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Intact

Expert en sinistres II risques divers

Ajax, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: A minimum of 2+ years claims adjusting experience in Property
Posting language: English · French
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

We are looking for a Property Claims Representative II to join our team!

As a Property Claims Representative II - Special Handling Unit for our Investigative Services team in Ontario, you will play a fundamental role in coordinating investigations and making fair and equitable decisions for Property claims handled within the Special Handling Unit (SHU).

What You’ll Do Here

Investigate potential fraud, misrepresentation, and/or exaggeration within Complex Property claims (commercial, personal, specialty)
Collect and examine evidence, including statements, examinations under oath (EUO), claims documents, witness testimony, expert reports, and all other information required to clarify and/or justify a claim
Coordinate resources (independent adjusters, legal, engineers, etc) to lead analysis and assessment of coverages under the policy
Work collaboratively to analyze property damage and restoration estimates and monitor repair progress, to ensure compliance with Intact standards
Communicate in a timely and respectful manner with customers and third parties when making decisions on coverage, reporting findings, handling disputes, and settling claims
Collaborate and/or lead project work, by working with members of the Investigative Services, Claims and Underwriting departments to deliver on project goals
Negotiate settlements fairly and equitably
Deliver high-quality reporting and documentation of claims, in consultation with Technical Specialists

What You Bring To The Table

A minimum of 2+ years claims adjusting experience in Property
Ability to handle and oversee complex claims
Additional investigation experience in the insurance and/or financial industry is an asset
Thorough knowledge of policy wordings and endorsements governing property insurance
Exceptional analytical, negotiation, and decision-making skills
Strong time management and prioritization skills
Excellent written and verbal communication skills
University degree or any combination of training and experience deemed relevant for the role
Completed, or are working toward, Chartered Insurance Professional (CIP) designation is an asset

This role is eligible for employee referral bonus. #myReferrals1000

Read the full bilingual original

Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles.

Notre promesse aux employés, c’est ce qu’Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de vous-mêmes, à être ouverts au changement et à vous investir dans votre carrière. Nous vous promettons de vous soutenir et de vous offrir des occasions de développement et des avantages financiers axés sur la performance dans un milieu de travail où vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

La rémunération chez Intact, c’est plus qu’une paie.

Aménagements de travail flexibles et formule de travail hybride
Possibilité d’acheter jusqu’à cinq jours de vacances additionnels par année
Autres avantages sociaux visant à soutenir votre bien-être mental et physique, incluant des soins de santé virtuels, un compte de dépenses mieux-être, et plus encore.
RAAE et autres possibilités d’épargne : jusqu’à 12 % du salaire, voire plus (renseignez-vous sur la possibilité d’un revenu de retraite garanti à vie)

Échelle Salariale (sans S’y Limiter)

64,100 - 78,300

Boni annuel cible, basé sur le salaire de base, avec un versement potentiel pouvant aller jusqu’au double de la cible (selon la performance individuelle de l’employé et les résultats financiers de l’entreprise)

7.5%

Pour honorer notre promesse de réussir en équipe, nous partageons les fruits de notre succès avec nos employés par l’entremise d’un programme de bonis annuels et d’un régime d’achat d’actions des employés (RAAE), dans le cadre duquel Intact verse une cotisation correspondant à 50 % des actions nettes achetées par l’employé.

Nos régimes de retraite sont flexibles et offrent une sécurité à long terme pour nos employés après leur carrière. Nous sommes l’une des rares entreprises à toujours offrir un régime de retraite à prestations déterminées qui assure un revenu de retraite garanti à vie.

Le salaire de la personne retenue pour ce poste sera déterminé selon un ensemble de facteurs, dont : l’expérience professionnelle, les compétences, la contribution anticipée quant au poste, l’équité interne, etc. L’échelle salariale présentée ci-haut est pour une semaine de travail de 35 heures et pourrait s’appliquer à la majorité des différents profils de candidats, mais nous encourageons les candidats se situant en dehors de cette zone salariale à postuler.

À propos du poste

We are looking for a Property Claims Representative II to join our team!

As a Property Claims Representative II - Special Handling Unit for our Investigative Services team in Ontario, you will play a fundamental role in coordinating investigations and making fair and equitable decisions for Property claims handled within the Special Handling Unit (SHU).

What You’ll Do Here

Investigate potential fraud, misrepresentation, and/or exaggeration within Complex Property claims (commercial, personal, specialty)
Collect and examine evidence, including statements, examinations under oath (EUO), claims documents, witness testimony, expert reports, and all other information required to clarify and/or justify a claim
Coordinate resources (independent adjusters, legal, engineers, etc) to lead analysis and assessment of coverages under the policy
Work collaboratively to analyze property damage and restoration estimates and monitor repair progress, to ensure compliance with Intact standards
Communicate in a timely and respectful manner with customers and third parties when making decisions on coverage, reporting findings, handling disputes, and settling claims
Collaborate and/or lead project work, by working with members of the Investigative Services, Claims and Underwriting departments to deliver on project goals
Negotiate settlements fairly and equitably
Deliver high-quality reporting and documentation of claims, in consultation with Technical Specialists

What You Bring To The Table

A minimum of 2+ years claims adjusting experience in Property
Ability to handle and oversee complex claims
Additional investigation experience in the insurance and/or financial industry is an asset
Thorough knowledge of policy wordings and endorsements governing property insurance
Exceptional analytical, negotiation, and decision-making skills
Strong time management and prioritization skills
Excellent written and verbal communication skills
University degree or any combination of training and experience deemed relevant for the role
Completed, or are working toward, Chartered Insurance Professional (CIP) designation is an asset

This role is eligible for employee referral bonus. #myReferrals1000

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

Égalité d’accès à l’emploi

Le respect est une des valeurs d’Intact. Pour nous, cela veut dire voir la diversité comme une force. Nous veillons à offrir un milieu de travail accessible où tout le monde se sent valorisé, inclus et encouragé à partager son point de vue unique.

Nous encourageons les candidatures de personnes appartenant à des groupes dignes d’équité, notamment les femmes, les Autochtones, les personnes handicapées, les personnes noires et les personnes faisant partie de la communauté 2ELGBTQI+.

Dans le cadre de l’engagement d’Intact envers la réconciliation, nous reconnaissons que nous travaillons, nous nous réunissons et voyageons dans un territoire habité à l’origine par les Premières Nations, les Métis, les Inuits, appelé aujourd’hui Canada. Cette histoire s’étend sur plusieurs siècles et continue d’évoluer aujourd’hui.

Nous avons mis en place des politiques qui visent à assurer aux personnes handicapées l’égalité d’accès et de participation, entre autres grâce à des mesures d’adaptation (accommodements) en milieu de travail. Un exemplaire de ces politiques est disponible sur demande.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

Consultez cette page pour en savoir plus sur notre processus de recrutement et votre parcours de candidat ou de candidate.

Si vous travaillez déjà pour Intact ou belairdirect, veuillez postuler à ce poste sur notre site carrière interne.

Merci de prendre note qu'Intact n'offre ni parrainage ni soutien concernant les démarches d'immigration, y compris, mais sans s'y limiter, les permis de travail fermés liés à l'entreprise. Les candidats doivent être admissibles à travailler au Canada à compter de la date prévue de leur entrée en fonction et durant toute la période de leur emploi. De plus, ils demeurent les seuls responsables de maintenir leur admissibilité au travail.

Apply About employer

More about this job

Responsibilities

Investigate complex property claims for potential fraud, misrepresentation, or exaggeration by gathering and analyzing evidence and coordinating specialists. Assess coverage and property damage, communicate decisions, negotiate fair settlements, document findings, and collaborate on investigative projects.

Requirements

Requires at least two years of property claims adjusting experience, the ability to handle complex claims, and thorough knowledge of property insurance policy wordings and endorsements. Strong analytical, negotiation, decision-making, time-management, prioritization, and communication skills are required; a relevant degree or equivalent training and experience is accepted, and a Chartered Insurance Professional designation is an asset.

Skills

Property Claims Adjusting
Complex Claims Handling
Fraud Investigation
Evidence Analysis
Policy Coverage Assessment
Property Damage Assessment
Claims Negotiation
Decision-Making
Analytical Skills
Time Management
Prioritization
Written Communication
Verbal Communication
Claims Documentation
Project Collaboration

Benefits

Flexible Work Arrangements
Hybrid Work
Additional Vacation Purchase
Virtual Healthcare
Wellness Spending Account
Employee Share Purchase Plan
Employer Share Contributions
Defined Benefit Pension Plan
Annual Performance Bonus

Visa sponsorship

Not detected in the job text

Keywords

Property Insurance
Property Claims
Claims Adjusting
Special Handling Unit
Investigative Services
Insurance Fraud
Misrepresentation
Complex Claims
Evidence Collection
Examinations Under Oath
Witness Testimony
Expert Reports
Policy Wordings
Insurance Endorsements
Coverage Assessment
Independent Adjusters
Legal Coordination
Engineering Experts
Property Damage
Restoration Estimates
Claims Disputes
Settlement Negotiation
Claims Reporting
Technical Specialists
Underwriting
Chartered Insurance Professional

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