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Added 7 mins ago
ZS
Laboratory Technician
Zodiac Solutions, Inc
Markham, ON
- Full-time
Diploma, Associate Degree, or Bachelor's Degree in Laboratory Technology, Biology, Chemistry, Microbiology, Biotechnology, or a related field.
Added 25 mins ago
Delivery Specialist
Rogers Communications
Toronto, ON · Montreal, QC · Longueuil, QC · ON · BC · Winnipeg, MB · Brandon, MB · Saint John, NB · Oromocto, NB · Dieppe, NB · Fredericton, NB · Bathurst, NB · Shediac, NB · Edmundston, NB · Beresford, NB · Miramichi, NB · Moncton, NB · Caraquet, NB · Timmins, ON · Sudbury, ON · Hamilton, ON · Barrie, ON · Guelph, ON · Cornwall, ON · Brantford, ON · Thunder Bay, ON · Kingston, ON · Pembroke, ON · Sault Ste. Marie, ON · Stratford, ON · St. Thomas, ON · Peterborough, ON · North Bay, ON · Belleville, ON · London, ON · Windsor, ON · Orillia, ON · Ottawa, ON · Oakville, ON · Mississauga, ON · Brampton, ON · Tillsonburg, ON · Collingwood, ON · Burlington, ON · Kitchener, ON · Oshawa, ON · Sarnia, ON · Markham, ON · Aurora, ON · Kincardine, ON · Owen Sound, ON · Ajax, ON · Cambridge, ON · Richmond Hill, ON · Waterloo, ON · Bracebridge, ON · Russell, ON · Niagara Falls, ON · Newmarket, ON · Midland, ON · St. Catharines, ON · Pickering, ON · Orangeville, ON · Milton, ON · Whitby, ON · Woodstock, ON · Mont-Royal, QC · Dorval, QC · Pointe-Claire, QC · Brossard, QC · Joliette, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Vaudreuil-Dorion, QC · Terrebonne, QC · Quebec, QC · Rosemère, QC · Repentigny, QC · Laval, QC · Levis, QC · Châteauguay, QC · Trois-Rivières, QC · Gatineau, QC · Sherbrooke, QC · Granby, QC · Blainville, QC · Boisbriand, QC · Beloeil, QC · Saint-Jean-sur-Richelieu, QC · Saint-Bruno, QC · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Duncan, BC · Whistler, BC · Penticton, BC · Chilliwack, BC · Squamish, BC · Abbotsford, BC · Cranbrook, BC · Vernon, BC · Nanaimo, BC · Courtenay, BC · Campbell River, BC · Kamloops, BC · Coquitlam, BC · Burnaby, BC · North Vancouver, BC · Port Coquitlam, BC · Surrey, BC · Vancouver, BC · New Westminster, BC · Richmond, BC · Kelowna, BC · Sydney Indian Reserve No. 28A, NS · Yarmouth Indian Reserve No. 33, NS · Concord, ON · Georgetown, ON · Trenton, ON · Maple, ON · Pefferlaw, ON · Stouffville, ON · Orleans, ON · Thornhill, ON · Port Perry, ON · Bowmanville, ON · Courtice, ON · Woodbridge, ON · Keswick, ON · Tsawwassen, BC · Liverpool, NS · Fort McMurray, AB · Charlottetown, PE · Little Britain, ON · St. Peter's, NS · New Minas, NS · Ancaster, ON · Keddys Corner, NS · Port Williams, NS · Corner Brook, NL · Medicine Hat, AB · Summerside, PE · Mount Pearl, NL · Halifax, NS · St. John's, NL · Sherwood Park, AB · Truro, NS · Brooks, AB · Airdrie, AB · Grand Falls-Windsor, NL · Red Deer, AB · Dartmouth, NS · Canmore, AB · Strathmore, AB · Wetaskiwin, AB · Okotoks, AB · Bedford, NS · Gander, NL · Fort Saskatchewan, AB · Cochrane, AB · Camrose, AB · Edmonton, AB · Amherst, NS · Rocky View No 44, AB · St. Albert, AB · Grande Prairie, AB · Lower Sackville, NS · Calgary, AB · Lethbridge, AB · Kawartha Lakes, ON · NS · Chatham-Kent, ON · NB · PE · Rocky View County, AB · Langley, BC · West Vancouver, BC · Grand-Sault/Grand Falls, NB · McLeods, NB · Saint-Basile, NB · Glace Bay, NS · St Peters, NS · Sydney, NS · Yarmouth, NS · Bradford, ON · Chatham, ON · Dundas, ON · East York, ON · Etobicoke, ON · Fenelon Falls, ON · Gloucester, ON · Kanata, ON · Nepean, ON · North York, ON · Scarborough, ON · Simcoe, ON · Stittsville, ON · Unionville, ON · Waterdown, ON · York, ON · Bloomfield Station, PE · Anjou, QC · Lachine, QC · Lasalle, QC · Saint-Hubert, QC · Saint-Laurent, QC · Saint-Leonard, QC
…adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more…
Added 25 mins ago
NG
Desktop Support Engineer (Level 2)
NSC Global
Brantford, ON
- Other
…NY. Please review our website at www.nscglobal.com for more information on our…
Added 40 mins ago
W
Repair and Maintenance Technician / Artificial Lift
Weatherford
Clairmont, AB
- Full-time
Join our team as a Repair & Maintenance Technician, where you'll play a critical role in ensuring the reliability and performance of our field tools and equipment. This position involves…
Added 40 mins ago
W
Repair and Maintenance Technician / Wireline
Weatherford
Edmonton, AB
- Full-time
Join our team as a Repair & Maintenance Technician, where you'll play a critical role in ensuring the reliability and performance of our field tools and equipment. This position involves…
Added 40 mins ago
AA
Level 1 IT Technician
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
Post-secondary education in Information Technology, Computer Systems, Network Administration, or a related field is preferred.
Added 1 hour ago
D
Service Coordinator
Dräger
Mississauga, ON
- Full-time
…done. Assists technicians when they need a contact or more information on their…
Added 1 hour ago
AA
Level 1 IT Technician
AMI Attachments®
Hawkesville, ON
- Full-time
Post-secondary education in Information Technology, Computer Systems, Network Administration, or a related field is preferred.
Added 1 hour ago
J
Mech and Robotics Tech
JLL
Toronto, ON
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 1 hour ago
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legal technician
BCF
Montreal, QC
- Full-time
Added 1 hour ago
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Dispatcher (1 Year contract) Calgary or Surrey
AFL
Calgary, AB
- Full-time
…teams by phone and email to resolve scheduling issues, adjust technician coverage, and keep work moving efficiently. Success in this position requires strong communication, attention to…
Added 1 hour ago
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Network Ops Control Centre Technician
Northwestel
Yellowknife, NT
- Full-time
Prepares, distributes and updates network trouble tickets, enters and updates all facilities information. Prepares and distributes reports as required.
Added 2 hours ago
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Technical Support Specialist
Hays
Montreal, QC
- Contract
Post-secondary education in Computer Science, Information Technology, or a related field.
Added 2 hours ago
AC
Rep, Technical Support
AVI-SPL Canada
Burnaby, BC
- Full-time
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We…
Added 2 hours ago
AC
Rep, Technical Support
AVI-SPL Canada
AB · Edmonton, AB
- Full-time
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We…
Added 2 hours ago
Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
…important: making lives better with new ideas and the latest technology around the…
Added 2 hours ago
W
Deskside Support Technician
Worley
Calgary, AB
- Full-time
The Executive Digital Operations Technician is responsible for delivering dedicated, hands-on technology support to Executives and their Assistants, while also supporting users and…
Added 2 hours ago
T®
IMAC Deployment Technician
TekWissen ®
Portage la Prairie, MB
- $25 to $26.7 CAD / hour
- Contract
…job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security…
Added 2 hours ago
BG
Computer Aided Quality Technician, Exterior Surface - Placement Year
BMW Group
Goodwood, ON
- Internship
Interested in information systems technology.
Added 2 hours ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
Technology and FSP swag when they join the team
Added 2 hours ago
D
Sterilization Assistant - Landmark Dental Centre
dentalcorp
Kelowna, BC · Landmark Dental Centre
- Full-time
We pride ourselves on providing quality dental care and 4.8-stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.
Added 2 hours ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
Registered P.Eng, Technologist or Red Seal Technician designation.
Added 2 hours ago
BC
Digital Services District Support Technician - Corporate
Bird Construction
Vancouver, BC
- Full-time
Diploma or degree in Information Technology, Computer Science, or a related discipline.
Added 3 hours ago
FE
Library Assistant PT
Fort Erie Public Library
Fort Erie, ON
- Part-time
You have a Bachelor’s degree, Community College Library Technician Diploma, or equivalent experience, plus at least one year of public service experience with a strong customer-service…
Added 3 hours ago
FS
Branch Coordinator
Fire Safety and Protection
Ottawa, ON
- $26 to $30 CAD / hour
- Temporary
Assist service technicians with site information

Closed listing

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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