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Added 1 min ago
Master of Environmental Science Internship Coordinator
University of Toronto
Toronto, ON
…course-based professional program that prepares students for careers in environmental science across industry, government, non-governmental organizations and related sectors. A key…
Added 1 min ago
TS
Inspector, OE
Technical Standards & Safety Authority (TSSA)
Ottawa, ON
- Full-time
…more information on TSSA and our values, please visit TSSA…
Added 1 min ago
MF
Senior Manager, Investment Product Governance & Oversight
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Added 1 min ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 1 min ago
WO
Pharmacy Technician – Pharmacy
William Osler Health System
Brampton, ON
- Contract
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 1 min ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 1 min ago
LC
Meat Cutter Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
…difference in the community. We offer our colleagues progressive careers, comprehensive training, flexibility and a benefits…
Added 1 min ago
LC
HMR Clerk Part Time Evening
Loblaw Companies Limited
Moncton, NB
- Part-time
…through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are…
Added 1 min ago
LC
Produce Clerk Part Time Day
Loblaw Companies Limited
Burnaby, BC
- Part-time
…through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are…
Added 1 min ago
E
Assistant Project Manager
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
…forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t…
Added 1 min ago
E
Mechanical & Electrical Project Manager
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
…forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t…
Added 15 mins ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- $84,000 to $105,000 CAD / year
- Full-time
Added 15 mins ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
WO
Pharmacy Technician – Pharmacy
William Osler Health System
Brampton, ON
- Contract
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
SE
Embedded Software Engineer
Schneider Electric
Victoria, BC
- Full-time
…challenges, work alongside engineers at different stages of their careers, and continue expanding your own…
Added 15 mins ago
WO
Pharmacy Technician – Pharmacy
William Osler Health System
Brampton, ON
- Contract
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
US
Career Programming Strategist
UBC Sauder School of Business
Vancouver, BC
- $7,158 to $10,292 CAD / month
- Full-time
In collaboration with the BCC partners, builds and maintains relationships with the business community to facilitate student learning and development, focused on careers.
Added 15 mins ago
S
Pricing Analyst
Sandvik
Surrey, BC · Sudbury, ON · Val-d'Or, QC · Lively
- Full-time
All qualified persons are encouraged to apply at www.sandvik.com/careers to the Pricing Analyst, requisition #R0098866. While we thank all candidates for their interest, only those…
Added 15 mins ago
S
Pricing Specialist
Sandvik
Sudbury, ON · Lively
- Full-time
All qualified persons are encouraged to apply at www.sandvik.com/careers to the Pricing Specialist, requisition #R0098865. While we thank all candidates for their interest, only those…
Added 15 mins ago
JI
Freight Flow Associate
J.D. Irving, Limited
Atholville, NB
- Part-time
At KENT, people don't just take jobs. They build careers.
Added 15 mins ago
Sales Coordinator
Northland Properties
Oakville, ON
Added 15 mins ago
Sales Coordinator
Northland Properties
Hamilton, ON

Intact FC

Bilingual Customer Service Representative I

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Bilingual Customer Service Representative I to join our growing team!

Start date: January 11, 2027
Bilingualism: Fluency in both French and English is required.
Work location: Montreal office, located at 2020 Robert-Bourassa Boulevard.
Schedule: 40 hours per week, Monday to Friday, between 9:00 a.m. and 8:00 p.m. Day or evening shifts may be required based on operational needs.
Saturday: Availability may also be required on Saturdays, from 9:00 a.m. to 5:00 p.m.

What You’ll Do:

Answer incoming phone calls and make outgoing calls while providing outstanding customer service.
Answer customers’ questions and make adjustments to their accounts.
Promote self-service by assisting and guiding customers through the various tools available online or through the mobile app.
Send documents or copies of policies to customers.
Address various customer needs, including answering general inquiries, processing reinstatements following cancellations, and resolving customer issues.

What You’ll Bring:

At least six months of experience.
Demonstrated proficiency with computer systems and Apple and Android applications.
Experience in a call-centre environment is an asset.
Strong communication skills, along with autonomy and enthusiasm.
Good computer skills, including Microsoft Office Suite and other applications.
Bilingualism in French and English - requires answering calls and providing service to English-speaking customers on a regular basis.
No Canadian work experience required; however, candidates must be authorized to work in Canada.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply About employer

More about this job

Responsibilities

The representative will handle incoming and outgoing calls to provide customer support, answer inquiries, and process account adjustments. They will also guide customers through online self-service tools and manage various administrative tasks related to policy documentation.

Requirements

Candidates must have at least six months of experience and be fluent in both French and English. Proficiency with computer systems, including Microsoft Office and mobile applications, is required along with authorization to work in Canada.

Skills

Customer service
Bilingualism
French
English
Communication skills
Computer proficiency
Microsoft Office Suite
Call center experience
Autonomy
Enthusiasm
Problem solving
Account management

Benefits

Flexible work arrangements
Hybrid work model
Telemedicine
Wellness account
Share plan
Employee Share Purchase Plan
Annual bonus
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
Call Center
Insurance
Microsoft Office
Mobile Applications
Account Management
Hybrid Work
Pension Plan
Employee Share Purchase Plan
Telemedicine
Wellness
Communication
Administrative Support
Policy Management

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