Jobs in Canada

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Added 18 mins ago
IB
Senior Quality Engineering Manager
Invisia BPO
NB · Chiasson Office, NB
- Full-time
We are looking for a hands-on Senior Quality Engineering Manager to implement, lead and continuously improve our Quality Engineering function. This is a functional leadership role, not…
Added 19 mins ago
TC
Brand Manager
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
The Clorox Company of Canada is seeking a strategic and results-oriented Brand Manager to support the growth of the GLAD brand in Canada. Reporting to the Studio Leader, this role…
Added 1 hour ago
KA
supply chain project manager
Kiokii and...
Markham, ON
- Full-time
Develop quality management and quality assurance standards
Added 1 hour ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Pharmaceutical Sciences Building (PHRM)
- $4,576 to $4,808 CAD / month
- Full-time
The position works closely with the Program Development Manager and Senior Program Assistant and has primary responsibility for administrative support related to the Pharmacy Opioid Agonist…
Added 1 hour ago
Operations Administrative Support Officer
City of Vancouver
Vancouver, BC
Vancouver is consistently ranked as one of the world’s most liveable and environmentally sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of…
Added 1 hour ago
PC
External Audit Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
In addition, the Manager will be expected to develop industry and technical expertise in audit and assurance through written reports, management presentations and the production of…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides…
Added 2 hours ago
RT
Applications Architect - Senior
Russell Tobin
Toronto, ON
- $96.15 CAD / hour
- Full-time
The candidate will work under the direction of the Project Manager and the Senior Manager and is required to work with various project teams to delivery the solutions following all…
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Edmonton, AB
- Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Halifax, NS
- Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 3 hours ago
LH
Care Coordinator - Evenings
Lifemark Health Group
Calgary, AB · Greater Calgary Metropolitan Area
- $17 to $19 CAD / hour
- Full-time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and…
Added 3 hours ago
M&
Quality Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Administratively support the initiatives of the Quality Manager, including data management and tracking.
Added 3 hours ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON · Quantum-Nano Centre
- Full-time
Liaise with Equity Office and Office of Research Equity manager to ensure materials and training are available for faculty to support their research and recruiting efforts to facilitate…
Added 3 hours ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Production Manager leads the development of new capabilities required by the introduction of new systems, tools or processes. Develop productive, collaborative working relationships…
Added 3 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
The Undergraduate (UG) Program Coordinator and Advisor enhances the quality of the undergrad student experience, and is a key contributor to student success, ensuring the delivery of…
Added 3 hours ago
UO
International Partnerships Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Ensure the Faculties and ASUs have access to clear and accurate information on internationalization through data analysis, research and reporting tools
Added 3 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 3 hours ago
C
Analyst, Client Experience
CIBC
Toronto, ON
- Full-time
Our Institutional Client Experience team supports the delivery of high-quality service to institutional clients across a range of operational and client servicing activities. As a Analyst,…
Added 3 hours ago
SH
Rehabilitation Aide (Rehabilitation Assistant)
Shared Health-Soins Communs
Shoal Lake, MB
- Full-time
Rehabilitation Aides work within rehabilitation programs in long term care, in acute care and in the community. Rehabilitation Aides carry out rehabilitation programs following the…
Added 3 hours ago
SH
Clerk III - Nutrition Services
Shared Health-Soins Communs
Brandon, MB
- Full-time
In the absence of the Nutrition Services Supervisor or Manager, assumes a leadership role in coordinating the Nutrition Services for the facility, including the daily supervision of the…
Added 3 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
Provides visionary leadership and enables synergies to District Managers, Strategic and Technical Sales Manager, National Accounts team, and direct Sales team for KAR Industrial in all…
Added 3 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 3 hours ago
SH
Clerk 3 - Diagnostic Imaging - Radiology Support Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager, Radiology Support Services, the incumbent is responsible for the effective, efficient support to all of the modalities within the Diagnostic Imaging department…
Added 3 hours ago
SH
Clerk 3 - Diagnostic Imaging - Radiology Support Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager, Radiology Support Services, the incumbent is responsible for the effective, efficient support to all of the modalities within the Diagnostic Imaging department…
Added 3 hours ago
Clerk 3 - Diagnostic Imaging - Radiology Support Services
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Radiology Support Services, the incumbent is responsible for the effective, efficient support to all of the modalities within the Diagnostic Imaging department…

InTandem Talent

Account Manager, Client Services

Richmond Hill, ON, Canada

$75,000 to $85,000 CAD / year · Full-time

Apply on intandemtalent.na.teamtailor.com About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position: Account Manager, Client Services
Employment Type: Full Time Permanent
Location: Richmond Hill, ON (Onsite)

Octacom, a division of DCM, is an enterprise software and services company focused on document and data management solutions. Octacom specializes in document management and workflow automation software, as well as document imaging and data capture services.

Octacom’s core solutions focus on large scale digitization and financial process automation, enabling large enterprise clients across a wide range of industries to streamline and optimize their Accounts Payable and Accounts Receivable processes.

The Role

As a Account Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability for a portfolio of strategic client relationships, owning commercial outcomes, service quality and delivery from onboarding through renewal. You will lead complex implementations and change initiatives, and direct Production and IT to deliver against client commitments.

This is an onsite role working Monday to Friday in our Richmond Hill office. There will be an option to work remotely for 1 day per week after a successful probation period. Occasional travel to client sites may be required on an as needed basis.

Key Responsibilities

Own a portfolio of enterprise client accounts, serving as the primary point of contact across implementations, change requests, business reviews (monthly/quarterly), contract renewals, pricing updates, and service changes
Lead complex client escalations for your portfolio, driving efficient and effective resolutions of complex support issues, while proactively identifying risks through regular client check-ins and relationship management
Act as the primary project manager for client onboarding, new project implementations, and change requests from scoping through go-live, owning level-of-effort estimates, project documentation (SLA, SOW, Business Rules, and Project Plans), client communication cadence, and coordination of Production and IT teams to ensure timely, on-budget delivery
Track client commitments, delivery performance, renewal/pricing status, and emerging risks for your portfolio, providing clear updates to management regularly and escalating issues proactively
Own the internal processes and service standards for assigned accounts, ensuring consistent client communication, seamless service delivery, and a high-quality client experience
Set documentation standards for QA implementations and process/application rollouts, ensuring clear communication with internal and external stakeholders throughout

Skills & Experience

Bachelor’s degree in Business, Communications, or related field with 5+ years of experience in a client-facing account management role, including 2+ years managing enterprise accounts
Experience in a B2B IT or document/data management environment is an asset
Strong project management skills, with the ability to influence and mobilize cross-functional teams without direct authority and exercise organizational and time management abilities
Excellent written and verbal communication skills, with high attention to detail and problem-solving skills
Proactive and accountable with continuous improvement mindset, focusing on positive client experience
Proficient in Microsoft Office Suite

What We Offer

Comprehensive healthcare, dental, and vision coverage for you and family starting on first day of work
3 weeks of vacation annually
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$75,000 to $85,000 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

Octacom, a division of DCM, is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply on intandemtalent.na.teamtailor.com About employer

More about this job

Responsibilities

The Account Manager will serve as the primary point of contact for enterprise clients, managing the full lifecycle from onboarding to renewals. They will lead complex implementations, coordinate cross-functional teams, and ensure service delivery meets established standards and client commitments.

Requirements

Candidates must hold a bachelor's degree in Business, Communications, or a related field with at least 5 years of client-facing experience. Strong project management skills and the ability to influence cross-functional teams are essential for this role.

Skills

Account management
Project management
Client relations
Workflow automation
Document management
Strategic planning
Change management
Implementation management
Communication
Problem-solving
Time management
Microsoft Office Suite
Data management
Financial process automation

Benefits

Healthcare coverage
Dental coverage
Vision coverage
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Client Services
Enterprise Software
Document Management
Workflow Automation
Data Capture
Accounts Payable
Accounts Receivable
SLA
SOW
Project Management
Implementation
B2B
IT
QA
Business Reviews
Contract Renewals
Change Management
Digitization
Microsoft Office

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Work requirements

Jobs in Canada