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Added 14 mins ago
Business Analyst
Town of Tecumseh
Windsor, ON
The Corporation of the Town of Tecumseh is currently recruiting for a highly motivated professional to fill the position of Business Analyst in the Technology & Client Services Department.
Added 16 mins ago
MB
L'Analyste, Planification et Allocation (contrat) / Planning & Allocation Analyst (contract)
Maison Birks
Montreal, QC
- Contract
The Planning & Allocation Analyst ( contract) plays a critical role in supporting financial performance across the retail network by optimizing inventory levels, ensuring strategic product…
Added 16 mins ago
VB
Senior Financial Analyst, Contract
Vaco by Highspring
Oakville, ON
- $45 to $60 CAD / hour
- Contract
Our Client is looking for a Senior Financial Analyst for a 12 month contract.
Added 16 mins ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Our client is seeking a Senior Financial Analyst to join a collaborative and mission-driven finance team supporting a complex, multi-entity organization. This role offers exposure to…
Added 16 mins ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
The Compensation Analyst also provides budget administration and financial management support for executive portfolios including the Office of the President, the Office of the…
Added 16 mins ago
CN
Financial Operations Analyst
Caldic North America
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Operations Finance Analyst partners with operations and business leaders to provide financial analysis, performance insights, and decision support that drive operational efficiency and…
Added 28 mins ago
C
Sr. Financial Analyst, Legal Entity Reporting
CIBC
Toronto, ON
- Full-time
…for the financial statements and notes. As a Senior Financial Analyst, you will be responsible for preparing certain annual legal entity financial statements and note disclosures, and…
Added 28 mins ago
LC
Senior Analyst, Transport Systems & Processes
Loblaw Companies Limited
Brampton, ON
- Full-time
The Senior Analyst, Transport Systems & Processes will play a key role in implementing and supporting Transportation Management Systems (TMS) and Transport Offshore applications used to…
Added 28 mins ago
LC
Analyst, Master Data
Loblaw Companies Limited
Toronto, ON
- Full-time
Article Analyst, Data Operations, Brampton, ON
Added 32 mins ago
LC
Analyst, Supply Chain Replenishment
Loblaw Companies Limited
Brampton, ON
- Full-time
Creation and Management of product level forecasts
Added 47 mins ago
CI
Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
- Full-time
Provide overall accountability for project performance, including scope, schedule, cost, quality, risk, change management, and stakeholder engagement.
Added 47 mins ago
K
Senior Engineer (Mechanical/Piping Design)
Kinectrics
Kincardine, ON
- Internship
Kinectrics is a wholly owned subsidiary of BWX Technologies focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the…
Added 47 mins ago
ZI
Executive Assistant
ZenaTech Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…on applications including inspections, security, inventory management, environmental monitoring, border control, land surveys, and precision agriculture improving crop…
Added 48 mins ago
B
Business Analyst
BGIS
Calgary, AB
- Full-time
Experience in facilities management, commercial services, or contract-based services environments is considered an asset.
Added 48 mins ago
B
Service Desk Analyst
BGIS
Toronto, ON
- Full-time
Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS…
Added 48 mins ago
M
IT Business Analyst
Manulife
Toronto, ON
- Full-time
…innovative technology solutions that strengthen our Global Risk Management capabilities. In this role, you will shape how data, analytics, and workflow tools support critical risk functions…
Added 1 hour ago
PI
Financial Analyst, Financial Systems & Analysis
Pattison ID
Pickering, ON
- Full-time
Support budget and forecast deliverables - compile inputs, validate assumptions, and prepare summary reporting and commentary for management.
Added 1 hour ago
RM
IT Business Analyst (ServiceNow)
Redpath Mining Contractors and Engineers
Vaughan, ON
- Full-time
Demonstrated project management skills; Business Analysis and Project Management Fundamentals training or PMP designation considered an asset.
Added 1 hour ago
MM
Senior Analyst - IT Support
Marsh McLennan
Toronto, ON · Mississauga, ON · Kitchener, ON
- Full-time
As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining,…
Added 1 hour ago
Analyste de durabilité- Contrat de 12 mois/Analyst, Sustainability – 12 Month Contract
Global Alpha Capital Management Ltd.
Montreal, QC
Added 1 hour ago
IG
ITSM - Jira Analyst (Jira, JSM Cloud)
Insight Global
Markham, ON
- $45 to $55 CAD / hour
- Contract
Position: ITSM Jira Analyst - Jira Service Management (JSM Cloud)
Added 1 hour ago
ND
Hardware Asset Management Analyst - FTR
NTT DATA North America
Burnaby, BC
- Full-time
We are currently seeking a Hardware Asset Management Analyst - FTR to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).
Added 1 hour ago
ND
Software Asset Management Analyst (Temp)
NTT DATA North America
Burnaby, BC
- Temporary
We are currently seeking a Software Asset Management Analyst (Temp) to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).
Added 1 hour ago
FC
Analyst, Finance and Treasury (18-month contrat)
Fiera Capital
Toronto, ON
- Full-time
Proficiency with Microsoft Excel and financial modelling; experience with treasury management systems, ERP systems, or banking platforms is an asset.
Added 2 hours ago
WR
OT Security Analyst
Whitecap Resources Inc.
Calgary, AB
- Full-time
The OT Security Analyst will work closely with the OT Security team, provide day-to-day operational support for OT environments, act as an internal SOC team member, and complete…

Closed listing

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Added 1 hour ago
Senior Analyst - IT Support
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Technical Support Agent (Bilingual French/English)
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Added 6 days ago
Service Desk Analyst
Thinkon Inc · Toronto, ON, Canada
$55,000 to $59,000 CAD / year

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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