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Added 2 days ago
J
Senior Accounting Technician
JobsMedia.io
Longueuil, QC
- Full-time
Perform full bookkeeping (accounts payable, accounts receivable, bank reconciliations)
Added 2 days ago
AH
commis-comptable
Axxel HR
Laval, QC
- Full-time
The ideal candidate is hands-on, organized and comfortable managing multiple accounting responsibilities, from accounts payable and receivable to reconciliations, government remittances and…
Added 2 days ago
AR
Project Manager - Restoration
ARS Responds Canada
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
Added 2 days ago
SR
Accounting Technician - Accounts Payable & Receivable
Servis Realty Inc.
AB · Edmonton, AB
- Full-time
Accounting Technician - Accounts Payable & Receivable
Added 2 days ago
QM
Technicien comptable principal - Ville Saint-Laurent - 75 k$ à 85 k$ / Senior Accounting Technician
Quantum Management Services Ltd.
Montreal, QC
- $75,000 to $85,000 CAD / year
- Full-time
- Handle accounts payable, accounts receivable, and banking transactions.
Added 2 days ago
KK
Accounting Technician
kdc/one, Knowlton
Knowlton, QC
- Full-time
Reporting to the Plant Accountant, the Accounting Technician is responsible for activities related to accounts receivable, including invoicing, collections, collection and associated…
Added 2 days ago
O
Application Support Technician
Octacom
Hamilton, ON
- Full-time
…a wide range of industries to streamline and optimize their Accounts Payable and Accounts Receivable…
Added 2 days ago
E
Technicien.ne comptable & administratif·ve │ Accounting & Administrative Technician
Evvo
Remote, Canada
- Full-time
- Remote
We're on the hunt for an Accounting & Administrative Technician. You'll be the go-to person for day-to-day accounting (payables, receivables, payroll) and the operations of our Montreal…
Added 2 days ago
Accounting Technician
kdc/one
Knowlton, QC
Reporting to the Plant Accountant, the Accounting Technician is responsible for activities related to accounts receivable, including invoicing, collections, collection and associated…
Added 3 days ago
QM
Technicien(ne) comptable / Accounting Technician
Quantum Management Services Ltd.
Pointe-Claire, QC
- $60,000 to $65,000 CAD / year
- Full-time
- Manage accounts payable and accounts receivable activities
Added 3 days ago
Technicien ( ne), comptes à recevoir (AR)et comptes à payer(AP)
Crowe BGK
Montreal, QC · Westmount, QC
Accounts Receivable/Accounts Payable Technician
Added 3 days ago
IT
Application Support Technician
InTandem Talent
Richmond Hill, ON
- Full-time
…a wide range of industries to streamline and optimize their Accounts Payable and Accounts Receivable…
Added 3 days ago
Technician, Invoicing & Deductions
Domtar Products
Montreal, QC
…pulp and paper mill sector, in the areas of sales accounting, accounts receivable and accounts payable. Reporting to the Supervisor Invoicing, you will be responsible for the customer…
Added 4 days ago
Accounting Technician
LawZero
Montreal, QC
Experience: at least two years as an Accounting Technician, with experience in accounts payable and receivable, month-end closing, payroll and employee expenses.
Added 4 days ago
L
Accounting Technician
LawZero
Montreal, QC
- Full-time
Experience: at least two years as an Accounting Technician, with experience in accounts payable and receivable, month-end closing, payroll and employee expenses.
Added 4 days ago
T
Technicien.ne Comptable / Accounting technician
Turbulent
Montreal, QC
- Full-time
Review and support the accounting clerk's work (accounts payable and receivable)
Added 5 days ago
CO
Accounting Technician 1/2
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general supervision of an Accountant, the Accounting Technician 1 will be responsible for performing accounting functions, including the maintenance of varied accounts and…
Added 5 days ago
M
Senior Accounting Technician, ease Cloud Accounting Services
MNP
Prince George, BC
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Senior Accounting Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a…
Added 5 days ago
M
Accounting Technician, Assurance & Accounting
MNP
Melfort, SK
- Full-time
Prepare and maintain government remittances/filings, accounts receivable, expenses, accounts payable and payroll transactions
Added 5 days ago
SG
Services Operations Coordinator
SKF Group
Sarnia, ON
- Full-time
Prepare invoicing spreadsheets for entry into the SKF accounts receivable system.
Added 6 days ago
BT
Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
Reconciliation of accounts receivable and accounts payable
Added 7 days ago
BT
Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
Reconciliation of accounts receivable and accounts payable
Added 7 days ago
J
Senior Accounting Technician
JobsMedia.io
Longueuil, QC
- Full-time
Perform full bookkeeping (accounts payable, accounts receivable, bank reconciliations)
Added 8 days ago
Technician, Accounts Payable (6 month assignment)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Technician Accounts Payable is responsible for keeping the system running smoothly by managing cash flow and paying vendors and suppliers in an accurate, efficient, timely manner and…
Added 8 days ago
AC
Co-op Accounting Technician, Assurance and Accounting
ACCA Careers
Melfort, SK
- Temporary
Prepare and maintain government remittances/filings, accounts receivable, expenses, accounts payable and payroll transactions

InTandem Talent

Application Support Technician

Richmond Hill, ON, Canada

$65,000 - $75,000 · Full-time

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Job details

Pay: $65,000 - $75,000
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Department: Operations / IT Support
Reports to: Senior Application Support Technician
Employment type: Full-time, permanent

About Octacom

Octacom, a division of DCM, is an enterprise software and services company focused on document and data management solutions. Octacom specializes in document management and workflow automation software, as well as document imaging and data capture services.

Octacom’s core solutions focus on large scale digitization and financial process automation, enabling large enterprise clients across a wide range of industries to streamline and optimize their Accounts Payable and Accounts Receivable processes.

Role Overview

We are looking for a passionate and versatile Application Support Technician who is ready to work on a small team and help us support big solutions. You will be tasked with supporting our internal production and client services teams while working closely with the developers.

Daily you will be applying your troubleshooting skills to analyze various application and process issues that will require an in-depth technical background. You will be analyzing data, application performance, user feedback, and application errors. With this knowledge you will be collaborating with the development and client services teams to resolve issues, optimize applications, and identify areas of improvement.

This role is integral to the day-to-day business operations and client satisfaction. If you have an acute interest in delivering quality solutions and services to a broad range of clients, this role is for you.

Responsibilities

Act as primary point of contact in troubleshooting intermediate to complex technical support issues, mainly in regard to Microsoft Windows applications and services
Troubleshoot and resolve issues with real-time software applications, both in-house built as well as third party
Make decisions to prioritize and resolve high severity and high impact service disruptions
While providing support for existing production applications, document recommendations for future improvements
Facilitate appropriate escalation of support requests when necessary and collaboration with other team members to ensure expedient and proper resolution
Respond quickly to customer issues and communicate effectively throughout resolution
Create and maintain application/configuration documentation
Recommend improvements to existing software as well as provide suggestions on any new technologies and tools to improve processes
Interact with client services, developers, and operations on a regular basis, to help drive aligned and efficient business operations
Always maintain a high degree of professionalism, courteousness, and friendliness

Experience and Requirements

Degree in computer science or equivalent work experience
2+ years of experience in a technical support role
1+ years of experience in supporting applications
2+ years of experience with SQL database queries, PowerShell scripting
Exposure to cloud computing (Azure, Google, or AWS)
An excellent attitude and approach to customer service
Excellent communication (written and verbal) and interpersonal skills
A self-starter with a strong desire to work on a small collaborative team in a fast-paced environment
Easygoing, hardworking, team focused attitude
Ability to work independently and to multi-task effectively
Advanced analytical, problem solving and troubleshooting skills, with strong attention to detail
Flexible and willing to accept a change in priorities as necessary
Proactive in taking initiative and has a strong willingness to learn

Work Environment

On-site at the Richmond Hill records management facility
Occasional after-hours or weekend support for maintenance windows or urgent issues

Compensation

$65,000 - $75,000

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

Octacom, a division of DCM, is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

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More about this job

Responsibilities

The role involves acting as the primary point of contact for troubleshooting complex technical issues related to Windows applications and services. You will collaborate with developers and client services to resolve software disruptions, optimize application performance, and document technical recommendations.

Requirements

Candidates must have a degree in computer science or equivalent experience, along with at least 2 years in a technical support role. Proficiency in SQL database queries, PowerShell scripting, and exposure to cloud computing platforms like Azure, Google, or AWS is required.

Skills

Technical support
Application support
SQL database queries
PowerShell scripting
Cloud computing
Azure
Google Cloud
AWS
Troubleshooting
Data analysis
Workflow automation
Documentation
Communication
Customer service
Problem solving
Microsoft Windows

Visa sponsorship

Not detected in the job text

Keywords

Application Support
IT Support
Microsoft Windows
SQL
PowerShell
Cloud Computing
Azure
Google Cloud
AWS
Troubleshooting
Workflow Automation
Data Capture
Digitization
Financial Process Automation
Accounts Payable
Accounts Receivable
Technical Support
Software Maintenance
Client Services
Operations

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