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Added 2 hours ago
IF
Agent service client - Indemnisation (BG-EFT)
Intact FC
Laval, QC · Montreal, QC
- Full-time
Nous sommes à la recherche d'un.e représentant.e du service à la clientèle, Indemnisation pour se joindre à notre équipe en pleine croissance!
Added 12 hours ago
GP
Représentant(e) - centre d'appels
Global Payments Inc.
Montreal, QC
- Full-time
Une approche centrée sur le client avec un réel intérêt pour la résolution de problèmes
Added 1 day ago
T
Représentant Du Service à La Clientèle
TEKsystems
Mississauga, ON
- $24 to $25 CAD / hour
- Contract
…divers canaux de communication pour livrer une expérience de service à la clientèle exceptionnelle, qui rendra linteraction avec le client mémorable…
Added 1 day ago
T
Représentant Du Service à La Clientèle
TEKsystems
Montreal, QC
- $24 to $25 CAD / hour
- Contract
…divers canaux de communication pour livrer une expérience de service à la clientèle exceptionnelle, qui rendra linteraction avec le client mémorable…
Added 2 days ago
IF
Agent service client - Centre de service de Dorval
Intact FC
Dorval, QC
- Full-time
Contribuer à l’atteinte des objectifs du Centre de Service tout en performant les tâches quotidiennes.
Added 2 days ago
AU
Route Supervisor / Superviseur d'itinéraire
Alsco Uniforms
Quebec, QC
- Full-time
Assister le directeur de tournées, selon ses attributions, pour garantir la fidélité des clients et un service client exceptionnel par le biais de visites, d'audits, de nouvelles…
Added 2 days ago
AU
Route Supervisor / Superviseur d'itinéraire
Alsco Uniforms
Quebec, QC
- Full-time
- Assister le directeur de tournées, selon ses attributions, pour garantir la fidélité des clients et un service client exceptionnel par le biais de visites, d'audits, de nouvelles…
Added 3 days ago
VC
Représentant(e) du soutien technique / Technical Support Representative
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
À titre de représentant(e) du soutien technique, vous aiderez les cliniques vétérinaires à assurer le bon fonctionnement de leurs flux de travail d'imagerie. Vous résoudrez les problèmes…
Added 4 days ago
FC
Représentante ou représentant bilingue, Service Excellence, Service à la clientèle / CS Service Excellence Representative Bilingual
Fidelity Canada
Toronto, ON · Mississauga, ON · Montreal, QC · Calgary, AB
- Full-time
La représentante ou le représentant bilingue, Service Excellence, Service à la clientèle, est responsable de la résolution rapide et précise des problèmes de compte des clients, du…
Added 8 days ago
P
Computer Operations Operator
Pomeroy
Longueuil, QC · Montreal, QC
- Full-time
- Escalate to 3rd party vendors when necessary to resolution.,
Added 8 days ago
P
Computer Operations Operator
Pomeroy
Longueuil, QC · Montreal, QC
- Full-time
- Escalate to 3rd party vendors when necessary to resolution.,
Added 8 days ago
P
Computer Operations Operator
Pomeroy
Longueuil, QC · Montreal, QC
- Full-time
- Escalate to 3rd party vendors when necessary to resolution.,
Added 10 days ago
QM
Représentant junior du service à la clientèle - jusqu'à 50 k$/Junior Customer Service Representative
Quantum Management Services Ltd.
Laval, QC
- $48,000 to $50,000 USD / year
- Full-time
Notre client est à la recherche d'un(e) représentant(e) junior au service à la clientèle pour rejoindre une équipe dynamique où la satisfaction de la clientèle et le développement…
Added 11 days ago
CI
Bilingual AR Specialist
Compugen Inc
Canada
- Full-time
Are you an accomplished Accounts Receivable professional with a passion for customer service and relationship building? If so, we are thrilled to offer a unique role as an AR specialist…
Added 15 days ago
T
Bilingual Customer Service Representative, Investments
TEKsystems
Montreal, QC
- $27 CAD / hour
- Contract
Représentant bilingue du service à la clientèle, placements
Added 15 days ago
CI
Accounts Receivable Coordinator
Compugen Inc
Canada
- Full-time
Manage Customer Master Records: Coordinate all account requests, ensuring accuracy and timely resolution.
Added 19 days ago
FC
Représentant ou Représentante bilingue du service à la clientèle et du support (Contrat) - Hybride | Client Service and Support Representative Bilingual (Contract) - Hybrid
Fidelity Canada
Calgary, AB · Toronto, ON
- Full-time
Représentant ou Représentante bilingue du service à la clientèle et du support (Contrat)
Added 18 days ago
FS
Regional Sales Manager- Municipal- South Central Ontario
Federal Signal Corporation
Vaughan, ON
- Full-time
Collaborate closely with internal teams (Sales, Parts, Service) to support technical requirements and post-sale customer needs
Added 1 month ago
AI
Représentant des ventes véhicles neufs - BMW/MINIMontréal Centre
AutoCanada Inc.
Montreal, QC
- Full-time
…activités génératrices de ventes et en fournissant un excellent service client, du premier contact à la livraison finale. La fonction principale d'un représentant des ventes automobiles est…
Added 1 month ago
DH
Représentant(e) du service à la clientèle / Customer Service Advocate
Daniels Health Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- $50,135 to $55,105 CAD / year
- Full-time
Pour nos représentants du service client, il n'y a pas deux journées identiques : vous planifiez, établissez des priorités, résolvez des problèmes et travaillez ensemble au sein d'une…
Added 1 month ago
SH
Représentant du Service sur le Terrain/Field Service Representative
Siemens Healthineers
MRL L
- Full-time
Joignez-vous à notre équipe internationale en tant que représentant du service sur le terrain pour assurer l’entretien des équipements d’imagerie dans la région du grand Montréal.
Added 1 month ago
DH
Représentant(e) du service à la clientèle / Customer Service Advocate
Daniels Health
Saint-Jean-sur-Richelieu, QC
- Full-time
Pour nos représentants du service client, il n'y a pas deux journées identiques : vous planifiez, établissez des priorités, résolvez des problèmes et travaillez ensemble au sein d'une…
Added 3 months ago
LF
Représentant(e) Succès Client/Customer Success Representative (bilingue français/anglais)
LGM Financial Services
Laval, QC
- Full-time
Représentant(e) Succès Client (bilingue français/anglais)
Added 2 months ago
AL
Technical Support Analyst - French speaking
Acturis Limited
Victoria, British Columbia
- Full-time
Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in…
Added 2 months ago
C
Gestionnaire de cas/Caseworker
Cencora
Edmonton, Alberta
- Full-time
Maintenir la communication avec le client jusqu’à ce que la demande soit résolue, notamment en l’informant de l’état d’avancement et de la résolution de sa demande.

Closed listing

Intact FC

Représentant Service Client / Centre Résolution

Laval, QC, Canada
Montreal, QC, Canada
Quebec, QC, Canada
Saint-Hyacinthe, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 2, 2026

Similar jobs hiring now

Added 2 hours ago
Agent service client - Indemnisation (BG-EFT)
Intact FC · Laval, QC, Canada · Montreal, QC, Canada
Added 12 hours ago
Représentant(e) - centre d'appels
Global Payments Inc. · Montreal, QC, Canada
Added 1 day ago
Représentant Du Service à La Clientèle
TEKsystems · Montreal, QC, Canada
$24 to $25 CAD / hour
Added 2 days ago
Agent service client - Centre de service de Dorval
Intact FC · Dorval, QC, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

43,600 - 53,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Customer Service Representative I to join our growing team!

What you’ll do here:

Answer incoming phone calls by demonstrating unparalleled customer service.
Respond to customer questions and adjust related to their customer’s account.
Promote self-service by helping and guiding customers through the various tools available online or on their mobile application.
Send documents or copies of policies to clients.
Respond to the various customer needs related such as answering general questions, proceeding with re-enrollment after a cancellation and solving problems encountered by customers.

What you bring to the table:

At least 6 months of experience
Demonstrated skills with computer systems and applications (Apple, Androids)
Experience in a call centre environment (asset)
Autonomy, dynamism and strong communication skills
Good computer skills - Microsoft Office Suite and others
[Bilingual (French and English)] - Requires answering calls and providing service to an English-speaking clientele on a regular
basis.
No Canadian work experience required however must be eligible to work in Canada.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

About employer

More about this job

Responsibilities

The representative will handle incoming customer calls to address inquiries, account adjustments, and problem-solving. They will also guide clients through self-service tools and provide support for policy-related documentation.

Requirements

Candidates must have at least 6 months of experience and strong computer skills, including proficiency with Microsoft Office. The role requires bilingualism in English and French and the ability to work in Canada.

Skills

Customer service
Communication skills
Computer systems
Microsoft Office Suite
Problem solving
Bilingual
Call center operations
Technical support
Mobile applications
Account management

Benefits

Flexible work arrangements
Hybrid work model
Paid time off
Telemedicine
Wellness account
Share plan
Annual bonus
Employee share purchase plan
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Insurance
Bilingual
Microsoft Office
Technical Support
Account Management
Hybrid Work
Pension Plan
Employee Share Purchase Plan
Telemedicine
Wellness
Problem Solving
Communication
Mobile Applications
Policy Administration

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