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Added 5 mins ago
H
Inventory Coordinator
Hays
Toronto, ON
- $21 to $26 CAD / hour
- Contract
…sourcing, inventory management, purchasing activities, and technician support. The successful candidate will possess strong administrative abilities, a mechanical aptitude, excellent…
Added 5 mins ago
C
Supervisor Mechanical, Locomotive
CN
AB · Greater Edmonton Metropolitan Area
- Full-time
Technician or Technologist Diploma in Mechanical or Electrical*
Added 7 mins ago
UO
Network Support Technician (On-Site) -Information Technologies
University of Calgary
Calgary, AB
- Full-time
The Information Technologies is currently seeking a Full-time Regular Network Support Technician.
Added 8 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Langley (District), BC · Langley, BC
- Full-time
Reporting to the Branch Manager, The Pest Technician will be responsible for conducting thorough inspections to a variety of business including residential homes. They identify pest…
Added 8 mins ago
E
Technicien en contrôle de la qualité du soudage / Technicien de laboratoire en soudage - Welding Quality Technician / Welding Laboratory Technician
Expleo
La Pocatière, QC
- Contract
EXPLEO GROUP CANADA is looking for an - Welding Quality Technician / Welding Laboratory Technician to join our team in La pocatiere, QC.
Added 8 mins ago
Landscape Technician I - Naturalization Initiatives
City of Edmonton
AB
The City of Edmonton is seeking a motivated and skilled Landscape Technician I - Naturalization Initiatives to join our dynamic team. In this role, you will play a crucial part in the…
Added 19 mins ago
N(
Temporary Instructor, Automotive Service Technician
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT’s Automotive Service Technician Program prepares students to diagnose problems, repair engines, use computer management systems, and adjust vehicles to operate for peak performance.…
Added 19 mins ago
AR
310T Technician - Cambridge
Altruck Rentals
Guelph, ON
- Full-time
310T Truck and Coach Technician/Apprentice- Cambridge
Added 22 mins ago
TG
lubrication technician - automotive service and repair
THE GERMAN AUTOWORKS
Lloydminster, SK
- Full-time
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Added 22 mins ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you…
Added 22 mins ago
C
Maintenance Technician
CBRE
Ottawa, ON
- Full-time
…training, and experience. The minimum salary for the Maintenance Technician position is $62,566.40 annually or $30.08 per hour, and the maximum salary for the Maintenance Technician…
Added 22 mins ago
G
Technician, Mining
Glencore
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 23 mins ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Lloydminster, AB
Third-year or fourth-year apprentice, Journeyperson, or Red Seal certification as a Heavy Duty Equipment Technician.
Added 23 mins ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Winnipeg, MB
Third-year or fourth-year apprentice, Journeyperson, or Red Seal certification as a Heavy Duty Equipment Technician.
Added 23 mins ago
Shop Helper
Tourism Holdings Ltd
Calgary, AB
The Shop Helper, working under the guidance of an RV Technician, is responsible for inspecting CanaDream Guest and Sales units to ensure they comply with safety regulations and are free…
Added 23 mins ago
RV Technician
Tourism Holdings Ltd
Toronto, ON
In this role, the RV Technician will conduct comprehensive examinations of recreational vehicles (RVs) to identify any issues that may affect their functionality or safety. Using advanced…
Added 23 mins ago
QA Technician (Plastics) - FEV
Ice River Sustainable Solutions
Feversham, ON
…River Sustainable Solutions is looking for a Quality Assurance Technician to join our Feversham…
Added 23 mins ago
Automotive Inspection Manager
Clutch Technologies Inc.
Toronto, ON
310S License strongly preferred, or equivalent hands-on technician experience
Added 23 mins ago
HVAC Technician
Reliance Home Comfort
Thunder Bay, ON
By joining Reliance as a HVAC Technician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 23 mins ago
NR
310s Automotive Technician
Northern Roads Auto Group
Fort Erie, ON
- Full-time
We want every technician on our team to have the opportunity to achieve Toyota Master Technician status.
Added 23 mins ago
AF
HVAC Maintenance Technician
Action Furnace
Calgary, AB
- Full-time
As a Maintenance Technician, you'll build practical skills that create the foundation for a long-term career in residential HVAC, including:
Added 38 mins ago
CO
Licensed Motor Mechanic (External)
City of Windsor
Windsor, ON
- Full-time
Must possess a current Certificate of Qualification 310T (Truck and Coach Technician);
Added 38 mins ago
4A
Service Coordinator - Peterborough Hyundai
401 Auto
Peterborough, ON
- Full-time
Schedule, confirm, and manage customer service appointments based on shop capacity and technician availability.
Added 51 mins ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Vaughan, ON
- Full-time
Prepare quotations for customers, follow up on sales and process orders
Added 51 mins ago
GF
Service Technician- InnoServ
Gordon Food Service - Canada
Toronto, ON · North York, ON
- Full-time
As a Service Technician you will be the trusted expert that provides installation, preventative maintenance and servicing of coffee machines, juice machines, dishwashers, and chemical…

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

Apply About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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