Find work in Canada.

522,641 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
AS
Mobile Developer (React Native)
Apex Systems
Toronto, ON
- $60 to $70 USD / hour
- Full-time
Native Developer experience with Reactive Native
Added 1 min ago
GS
Ingénieur Automatisation Électronique & DevOps (Senior)
Groupe SII
Montreal, QC
- Full-time
Added 1 min ago
B
Head of Shopper and Customer Marketing - Canada
Beiersdorf
Montreal, QC
- Full-time
Create alignment across Sales, Marketing, Finance, Supply Chain, and senior leadership,
Added 1 min ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Added 1 min ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 17 mins ago
M
IT Cyber Security Consultant -L3
Microserve
BC · British Columbia, Canada
- Contract
Collaborate with application teams, cybersecurity teams, platform owners, vendors, contractors, and senior stakeholders to define security requirements, evaluate technical options, and…
Added 31 mins ago
FA
Continuous Quality Improvement (CQI) Representative
Family and Children's Services Niagara
Welland, ON
- $28.38 to $35.89 CAD / hour
- Contract
Reporting to the Senior Data and Reporting Developer, the CQI Representative is responsible for providing data and continuous quality improvement support to all staff to enhance the…
Added 31 mins ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 31 mins ago
D
Executive Assistant
Dayforce
Canada
- Full-time
…seasoned executive assistant with deep experience interacting with senior executives and their networks across the…
Added 31 mins ago
T
Senior UX Researcher & Interaction Designer
Techedin
Toronto, ON
- $60 to $65 USD / hour
- Full-time
Job Title: Senior UX Researcher & Interaction Designer
Added 31 mins ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 31 mins ago
J
Intermediate Recruiter - Calgary
Jardeg
Calgary, AB
- Full-time
…ranging from project and operational professionals through senior leadership and executive…
Added 31 mins ago
LD
3D Animator - Talent Pool (2026 Opportunities)
Liquid Development
Remote, Canada
- $70,000 to $80,000 CAD / year
- Full-time
- Remote
We are currently seeking for mid to senior level 3D animators to join our team for a few upcoming projects! You are specialized in mocap cleanup and facial animations or cinematics. You…
Added 31 mins ago
M
Director Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
3+ years of experience at the Director level or in a comparable senior technology leadership role.
Added 46 mins ago
FF
Supply Chain Director
Fusion Fuel Cycles Inc.
Ottawa, ON · Toronto, ON
- Full-time
Added 46 mins ago
D
Head of Creative (Remote Canada)
Directive
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
This role reports to senior leadership and manages the full Performance Design team, including designers, project management, and motion contractors.
Added 46 mins ago
D
Creative Director (Remote Canada)
Directive
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
This role reports to senior leadership and manages the full Performance Design team, including designers, project management, and motion contractors.
Added 46 mins ago
Retail Client Manager
dunnhumby
Toronto, ON
Experience within retail and confidence engaging senior retail stakeholders.
Added 46 mins ago
Client Director
dunnhumby
Toronto, ON
Build and own senior stakeholder relationships at executive level.
Added 1 hour ago
PI
Senior Cyber Security Analyst
PENN Interactive
Canada
- Full-time
Added 1 hour ago
R
Senior Writer, Scams Unit (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
…schemes, deep-fakes and consumer fraud. We’re looking for a Senior Writer to tell the stories that will help Canadians make sense of what they can do to protect…
Added 1 hour ago
R
Student, Office of the VP of Human Resources
Radio-Canada
Ottawa, ON
- Part-time
Direct Exposure to HR Leadership: Observe and participate in the daily operations of a senior-level HR office, providing invaluable insight into HR strategy and corporate governance.
Added 1 hour ago
CH
Data Engineer
Cardinal Health Canada
Concord, ON
- Full-time
…cloud-based data platforms, and can collaborate effectively with senior engineers, analysts, and business stakeholders to deliver scalable, well-documented…
Added 1 hour ago
H
Senior Financial Analyst
Hays
Vaughan, ON
- $90,000 to $95,000 CAD / year
- Full-time
Senior Financial Analyst - Concord, ON (Office Based Role) - Real Estate
Added 1 hour ago
CE
Airframe Materials & Processes (M&P) Specialist
Capgemini Engineering
Montreal, QC
- Full-time

InTandem Talent

Application Support Technician

Richmond Hill, ON, Canada

$65,000 - $75,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 - $75,000
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Department: Operations / IT Support
Reports to: Senior Application Support Technician
Employment type: Full-time, permanent

About Octacom

Octacom, a division of DCM, is an enterprise software and services company focused on document and data management solutions. Octacom specializes in document management and workflow automation software, as well as document imaging and data capture services.

Octacom’s core solutions focus on large scale digitization and financial process automation, enabling large enterprise clients across a wide range of industries to streamline and optimize their Accounts Payable and Accounts Receivable processes.

Role Overview

We are looking for a passionate and versatile Application Support Technician who is ready to work on a small team and help us support big solutions. You will be tasked with supporting our internal production and client services teams while working closely with the developers.

Daily you will be applying your troubleshooting skills to analyze various application and process issues that will require an in-depth technical background. You will be analyzing data, application performance, user feedback, and application errors. With this knowledge you will be collaborating with the development and client services teams to resolve issues, optimize applications, and identify areas of improvement.

This role is integral to the day-to-day business operations and client satisfaction. If you have an acute interest in delivering quality solutions and services to a broad range of clients, this role is for you.

Responsibilities

Act as primary point of contact in troubleshooting intermediate to complex technical support issues, mainly in regard to Microsoft Windows applications and services
Troubleshoot and resolve issues with real-time software applications, both in-house built as well as third party
Make decisions to prioritize and resolve high severity and high impact service disruptions
While providing support for existing production applications, document recommendations for future improvements
Facilitate appropriate escalation of support requests when necessary and collaboration with other team members to ensure expedient and proper resolution
Respond quickly to customer issues and communicate effectively throughout resolution
Create and maintain application/configuration documentation
Recommend improvements to existing software as well as provide suggestions on any new technologies and tools to improve processes
Interact with client services, developers, and operations on a regular basis, to help drive aligned and efficient business operations
Always maintain a high degree of professionalism, courteousness, and friendliness

Experience and Requirements

Degree in computer science or equivalent work experience
2+ years of experience in a technical support role
1+ years of experience in supporting applications
2+ years of experience with SQL database queries, PowerShell scripting
Exposure to cloud computing (Azure, Google, or AWS)
An excellent attitude and approach to customer service
Excellent communication (written and verbal) and interpersonal skills
A self-starter with a strong desire to work on a small collaborative team in a fast-paced environment
Easygoing, hardworking, team focused attitude
Ability to work independently and to multi-task effectively
Advanced analytical, problem solving and troubleshooting skills, with strong attention to detail
Flexible and willing to accept a change in priorities as necessary
Proactive in taking initiative and has a strong willingness to learn

Work Environment

On-site at the Richmond Hill records management facility
Occasional after-hours or weekend support for maintenance windows or urgent issues

Compensation

$65,000 - $75,000

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

Octacom, a division of DCM, is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply About employer

More about this job

Responsibilities

The role involves acting as the primary point of contact for troubleshooting complex technical issues related to Windows applications and services. You will collaborate with developers and client services to resolve software disruptions, optimize application performance, and document technical recommendations.

Requirements

Candidates must have a degree in computer science or equivalent experience, along with at least 2 years in a technical support role. Proficiency in SQL database queries, PowerShell scripting, and exposure to cloud computing platforms like Azure, Google, or AWS is required.

Skills

Technical support
Application support
SQL database queries
PowerShell scripting
Cloud computing
Azure
Google Cloud
AWS
Troubleshooting
Data analysis
Workflow automation
Documentation
Communication
Customer service
Problem solving
Microsoft Windows

Visa sponsorship

Not detected in the job text

Keywords

Application Support
IT Support
Microsoft Windows
SQL
PowerShell
Cloud Computing
Azure
Google Cloud
AWS
Troubleshooting
Workflow Automation
Data Capture
Digitization
Financial Process Automation
Accounts Payable
Accounts Receivable
Technical Support
Software Maintenance
Client Services
Operations

Report this job