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Added 1 hour ago
Snow Removal/ Heavy equipment operator
Clintar Commercial Outdoor Services
Brampton, ON
$25 to $35 USD / hour
Full-time
Added 1 hour ago
Parts Counter Specialist
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and…
Added 1 hour ago
Contract Inside Sales Representative
Performance Food Group
Milton, ON
Contract
Added 2 hours ago
Banking Advisor
National Bank of Canada
Red Deer, AB
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to prog
Added 2 hours ago
Banking Advisor
National Bank of Canada
Courtenay, BC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to prog
Added 2 hours ago
Key Holder - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Full Time Stock Associate - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Full-time · Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Part Time Sales Associate - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
Part-time · Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Key Holder - BOSS Outlet - Ottawa
HUGO BOSS Canada, Inc.
Ottawa, ON
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - HUGO Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Full Time Key Holder - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
Full-time · Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Seasonal Sales Associate - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Full Time Stock Associate - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
Full-time · Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Part Time Sales Associate - BOSS Outler, Edmonton
HUGO BOSS Canada, Inc.
Edmonton, AB
Part-time · Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Manager - BOSS Store, Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Store Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Store Manager - BOSS Store, Vaughan Mills
HUGO BOSS Canada, Inc.
Vaughan, ON
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Part Time Stock Associate - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
Part-time · Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…

Intact FC

Représentant Service Client / Centre Résolution

Laval, QC, Canada
Montreal, QC, Canada
Quebec, QC, Canada
Saint-Hyacinthe, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

43,600 - 53,200

About the role

We are looking for a Customer Service Representative I to join our growing team!

What you’ll do here:

Answer incoming phone calls by demonstrating unparalleled customer service.
Respond to customer questions and adjust related to their customer’s account.
Promote self-service by helping and guiding customers through the various tools available online or on their mobile application.
Send documents or copies of policies to clients.
Respond to the various customer needs related such as answering general questions, proceeding with re-enrollment after a cancellation and solving problems encountered by customers.

What you bring to the table:

At least 6 months of experience
Demonstrated skills with computer systems and applications (Apple, Androids)
Experience in a call centre environment (asset)
Autonomy, dynamism and strong communication skills
Good computer skills - Microsoft Office Suite and others
[Bilingual (French and English)] - Requires answering calls and providing service to an English-speaking clientele on a regular
basis.
No Canadian work experience required however must be eligible to work in Canada.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will handle incoming calls to assist customers with account inquiries and policy documentation. They will also guide clients through self-service tools and resolve various service-related issues.

Requirements

Candidates must have at least 6 months of experience and strong computer skills, including proficiency with the Microsoft Office Suite. Bilingualism in French and English is required to serve the clientele effectively.

Skills

Customer service
Communication skills
Computer systems
Microsoft Office Suite
Problem solving
Bilingualism
Call center experience
Autonomy
Dynamism

Benefits

Financial rewards
Career development opportunities
Supportive work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Account Management
Microsoft Office
Bilingual
Policy Administration
Problem Solving
Communication
Customer Support
Mobile Applications
Self-service Tools

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