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Added 12 mins ago
R
Spécialiste Technique CFirst / CFirst Technical Specialist
RTX
Longueuil, QC
- Full-time
Added 12 mins ago
NC
Maintenance Worker
Neighbours Community Homes
Toronto, ON
- Full-time
Knowledgeable of life safety systems, fire code, building code, Residential Tenancies Act, and Occupational Health and Safety Act
Added 32 mins ago
CC
Automotive service technician
Crowfoot Chrysler Dodge Jeep Ram Fiat
Calgary, AB
- $35 to $50 CAD / hour
- Full-time
- On-site
Adjust, repair or replace parts and components of automotive systems
Added 40 mins ago
BB
Automotive technician - engine and fuel systems
Boost Barn Motorsports Inc.
Aldergrove, BC
- $25 to $45 CAD / hour
- Full-time
- On-site
Added 41 mins ago
DH
Lead Maintenance Technician
Drake Hotel Properties
Toronto, ON
- Full-time
A Master Fixer: You bring solid knowledge of building systems and the skilled trades.
Added 57 mins ago
BC
Repair and Restoration Tech / Carpenter
BELFOR CANADA INC.
Waterloo, ON
- $27 to $32 CAD / hour
- Full-time
The Repair and Restoration Technician supports restoration projects within the restoration division. With an intermediate to advanced understanding of carpentry fundamentals in residential,…
Added 1 hour ago
AI
Assistant Shop Foreman - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
- $50 to $54 CAD / hour
- Full-time
Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and…
Added 1 hour ago
TP
Registered Pharmacy Technician (RPhT) - LGBTQ+ / Sexual Health - Full Time
The PrEP Clinic / Ontario Prevention Clinic +pharmacy
Toronto, ON
- Full-time
The PrEP Clinic / The Ontario Prevention Clinic +pharmacy is currently seeking a candidate for the Full-Time position of Registered Pharmacy Technician (RPhT).
Added 1 hour ago
WG
Geomatics Technician
Wesdome Gold Mines Ltd
Wawa, ON
- $98,000 to $127,000 CAD / year
- Full-time
Wesdome Gold Mines is seeking a Geomatics Technician – Mapping and Data, for the Eagle River Complex. The successful candidate will report to the Exploration Manager and would be…
Added 1 hour ago
OR
Assembly Technician - Winnipeg, MB
ODRA Road Sweepers
Winnipeg, MB
- Full-time
ODRA is a manufacturer of premium road maintenance equipment, designing and building street sweepers used by municipalities, contractors, and industrial operators across North America and…
Added 2 hours ago
IR
Maintenance Technician
Impact Recruitment
Vancouver, BC
- Full-time
Monitor HVAC, electrical, plumbing, and building management systems.
Added 2 hours ago
YD
Housing Maintainer Technician.
Yellowknives Dene First Nation
Yellowknife, NT
- Full-time
Reporting to the Housing Maintenance Foreman, the Housing Maintenance Technician provides hands-on maintenance, troubleshooting, and repair services across YKDFN housing units. This role…
Added 2 hours ago
BC
Repair and Restoration Tech
BELFOR CANADA INC.
Chatham-Kent, ON
- $25 to $28 CAD / hour
- Full-time
The Repair and Restoration Technician supports restoration projects within the restoration division. With an intermediate to advanced understanding of carpentry fundamentals in residential,…
Added 2 hours ago
B
Global Technical Powersports Product Advisor
BRP
Sherbrooke, QC
- Full-time
3 + years of technician (mechanic) experience in repair, troubleshooting, testing or maintenance in the Auto, Marine or Powersports Industry.
Added 2 hours ago
MT
310T Licensed Truck & Trailer Mechanic
Midland Transport
Dieppe, NB
- Full-time
Complete routine maintenance and preventative service on engines, brakes, suspensions, electrical systems
Added 2 hours ago
TG
Automation Technician (Afternoon Shift)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Working as an Automation Technician you will be reporting to our Maintenance Team, a group of Skilled Trade professionals. You will play a vital role in supporting production within our…
Added 2 hours ago
Reliability Manager
VCNA
St. Marys, ON
As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are…
Added 3 hours ago
A
Network & Automation Technician
Artelia
Montreal, QC
- Full-time
…experts works passionately in diverse fields such as mobility, building, energy, environment and earth sciences, water, industry, and telecommunications. We combine our local expertise with…
Added 3 hours ago
FH
Field Service Technician
Fuze HR Solutions
Cambridge, ON
- Full-time
Our client is seeking an experienced and technically capable Field Service Technician to join their growing service team.
Added 3 hours ago
Refrigeration Technician - Montréal
Groupe Mach
Montreal, QC
Under the supervision of the Maintenance Supervisor, the Refrigeration Technician is responsible for the installation, maintenance, and troubleshooting of refrigeration and HVAC systems…
Added 3 hours ago
DA
Apprentice ADAS Technician
Davis Automotive Group
Abbotsford, BC
- $18.25 to $20 CAD / hour
- Full-time
Our Glass Shop is seeking an entry-level ADAS Apprentice Technician / Vehicle Detailer to join our team.
Added 3 hours ago
AF
Fleet and Facility Associate
Action Furnace
Calgary, AB
- Full-time
…ensure all fleet vehicles are tracked, stocked, and safe for technician use. This individual is also responsible for implementing and coordinating maintenance plans, addressing fleet and…
Added 3 hours ago
E
Technicien d'atelier / Shop Technician
Everguard
QC · Jonquière, Quebec
- Full-time
Growth you can see – opportunities to expand your skills and learning both in fire protection systems and beyond. We believe in building well-rounded technicians with long-term career paths!
Added 4 hours ago
A
Network & Automation Technician
Artelia
Montreal, QC
- Full-time
…experts works passionately in diverse fields such as mobility, building, energy, environment and earth sciences, water, industry, and telecommunications. We combine our local expertise with…
Added 4 hours ago
J
Mech and Robotics Tech
JLL
Pitt Meadows, BC · Vancouver, BC
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…

Closed listing

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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