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Added 12 mins ago
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Fire Alarm Technician
BGIS
Orillia, ON
- Full-time
The Fire Alarm Technician will report to the Regional Operations Manager. In this role, the Fire Alarm Technician will be responsible for completing code-compliant testing and inspections.…
Added 12 mins ago
B
General Repair Technician II
BGIS
Vancouver, BC
- Full-time
Basic knowledge and understanding of Building Automation Systems (BAS)
Added 12 mins ago
B
Power Engineer - 4th Class
BGIS
Devon, AB
- Full-time
The Power Engineer/Building Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections,…
Added 42 mins ago
SC
Facilities Technician II
Sysco Canada Inc.
Calgary, AB
- Full-time
Perform more complex maintenance and repair tasks on building systems, including HVAC, plumbing, electrical, and mechanical systems, with minimal supervision.
Added 42 mins ago
AE
Water Treatment Operations Technician
Associated Engineering
Calgary, AB
- Full-time
…seeking an experienced and dedicated Water Treatment Operations Technician to join our team in our Calgary office. This is an exciting opportunity for an operator who enjoys applying their…
Added 43 mins ago
B
General Repair Technician II
BGIS
Vancouver, BC
- Full-time
Basic knowledge and understanding of Building Automation Systems (BAS)
Added 43 mins ago
CI
Maintenance Technician
Colliers International
Toronto, ON
- Full-time
Experience in general building maintenance, basic repairs, and building systems operations.
Added 43 mins ago
MC
Electrician
Mobilize Connect
UBC-Point Grey, BC · UBC Vancouver Campus, BC
- Full-time
…troubleshooting electrical, control, BMS, automation, and life-safety systems across the Vancouver campus. Reporting to the Head and/or Sub-Head Electrician, you will keep the university's…
Added 58 mins ago
Technicien de Centre de Données / Data Center Technician, Opérations de centres de données/Data Center Operations
Amazon
Montreal, QC · Varennes, QC
Amazon Web Services (AWS) is growing rapidly and is looking for a Data Center Technician to join its expanding Infrastructure Operations team.
Added 1 hour ago
MT
310J licensed Truck-Trailer Service Technician
Midland Transport
Brampton, ON
- Full-time
Midland Transport is currently seeking a Licensed Truck-Trailer Service Technician (310J) to join our Maintenance team in Brampton, ON.
Added 1 hour ago
TL
Maintenance Technician - The Spoke
Tricon Living
Toronto, ON
- Full-time
Proactively inspect building systems, common areas and amenity spaces, addressing or escalating deficiencies and supporting RentSafe and other property compliance requirements.
Added 1 hour ago
B
Technician Workplace Technology
BCAA
Burnaby, BC · *Head Office
- Full-time
We're currently looking for a Technician, Workplace Technology to join our Information Systems team at our Head Office in Burnaby.
Added 1 hour ago
EA
Quality Assurance Auditor
Execaire Aviation
Dorval, QC
- Full-time
Evaluate compliance with IS-BAH standards, assessing elements such as Safety Management Systems (SMS), emergency response planning, and operational procedures to verify Stage 1, 2, or 3…
Added 2 hours ago
AI
Security Installer /Technician
Ainsworth Inc
Edmonton, AB
- Full-time
The Security Installer /Technician primary responsibilities will be to deliver project for the complete installation and continued servicing of medium and large, access control, CCTV…
Added 2 hours ago
GC
Technician - ISC Level 2
GDKN Corp.
Ottawa, ON
- Contract
As a Technician - ISC Level 2 here at Aerospace, you will support ISC operations by performing moderately complex troubleshooting, testing equipment, maintaining systems, and reporting any…
Added 3 hours ago
P
Technical Field Supervisor – Building Automation Systems / Systems Integration (TFS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Technical Field Supervisor/Lead – Building Systems / Systems Integration (BAS)
Added 3 hours ago
LC
Electrical Technician
LNG Canada
Kitimat, BC
- Full-time
We are committed to safety, compliance, and top-quartile performance, while building a high-performance culture powered by people like you. Our made-in-B.C. LNG is lower carbon, responsibly…
Added 3 hours ago
B
Power Engineer - 4th Class
BGIS
Devon, AB
- Full-time
The Power Engineer/Building Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections,…
Added 3 hours ago
B
Fire Alarm Technician
BGIS
Orillia, ON
- Full-time
The Fire Alarm Technician will report to the Regional Operations Manager. In this role, the Fire Alarm Technician will be responsible for completing code-compliant testing and inspections.…
Added 3 hours ago
MT
Data Center Technician L2
Milestone Technologies, Inc.
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
…innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting…
Added 3 hours ago
CS
Library Technician
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Full-time
CSIS seeks a library technician to support open-source library services, including acquisitions, cataloguing, and serials management. The role involves processing diverse materials (books,…
Added 4 hours ago
GO
Forest Planning and Development Technician
Government of Manitoba
Winnipeg, MB
- Other
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 4 hours ago
C
BAS Project Supervisor
Convergint
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Building Automation Supervisor to join our amazing culture at our Toronto, ON location. As a…
Added 4 hours ago
Programmable Logic Controller Specialist ( PLC Specialist )
Ensign Energy Services Inc.
Nisku, AB
The PLC Technician will be part of Ensign Energy Drilling Solutions, a small team responsible for the planning, design, field installation and support of drilling rig automation and…
Added 4 hours ago
Heavy Duty Technician
Suncor Energy
Fort McMurray, AB · Fort Hills
A Valid Alberta Journeyman Heavy Equipment Technician (Off Road) Certificate or an Interprovincial Red Seal Journeyman Heavy Duty Equipment Mechanic/Heavy Equipment Technician (Off Road)…

Closed listing

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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