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Added 16 mins ago
RO
Quality Assurance Technician (Hope, BC)
Rubicon Organics™
Hope, BC
- $45,000 to $55,000 CAD / year
- Full-time
We are looking for a Quality Assurance Technician to support the maintenance and continuous improvement of our Quality Management System. Based at our Hope facility and reporting to the…
Added 16 mins ago
PA
agricultural equipment technician
Pattison Agriculture
Russell, MB
- Full-time
Diagnose faults or malfunctions using computerized and other testing equipment to determine extent of repair required
Added 16 mins ago
MI
Calibration Technician / Metrologist
Miller Instruments Ltd.
Burnaby, BC
- Full-time
The Calibration Technician is responsible for calibrating, testing, adjusting, and documenting a wide variety of measurement instruments while following ISO/IEC 17025:2017 quality…
Added 17 mins ago
Quality Assurance Technician
Give and Go Prepared Foods
Brampton, ON
QA Technician is responsible for the quality of the product and packaging that is sold to consumers. The successful candidate will focus on quality of the production process, maintenance of…
Added 1 hour ago
TC
Preventative Maintenance Technician Level 1
Toromont Cat
Happy Valley-Goose Bay, NL · Goose Bay, NL
- Full-time
Position: Preventative Maintenance Technician Level 1
Added 1 hour ago
A
Student Coordinator, Production Technician (12-mos contract)
Apotex
Toronto, ON · Etobicoke, ON
- $18 to $24.5 CAD / hour
…process. If you are contacted to arrange for an interview or testing, please advise us if you require…
Added 1 hour ago
X
Concrete Scanning/Coring Technician Trainee
Xradar
Calgary, AB
- Full-time
Join Xradar Alberta as a Concrete Scanning/Coring Technician Trainee - Calgary!
Added 1 hour ago
DM
Apprentice Heavy Duty Equipment Technician
Discovery Mining Ltd
South Porcupine, ON
- Full-time
Title: Apprentice Heavy Duty Equipment Technician
Added 2 hours ago
S
Onsite Laboratory Technician
SGS
BC · Prince George/ Vanderhoof, British Columbia
- Full-time
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 2 hours ago
CB
Quality Assurance Technician (Water Test)
Cornerstone Building Brands
Calgary, AB
- Full-time
Perform product testing in a controlled environment, including on-site water testing and corner strength testing for weld quality.
Added 2 hours ago
BG
Technical Field Service Technician
BEUMER Group
Edmonton, AB
- Full-time
Customer-facing Field Service Technician is responsible for commissioning, troubleshooting, and lifecycle support of electro-mechanical and automated control systems within the mining,…
Added 2 hours ago
CF
Sports Stores Technician-EN
Canadian Forces Morale and Welfare Services
Greenwood, NS
- $19.64 to $21.4 CAD / hour
- Part-time
As a Sports Store Technician you will assist in the smooth operation of the Sports Store, and will prepare reports, maintain distribution account records, obtains quotes for purchasing…
Added 2 hours ago
ZA
Licensed Technician - Maple Nissan (26292)
Zanchin Automotive Group
Vaughan, ON
- Full-time
Automotive Service Technician career and employment opportunity awaits you.
Added 2 hours ago
CB
Quality Assurance Technician (Water Test)
Cornerstone Building Brands
Calgary, AB
- Full-time
Perform product testing in a controlled environment, including on-site water testing and corner strength testing for weld quality.
Added 2 hours ago
L
Dual Mobile Lab Patient Technician & Lab Patient Technician - (OPSEU Timmins) - Part Time - Timmins, ON
LifeLabs
Timmins, ON
- Part-time
Collecting and delivering specimens to designated labs for testing.
Added 2 hours ago
S
Onsite Laboratory Technician
SGS
Prince George, BC
- $27.4 CAD / hour
- Full-time
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 2 hours ago
Analyst 1
Bureau Veritas
Mississauga, ON
Conduct basic testing procedures and HRMS-related analyses
Added 2 hours ago
Automation Technician-Dunlop
Cargill
Guelph, ON
The Automation Technician has the responsibility to execute the Automation strategy at this plant in accordance with business needs and corporate defined best practice standards and…
Added 3 hours ago
S
Measurement Specialist
SECURE
Calgary, AB
- Other
Complete user acceptance testing (UAT), validate integrations and downstream outputs, document results, resolve defects, and verify system performance following approved changes.
Added 3 hours ago
T
Certified Heavy Duty Mechanic
TransAlta
AB · Alberta, Canada
- Full-time
Journeyman Heavy Duty Technician Trades certificate (4-year Offroad Certification)
Added 3 hours ago
SE
Aeroderivative Gas Turbine Testing Technician / Technicien d’essai Turbine à Gaz Aérodérivée
Siemens Energy
Montreal, QC
- Full-time
The employee will perform routine inspections, along with test bench installation and auxiliary system maintenance, while ensuring the readiness and availability of testing systems.
Added 3 hours ago
D
Licensed Practical Nurse
Dynacare
AB · Edmonton, AB
- Full-time
…every client feels secure, valued, and respected throughout the testing…
Added 3 hours ago
AU
Service Tech - Air Systems
AIR UNLIMITED INC.
Winnipeg, MB
- $25 to $40 CAD / hour
Air Unlimited Inc. is seeking a highly motivated Industrial Service Technician – Compressed Air Systems to join our team. The successful candidate will have strong mechanical and electrical…
Added 3 hours ago
Service Tech - Power Gen
AIR UNLIMITED INC.
Winnipeg, MB
Air Unlimited Inc. is seeking a skilled and self-motivated Industrial Service Technician – Power Generation Systems to join our team. The successful candidate will have strong electrical…
Added 3 hours ago
CG
Quick Service Technician - Capital GMC Buick, Edmonton, AB.
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
We’re looking for a Quick Service Technician to join our team. You’ll be the frontline MVP keeping our customers safe on the road with fast, accurate, and reliable maintenance. No…

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

Apply About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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