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Intact FC

Senior Functional Analyst, Intact Lab

Montreal, QC, Canada

Job type: Full-time
Experience: At least 5 to 7 years of relevant experience.
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Senior Functional Analyst to join our growing Lab team!

What you'll do here:

Analyze business requirements to define IT solutions.
Facilitate and participate in business requirements workshops to specify IT solutions.
Conduct impact analyses and effort estimates to recommend, obtain approval for, and document IT solutions using effective methods, while working with both business users and the IT project team.
Support solution development and technical analyses. For example, you may be required to review existing code or document responses from third-party application programming interfaces (APIs). The team is primarily composed of back-end developers.
Support quality assurance activities and user acceptance testing.
Support the Product Manager in defining and prioritizing the product backlog.
Document user stories in a way that is clear and understandable to developers and the quality assurance team.
Identify and communicate impacts on business processes to support change management within business units through a train-the-trainer approach.
Create and maintain robust, accurate, and accessible functional and technical documentation for all stakeholders across the organization.

What you bring to the table:

A bachelor’s degree in a related field, or an equivalent combination of education and experience.
At least 5 to 7 years of relevant experience.
Project experience using the Scrum methodology.
Experience and knowledge in the insurance industry are an asset.
Experience with and knowledge of applications in web environments.
Proficiency with JIRA, Confluence, and DNG.
Proficiency with general-purpose artificial intelligence tools, such as GitHub Copilot, Atlassian Rovo, and other GPT tools.
Bilingualism (French and English) - Need to interact regularly with colleagues from across the country.
No Canadian work experience required however must be eligible to work in Canada.

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

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More about this job

Responsibilities

The Senior Functional Analyst will analyze business requirements to define and document IT solutions while supporting development and quality assurance teams. They will also facilitate workshops, manage product backlogs, and communicate business process impacts to support organizational change.

Requirements

Candidates must possess a bachelor's degree in a related field and 5 to 7 years of relevant experience, including project work using the Scrum methodology. Proficiency in JIRA, Confluence, DNG, and AI-based tools is required, along with bilingualism in French and English.

Skills

Business analysis
IT solution definition
Scrum methodology
Insurance industry knowledge
Web application knowledge
JIRA
Confluence
DNG
GitHub Copilot
Atlassian Rovo
GPT tools
Technical documentation
User stories
Quality assurance support
Change management
Bilingualism

Benefits

Flexible work arrangements
Hybrid work model
Paid time off
Telemedicine
Wellness account
Share plan
Annual bonus
Employee share purchase plan
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Scrum
Insurance
Web environments
JIRA
Confluence
DNG
GitHub Copilot
Atlassian Rovo
GPT
API
Back-end development
Quality assurance
User acceptance testing
Product backlog
User stories
Change management
Technical documentation
Bilingual
IT solutions

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