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Added 7 mins ago
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Intact FC

Legal Claims Assistant II

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 3 to 5 years experience in the insurance defence litigation
Posting language: English
Posted: Nov 2, 2026

Original job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

59,300 - 72,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Weekly hours may fluctuate depending on business needs.

We’re looking for a Legal Claims Assistant II to join our growing team!

What you’ll do here:

Provide administrative support such as scheduling meetings, photocopying, drafting correspondence, preparing pleadings, creating and updating trial binders, etc.
Implement an effective diary system to help manage the lawyer's practice.
Partner with assigned lawyers in managing workflow, scheduling appearances, monitoring calendars and meeting various deadlines.
Support clients to schedule appointments; exchange and obtain information and communicate case progress.
Review and manage documents with software programs, ensuring electronic filing is up to date.
Providing support to assistants, clerks, lawyers, and management.
Proficiency in dictation with a high degree of accuracy.
Update knowledge by participating in educational opportunities.
Accomplish organizational goals by living Intact's Success Factors.

What you bring to the table:

College diploma from either a legal office administration or law clerk program, or any combination of equivalent education and experience
Minimum of 3 to 5 years experience in the insurance defence litigation
Advanced knowledge of Microsoft Office Suite
Strong document management skills with the ability to learn and utilize Intact’s various software programs, including iManager, Citrix, ACL, Nuance
Excellent attention to detail and proofreading skills
Ability to prioritize and organize with a demonstrated disciplined approach to work
Excellent communication, listening, interpersonal, and customer service skills
Ability to work in a team or independently, exercise sound judgment and take initiative
Demonstrate a disciplined approach to work
Working knowledge of the Rules of Civil Procedure
No Canadian work experience required however must be eligible to work in Canada.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply About employer

More about this job

Responsibilities

The Legal Claims Assistant II provides administrative support to lawyers, including drafting correspondence, preparing pleadings, and managing trial binders. They also maintain effective diary systems, monitor calendars, and facilitate communication with clients regarding case progress.

Requirements

Candidates must possess a college diploma in legal office administration or a law clerk program, along with 3 to 5 years of experience in insurance defence litigation. Proficiency in Microsoft Office Suite and knowledge of the Rules of Civil Procedure are required.

Skills

Legal administration
Insurance defence litigation
Microsoft Office Suite
Document management
Dictation
Proofreading
Rules of civil procedure
Calendar management
Scheduling
Drafting correspondence
Pleadings preparation
Trial binders
Communication
Interpersonal skills
Customer service
Time management

Benefits

Flexible work arrangements
Hybrid work model
Telemedicine
Wellness account
Share plan
Annual bonus
Employee share purchase plan
Defined benefit pension plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Legal Claims Assistant
Insurance Defence
Litigation
Administrative Support
Microsoft Office
iManager
Citrix
ACL
Nuance
Rules of Civil Procedure
Diary System
Trial Binders
Pleadings
Electronic Filing
Customer Service
Legal Administration
Law Clerk
Hybrid Work
Pension Plan
Annual Bonus

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