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Added 4 mins ago
Sr. AI Strategy and Operations Analyst
AppLovin
Toronto, ON
…are outstanding in their own right and also demonstrate their support of…
Added 18 mins ago
Operations Analyst, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. The Entry-Level Operations Analyst will turn operational and product data into clear insights, gathering requirements, analyzing business processes, and…
Added 18 mins ago
Help Desk Analyst
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
The Information & Communication Technology Department is currently looking for a Temporary Full-Time Helpdesk Analyst to join their team.
Added 18 mins ago
Lab Analyst
Certified Group
Kitchener, ON
Full-time
…North America, focused on food safety testing, operational support, and technical services for the food…
Added 18 mins ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Toronto, ON
Full-time
The Senior Finance Operations Analyst will play a key role in maximizing working capital performance: optimizing cash flow, reducing outstanding receivables; ensuring efficiency of…
Added 19 mins ago
JR-210934 Project Manager Senior
Customertimes
Mississauga, ON
Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a…
Added 34 mins ago
Analyst, Global Investment Banking
CIBC
Calgary, AB
Full-time
…power, utilities, infrastructure, energy transition, and climate technology. With a global coverage strategy spanning North America, Europe, Latin America, Asia, and Australia, we deliver a…
Added 34 mins ago
Accounting Analyst, CPA Trainee (New or Recent Graduate Opportunity )
BMO
Toronto, ON · FCP
Full-time
…control, risk management, and governance systems and processes to support senior management and the Board in protecting BMO and its…
Added 47 mins ago
Data Analyst, Business Intelligence - Entry Level
Jobright.ai
Canada
Full-time
…accelerating your route to the best job outcomes. The Entry-Level Data Analyst will build reliable reporting and business-intelligence systems, helping teams understand company performance…
Added 1 hour ago
Business Analyst, Technical
Sherweb
Montreal, QC · Sherbrooke, QC
Full-time
You have a thirst for learning and a definite interest in the field of high technology.
Added 1 hour ago
Application Development Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Bachelor's degree in Computer Science, Information Technology, Software Engineering, Management Information Systems, or a closely related field.
Added 1 hour ago
CNC Machining Centre Programmer
Titan Trailers Industries Limited - UK
Tillsonburg, ON
Full-time
Post-secondary diploma or certification in a related field preferred.
Added 1 hour ago
Co-op or Recent Graduates - CNC Programmers
Titan Trailers Industries Limited - UK
Tillsonburg, ON
Full-time
Post-secondary diploma or certification in a related field preferred.
Added 1 hour ago
IT Support Analyst
Charter Telecom
Calgary, AB
Contract
We are seeking a skilled and customer-focused IT Support Analyst to provide technical support and maintain the stability, security, and performance of our IT infrastructure. The successful…
Added 1 hour ago
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
Senior Functional Analyst, Intact Lab
Intact FC
Montreal, QC
Full-time
…investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow…
Added 2 hours ago
Senior Analyst, Product Enablement: Governance and GTM Strategy
Payments Canada
Ottawa, ON · Toronto, ON
The Senior Analyst supports the seamless delivery of products from concept to launch by assisting the team in implementing, monitoring, and evolving integrated product processes. This role…
Added 2 hours ago
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
Ottawa, ON · Toronto, ON
The Senior Go to Market Analyst, Ecosystem Integration is responsible for supporting the operational market readiness, adoption, and scale of the Real-Time Rail infrastructure and ongoing…
Added 4 hours ago
Senior Analyst, Technology Innovation (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
Technology Handoffs: Support transition and implementation phases by providing direct technical guidance to delivery and operations teams.
Added 5 hours ago
Intermediate Service Desk Analyst
N-able
Ottawa, ON
Full-time
N-able is searching for an experienced Service Desk Analyst with strong technical and soft skills to support our employees both locally, and around the globe. In this role, you will join a…
Added 6 hours ago
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
Volunteer
This co-op offers hands-on experience at the intersection of business, data, and technology within Nexus Energy. You will support teams across Settlements, Accounting, Sales, and Trading by…
Added 6 hours ago
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
Full-time
The Corporate Services department – Information Technology division is seeking a highly skilled and motivated Senior GIS Analyst with expertise in spatial data architecture and enterprise…
Added 7 hours ago
IT Infrastructure Analyst
Affinity Credit Union
Regina, SK · Saskatoon, SK
We’re looking for an IT Infrastructure Analyst to support and maintain Affinity’s range of technology and applications that our employees rely on to serve each other and our members.
Added 7 hours ago
Senior Hybrid Cloud Infrastructure Analyst
Affinity Credit Union
Regina, SK · Saskatoon, SK
We’re looking for a Senior Hybrid Cloud Infrastructure Analyst to join our IT team. You’ll be responsible for the research, design, implementation, optimization, and administration of the…
Added 7 hours ago
Technology & Financial Governance Analyst
Alberta Pensions Services Corporation
Edmonton, AB
Position: Technology Financial Governance Analyst

Intact FC

Senior Functional Analyst, Intact Lab

Montreal, QC, Canada

Job type: Full-time
Experience: At least 5 to 7 years of relevant experience.
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Senior Functional Analyst to join our growing Lab team!

What you'll do here:

Analyze business requirements to define IT solutions.
Facilitate and participate in business requirements workshops to specify IT solutions.
Conduct impact analyses and effort estimates to recommend, obtain approval for, and document IT solutions using effective methods, while working with both business users and the IT project team.
Support solution development and technical analyses. For example, you may be required to review existing code or document responses from third-party application programming interfaces (APIs). The team is primarily composed of back-end developers.
Support quality assurance activities and user acceptance testing.
Support the Product Manager in defining and prioritizing the product backlog.
Document user stories in a way that is clear and understandable to developers and the quality assurance team.
Identify and communicate impacts on business processes to support change management within business units through a train-the-trainer approach.
Create and maintain robust, accurate, and accessible functional and technical documentation for all stakeholders across the organization.

What you bring to the table:

A bachelor’s degree in a related field, or an equivalent combination of education and experience.
At least 5 to 7 years of relevant experience.
Project experience using the Scrum methodology.
Experience and knowledge in the insurance industry are an asset.
Experience with and knowledge of applications in web environments.
Proficiency with JIRA, Confluence, and DNG.
Proficiency with general-purpose artificial intelligence tools, such as GitHub Copilot, Atlassian Rovo, and other GPT tools.
Bilingualism (French and English) - Need to interact regularly with colleagues from across the country.
No Canadian work experience required however must be eligible to work in Canada.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

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More about this job

Responsibilities

The Senior Functional Analyst will analyze business requirements to define and document IT solutions while supporting development and quality assurance teams. They will also facilitate workshops, manage product backlogs, and communicate business process impacts to support organizational change.

Requirements

Candidates must possess a bachelor's degree in a related field and 5 to 7 years of relevant experience, including project work using the Scrum methodology. Proficiency in JIRA, Confluence, DNG, and AI-based tools is required, along with bilingualism in French and English.

Skills

Business analysis
IT solution definition
Scrum methodology
Insurance industry knowledge
Web application knowledge
JIRA
Confluence
DNG
GitHub Copilot
Atlassian Rovo
GPT tools
Technical documentation
User stories
Quality assurance support
Change management
Bilingualism

Benefits

Flexible work arrangements
Hybrid work model
Paid time off
Telemedicine
Wellness account
Share plan
Annual bonus
Employee share purchase plan
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Scrum
Insurance
Web environments
JIRA
Confluence
DNG
GitHub Copilot
Atlassian Rovo
GPT
API
Back-end development
Quality assurance
User acceptance testing
Product backlog
User stories
Change management
Technical documentation
Bilingual
IT solutions

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