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Intact

Directeur, Services juridiques - Indemnisation

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English · French
Posted: Oct 26, 2026

Original job description

English section of this bilingual listing.

We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity will take your career in an exciting new direction with us.

This is a permanent, full-time opportunity that is available at our Dartmouth office.

Here, you’ll lead a team of lawyers and help them navigate the ins and outs of their employee experience.

As your career with us grows, so will your knowledge of insurance and legal claims! Your learning will skyrocket as you coach your team, collaborate with Claims Adjusters on challenging files, and partner with management on strategy and operations.

What You’ll Do Here

Oversee the day-to-day responsibilities of a group of in-house Lawyers.
Establish, communicate and measure performance objectives for your team.
Focus on employee engagement by analyzing feedback from different sources (one-on-ones, regular team meetings, survey results) to identify strengths and gaps and take appropriate actions.
Provide regular and ongoing feedback, mentoring and coaching to your team.
Identify key talent and empower them with meaningful development opportunities that provide maximum value both to their careers and the organization.
Partner with HR to lead the recruitment process for your hiring needs, including interviewing, selecting, and onboarding new employees.
Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information.
Communicate effectively while driving change to help your team adapt to new initiatives, processes, and workflows.
Assist with communication with Claims regarding trial discussions and other complex file-related issues.
Conduct regular quality review of your team’s legal files and provide guidance, feedback and training based on the results.
Compile and analyze statistics and reports while monitoring and predicting legal trends.
Use data to drive productivity within your team.
Lead or participate in project-based work as assigned by the Director and/or VP Legal Claims.

What You Bring To The Table

You share Intact’s Values: Integrity, Respect, Customer-Driven, Excellence, and Generosity.
Your litigation expertise and passion for people development will inspire your team to achieve great things.
You’ll grow as a people leader as you create an engaging and positive environment for your team that encourages both professional and personal development.
You’ll collaborate with our Claims leadership team to ensure quality claims management.
Your change management experience will help your teams adapt to and navigate the complexities of organizational and process change.
You’re a great communicator. Whether it’s a phone call or a presentation, you can do it all and can adapt your approach to your audience.
Your curiosity, adaptability and industriousness will help us transform the customer experience in our legal sector.

The Ideal Candidate Has

An LL.B or J.D. degree.
Membership in good standing with the Nova Scotia Barristers’ Society.
Strong knowledge of the Nova Scotia Civil Procedure Rules, insurance, and related law.
Proven project management skills, with experience planning, leading, and successfully executing projects.
Experience driving change within a team by helping team members understand and adapt to change, while providing support during challenging periods and energizing everyone towards the common goal.
Experience leading a large team, including establishing and measuring performance, providing open and honest feedback, and maintaining employee engagement.
An leadership approach that includes being open and honest, caring for people, driving change, and taking accountability.

The Perks Of Working “in-house” At Intact

You’ll get the tools, support, flexibility and opportunities to succeed and be your best self.
A collaborative, inclusive community that values all individuals and perspectives.
Challenging, career-elevating work to grow your leadership skills.
A competitive pension plan including defined benefit and defined contribution options.
A comprehensive financial rewards program that recognizes your success.
Industry leading Employee Share Purchase Plan where we match 50% of net shares purchased.
An extensive flex benefits package plus access to virtual health care.
An annual wellness account that promotes an active lifestyle.
A company-matching Community Impact program that gives employees the flexibility to choose how and where you give, in ways that are meaningful to them. Intact will amplify your efforts by matching donations, time spent volunteering, or both!

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

Read the full bilingual original

Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles.

Notre promesse aux employés, c’est ce qu’Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de vous-mêmes, à être ouverts au changement et à vous investir dans votre carrière. Nous vous promettons de vous soutenir et de vous offrir des occasions de développement et des avantages financiers axés sur la performance dans un milieu de travail où vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

La rémunération chez Intact, c’est plus qu’une paie.

Aménagements de travail flexibles et formule de travail hybride
Possibilité d’acheter jusqu’à cinq jours de vacances additionnels par année
Autres avantages sociaux visant à soutenir votre bien-être mental et physique, incluant des soins de santé virtuels, un compte de dépenses mieux-être, et plus encore.
RAAE et autres possibilités d’épargne : jusqu’à 12 % du salaire, voire plus (renseignez-vous sur la possibilité d’un revenu de retraite garanti à vie)

Échelle Salariale (sans S’y Limiter)

174,500 - 213,300

Boni annuel cible, basé sur le salaire de base, avec un versement potentiel pouvant aller jusqu’au double de la cible (selon la performance individuelle de l’employé et les résultats financiers de l’entreprise)

15%

Pour honorer notre promesse de réussir en équipe, nous partageons les fruits de notre succès avec nos employés par l’entremise d’un programme de bonis annuels et d’un régime d’achat d’actions des employés (RAAE), dans le cadre duquel Intact verse une cotisation correspondant à 50 % des actions nettes achetées par l’employé.

Nos régimes de retraite sont flexibles et offrent une sécurité à long terme pour nos employés après leur carrière. Nous sommes l’une des rares entreprises à toujours offrir un régime de retraite à prestations déterminées qui assure un revenu de retraite garanti à vie.

Le salaire de la personne retenue pour ce poste sera déterminé selon un ensemble de facteurs, dont : l’expérience professionnelle, les compétences, la contribution anticipée quant au poste, l’équité interne, etc. L’échelle salariale présentée ci-haut est pour une semaine de travail de 35 heures et pourrait s’appliquer à la majorité des différents profils de candidats, mais nous encourageons les candidats se situant en dehors de cette zone salariale à postuler.

À propos du poste

Weekly hours may fluctuate depending on business needs.

We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity will take your career in an exciting new direction with us.

This is a permanent, full-time opportunity that is available at our Dartmouth office.

Here, you’ll lead a team of lawyers and help them navigate the ins and outs of their employee experience.

As your career with us grows, so will your knowledge of insurance and legal claims! Your learning will skyrocket as you coach your team, collaborate with Claims Adjusters on challenging files, and partner with management on strategy and operations.

What You’ll Do Here

Oversee the day-to-day responsibilities of a group of in-house Lawyers.
Establish, communicate and measure performance objectives for your team.
Focus on employee engagement by analyzing feedback from different sources (one-on-ones, regular team meetings, survey results) to identify strengths and gaps and take appropriate actions.
Provide regular and ongoing feedback, mentoring and coaching to your team.
Identify key talent and empower them with meaningful development opportunities that provide maximum value both to their careers and the organization.
Partner with HR to lead the recruitment process for your hiring needs, including interviewing, selecting, and onboarding new employees.
Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information.
Communicate effectively while driving change to help your team adapt to new initiatives, processes, and workflows.
Assist with communication with Claims regarding trial discussions and other complex file-related issues.
Conduct regular quality review of your team’s legal files and provide guidance, feedback and training based on the results.
Compile and analyze statistics and reports while monitoring and predicting legal trends.
Use data to drive productivity within your team.
Lead or participate in project-based work as assigned by the Director and/or VP Legal Claims.

What You Bring To The Table

You share Intact’s Values: Integrity, Respect, Customer-Driven, Excellence, and Generosity.
Your litigation expertise and passion for people development will inspire your team to achieve great things.
You’ll grow as a people leader as you create an engaging and positive environment for your team that encourages both professional and personal development.
You’ll collaborate with our Claims leadership team to ensure quality claims management.
Your change management experience will help your teams adapt to and navigate the complexities of organizational and process change.
You’re a great communicator. Whether it’s a phone call or a presentation, you can do it all and can adapt your approach to your audience.
Your curiosity, adaptability and industriousness will help us transform the customer experience in our legal sector.

The Ideal Candidate Has

An LL.B or J.D. degree.
Membership in good standing with the Nova Scotia Barristers’ Society.
Strong knowledge of the Nova Scotia Civil Procedure Rules, insurance, and related law.
Proven project management skills, with experience planning, leading, and successfully executing projects.
Experience driving change within a team by helping team members understand and adapt to change, while providing support during challenging periods and energizing everyone towards the common goal.
Experience leading a large team, including establishing and measuring performance, providing open and honest feedback, and maintaining employee engagement.
An leadership approach that includes being open and honest, caring for people, driving change, and taking accountability.

The Perks Of Working “in-house” At Intact

You’ll get the tools, support, flexibility and opportunities to succeed and be your best self.
A collaborative, inclusive community that values all individuals and perspectives.
Challenging, career-elevating work to grow your leadership skills.
A competitive pension plan including defined benefit and defined contribution options.
A comprehensive financial rewards program that recognizes your success.
Industry leading Employee Share Purchase Plan where we match 50% of net shares purchased.
An extensive flex benefits package plus access to virtual health care.
An annual wellness account that promotes an active lifestyle.
A company-matching Community Impact program that gives employees the flexibility to choose how and where you give, in ways that are meaningful to them. Intact will amplify your efforts by matching donations, time spent volunteering, or both!

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

Égalité d’accès à l’emploi

Le respect est une des valeurs d’Intact. Pour nous, cela veut dire voir la diversité comme une force. Nous veillons à offrir un milieu de travail accessible où tout le monde se sent valorisé, inclus et encouragé à partager son point de vue unique.

Nous encourageons les candidatures de personnes appartenant à des groupes dignes d’équité, notamment les femmes, les Autochtones, les personnes handicapées, les personnes noires et les personnes faisant partie de la communauté 2ELGBTQI+.

Dans le cadre de l’engagement d’Intact envers la réconciliation, nous reconnaissons que nous travaillons, nous nous réunissons et voyageons dans un territoire habité à l’origine par les Premières Nations, les Métis, les Inuits, appelé aujourd’hui Canada. Cette histoire s’étend sur plusieurs siècles et continue d’évoluer aujourd’hui.

Nous avons mis en place des politiques qui visent à assurer aux personnes handicapées l’égalité d’accès et de participation, entre autres grâce à des mesures d’adaptation (accommodements) en milieu de travail. Un exemplaire de ces politiques est disponible sur demande.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

Consultez cette page pour en savoir plus sur notre processus de recrutement et votre parcours de candidat ou de candidate.

Si vous travaillez déjà pour Intact ou belairdirect, veuillez postuler à ce poste sur notre site carrière interne.

Merci de prendre note qu'Intact n'offre ni parrainage ni soutien concernant les démarches d'immigration, y compris, mais sans s'y limiter, les permis de travail fermés liés à l'entreprise. Les candidats doivent être admissibles à travailler au Canada à compter de la date prévue de leur entrée en fonction et durant toute la période de leur emploi. De plus, ils demeurent les seuls responsables de maintenir leur admissibilité au travail.

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More about this job

Responsibilities

Lead and develop a team of in-house lawyers by setting performance objectives, supporting engagement, providing coaching, and overseeing recruitment and onboarding. Review legal files, collaborate with Claims on complex matters, analyze performance and legal trends, and lead projects and change initiatives.

Requirements

Requires an LL.B. or J.D., good-standing membership in the Nova Scotia Barristers’ Society, and strong knowledge of Nova Scotia civil procedure, insurance, and related law. The ideal candidate has experience leading a large team, managing projects and change, maintaining employee engagement, and providing clear feedback and accountability.

Skills

Litigation
People Leadership
Employee Engagement
Coaching And Mentoring
Performance Management
Change Management
Project Management
Recruitment
Communication
Claims Management
Legal File Quality Review
Data Analysis
Trend Monitoring
Insurance Law
Nova Scotia Civil Procedure Rules

Benefits

Flexible Work Arrangements
Hybrid Work
Additional Vacation Purchase
Virtual Health Care
Wellness Spending Account
Retirement Savings Plan
Annual Performance Bonus
Employee Share Purchase Plan
Defined Benefit Pension Plan
Flexible Benefits Package
Community Impact Matching Program

Visa sponsorship

Not detected in the job text

Keywords

Property And Casualty Insurance
Legal Claims
Insurance Litigation
In-House Counsel
Nova Scotia Barristers’ Society
LL.B.
J.D.
Nova Scotia Civil Procedure Rules
Claims Adjusters
Team Leadership
Employee Engagement
Performance Objectives
Coaching
Mentoring
Recruitment
Onboarding
Change Management
Project Management
Quality Review
Legal File Management
Claims Management
Legal Trends
Data Analysis
Productivity
Trial Discussions

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