingual in French and English, eligible to work in Canada, and willing to obtain a provincial insurance license.

Skills

Customer service
Sales
Communication
Active listening
Empathy
Problem solving
Multi-tasking
Computer literacy
Insurance knowledge
Teamwork
Time management
Bilingualism

Benefits

Flexible work arrangements
Hybrid work model
Paid time off
Telemedicine
Wellness account
Share plan
Employee share purchase plan
Annual bonus
Defined benefit pension plan
Training and mentorship

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Sales
Inbound Call Center
Auto Insurance
Home Insurance
AMF License
Financial Services
Hybrid Work
Bilingual
Client Relations
Risk Management
Insurance Coverage
Policy Advising
Professional Development

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