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Intact

Agent indemnisation I

Dartmouth, NS, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English · French
Posted: Sep 24, 2026

Apply About employer

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Original job description

English section of this bilingual listing.

We’re looking for a Claims Assistant I to join our Claims Support team!

You will support general business operations by providing various administrative support activities. You will be accountable for various tasks and may be required to collect and analyze information related to claims support.

This role can be located Dartmouth, NS or Dieppe, NB.

What You'll Do Here

Attribute and assign incoming documents to the appropriate claim for actioning
Open new claims and assign appropriate claims adjusters.
Prepare forms and correspondence to insurance clients, vendors and legal representatives.
Process payments on claim files.
Transcribe data from documents or databases using standardized practices.
Support projects or new initiatives as requested.
Assist in the execution of other various support tasks.
In office component required (minimum 2 days per week)

What You Bring To The Table

College Diploma including business/administration training or any combination of equivalent education and experience.
At least one year of office work experience.
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
Effective communications skills with an emphasis on customer service.
Strong computer skills or training with standard office applications including strong data entry skills.
Highly organized and able to manage workflow efficiently
Team player with a positive attitude
Demonstrated ability and willingness to learn
No Canadian work experience required however must be eligible to work in Canada.

Read the full bilingual original

Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles.

Notre promesse aux employés, c’est ce qu’Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de vous-mêmes, à être ouverts au changement et à vous investir dans votre carrière. Nous vous promettons de vous soutenir et de vous offrir des occasions de développement et des avantages financiers axés sur la performance dans un milieu de travail où vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

La rémunération chez Intact, c’est plus qu’une paie.

Aménagements de travail flexibles et formule de travail hybride
Possibilité d’acheter jusqu’à cinq jours de vacances additionnels par année
Autres avantages sociaux visant à soutenir votre bien-être mental et physique, incluant des soins de santé virtuels, un compte de dépenses mieux-être, et plus encore.
RAAE et autres possibilités d’épargne : jusqu’à 12 % du salaire, voire plus (renseignez-vous sur la possibilité d’un revenu de retraite garanti à vie)

Échelle Salariale (sans S’y Limiter)

40,300 - 49,300

Boni annuel cible, basé sur le salaire de base, avec un versement potentiel pouvant aller jusqu’au double de la cible (selon la performance individuelle de l’employé et les résultats financiers de l’entreprise)

5%

Pour honorer notre promesse de réussir en équipe, nous partageons les fruits de notre succès avec nos employés par l’entremise d’un programme de bonis annuels et d’un régime d’achat d’actions des employés (RAAE), dans le cadre duquel Intact verse une cotisation correspondant à 50 % des actions nettes achetées par l’employé.

Nos régimes de retraite sont flexibles et offrent une sécurité à long terme pour nos employés après leur carrière. Nous sommes l’une des rares entreprises à toujours offrir un régime de retraite à prestations déterminées qui assure un revenu de retraite garanti à vie.

Le salaire de la personne retenue pour ce poste sera déterminé selon un ensemble de facteurs, dont : l’expérience professionnelle, les compétences, la contribution anticipée quant au poste, l’équité interne, etc. L’échelle salariale présentée ci-haut est pour une semaine de travail de 35 heures et pourrait s’appliquer à la majorité des différents profils de candidats, mais nous encourageons les candidats se situant en dehors de cette zone salariale à postuler.

À propos du poste

We’re looking for a Claims Assistant I to join our Claims Support team!

You will support general business operations by providing various administrative support activities. You will be accountable for various tasks and may be required to collect and analyze information related to claims support.

This role can be located Dartmouth, NS or Dieppe, NB.

What You'll Do Here

Attribute and assign incoming documents to the appropriate claim for actioning
Open new claims and assign appropriate claims adjusters.
Prepare forms and correspondence to insurance clients, vendors and legal representatives.
Process payments on claim files.
Transcribe data from documents or databases using standardized practices.
Support projects or new initiatives as requested.
Assist in the execution of other various support tasks.
In office component required (minimum 2 days per week)

What You Bring To The Table

College Diploma including business/administration training or any combination of equivalent education and experience.
At least one year of office work experience.
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
Effective communications skills with an emphasis on customer service.
Strong computer skills or training with standard office applications including strong data entry skills.
Highly organized and able to manage workflow efficiently
Team player with a positive attitude
Demonstrated ability and willingness to learn
No Canadian work experience required however must be eligible to work in Canada.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

Égalité d’accès à l’emploi

Le respect est une des valeurs d’Intact. Pour nous, cela veut dire voir la diversité comme une force. Nous veillons à offrir un milieu de travail accessible où tout le monde se sent valorisé, inclus et encouragé à partager son point de vue unique.

Nous encourageons les candidatures de personnes appartenant à des groupes dignes d’équité, notamment les femmes, les Autochtones, les personnes handicapées, les personnes noires et les personnes faisant partie de la communauté 2ELGBTQI+.

Dans le cadre de l’engagement d’Intact envers la réconciliation, nous reconnaissons que nous travaillons, nous nous réunissons et voyageons dans un territoire habité à l’origine par les Premières Nations, les Métis, les Inuits, appelé aujourd’hui Canada. Cette histoire s’étend sur plusieurs siècles et continue d’évoluer aujourd’hui.

Nous avons mis en place des politiques qui visent à assurer aux personnes handicapées l’égalité d’accès et de participation, entre autres grâce à des mesures d’adaptation (accommodements) en milieu de travail. Un exemplaire de ces politiques est disponible sur demande.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

Consultez cette page pour en savoir plus sur notre processus de recrutement et votre parcours de candidat ou de candidate.

Si vous travaillez déjà pour Intact ou belairdirect, veuillez postuler à ce poste sur notre site carrière interne.

Merci de prendre note qu'Intact n'offre ni parrainage ni soutien concernant les démarches d'immigration, y compris, mais sans s'y limiter, les permis de travail fermés liés à l'entreprise. Les candidats doivent être admissibles à travailler au Canada à compter de la date prévue de leur entrée en fonction et durant toute la période de leur emploi. De plus, ils demeurent les seuls responsables de maintenir leur admissibilité au travail.

Apply About employer

More about this job

Responsibilities

Process incoming documents and assign them to the appropriate claims, open new claims, and assign adjusters. Prepare forms and correspondence, process claim payments, enter and transcribe data, and assist with projects and other administrative support tasks.

Requirements

Applicants need a college diploma with business or administration training, or equivalent education and experience, and at least one year of office work experience. They should demonstrate accuracy and productivity, customer-focused communication, strong computer and data-entry skills, organization, teamwork, a positive attitude, and willingness to learn; eligibility to work in Canada is required.

Skills

Claims Document Processing
Claims Assignment
New Claim Setup
Claims Adjuster Assignment
Form and Correspondence Preparation
Payment Processing
Data Entry
Data Transcription
Accuracy
Customer Service
Communication
Computer Skills
Office Applications
Organization
Workflow Management
Teamwork

Benefits

Flexible Work Arrangements
Additional Vacation Purchase Option
Virtual Health Care
Wellness Spending Account
Annual Performance Bonus
Employee Share Purchase Plan
Employer Share Contributions
Defined Benefit Pension Plan
Retirement Savings Plan

Visa sponsorship

Not detected in the job text

Keywords

Claims Support
Insurance Claims
Administrative Support
Document Processing
Claims Assignment
New Claims
Claims Adjusters
Forms
Correspondence
Payment Processing
Data Entry
Data Transcription
Customer Service
Office Applications
Workflow Management
Business Administration
Accuracy
Teamwork
Project Support

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