Coordonnateur(trice) des opérations
- Fort McMurray, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
- Assist in unloading trailers and verify freight against manifests
- Scan, sort, and process packages, including defective items and returns
- Conduct van audits and support sorting operations
- Support and assist shipping, receiving, dispatching, and inventory management
- Support and maintenance warehouse systems and ensure operational efficiency.
- Process returns and complete required documentation in accordance with SOPs
- Handle customer pickups and (front desk assistance to customer)
- Resolve delivery issues by following SOPs and coordinating with relevant teams
- Escalate special cases to management when needed
- Print labels and prepare required documentation
- Process broker returns and return-to-clients shipments
- Prepare daily reports and maintain accurate records
- Perform data entry tasks as needed.
- Train and mentor new employees
- Collaborate with Operations teams to uphold quality standards
- Complete supervisor-assigned tasks as required
- Maintain a clean, organized and hazard-free work environment
- Comply with all Health & Safety protocols
- Provide support for clients and IDCs
- Respond to customer inquiries via phone and email
- Process customer service email requests
- Other duties as assigned
Read the full bilingual original
Intelcom | Dragonfly c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire : Offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.
Ton rôle : au cœur de la chaîne
Core Duties:
Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.
Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.
Le processus est simple : Si ton profil retient notre attention, un·e membre de l’équipe recrutement te contactera pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.
À très bientôt !
Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers
Ton rôle : au cœur de la chaîne
Core Duties:
- Assist in unloading trailers and verify freight against manifests
- Scan, sort, and process packages, including defective items and returns
- Conduct van audits and support sorting operations
- Support and assist shipping, receiving, dispatching, and inventory management
- Support and maintenance warehouse systems and ensure operational efficiency.
- Process returns and complete required documentation in accordance with SOPs
- Handle customer pickups and (front desk assistance to customer)
- Resolve delivery issues by following SOPs and coordinating with relevant teams
- Escalate special cases to management when needed
- Print labels and prepare required documentation
- Process broker returns and return-to-clients shipments
- Prepare daily reports and maintain accurate records
- Perform data entry tasks as needed.
- Train and mentor new employees
- Collaborate with Operations teams to uphold quality standards
- Complete supervisor-assigned tasks as required
- Maintain a clean, organized and hazard-free work environment
- Comply with all Health & Safety protocols
- Provide support for clients and IDCs
- Respond to customer inquiries via phone and email
- Process customer service email requests
- Other duties as assigned
- Opportunités d’évolution à court et moyen terme
- Assurances collectives
- Programme de REER collectif
- Programme d’aide aux employé·e·s…
Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.
Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.
Le processus est simple : Si ton profil retient notre attention, un·e membre de l’équipe recrutement te contactera pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.
À très bientôt !
Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers
More about this job
Responsibilities
Support daily logistics and warehouse operations by unloading and verifying freight, scanning and sorting packages, processing returns, and assisting with shipping, receiving, dispatch, and inventory tasks. Maintain accurate records, support customers and colleagues, train new employees, follow safety procedures, and help ensure operational quality and efficiency.
Requirements
The posting does not specify formal education, experience, or certification requirements. The role calls for the ability to support warehouse and logistics processes, handle documentation and data entry, assist customers, collaborate with operations teams, and follow standard operating and health and safety procedures.
Skills
- Freight Verification
- Package Scanning and Sorting
- Warehouse Operations
- Shipping and Receiving
- Dispatch Support
- Inventory Management
- Returns Processing
- Customer Service
- Issue Resolution
- Documentation
- Data Entry
- Reporting
- Employee Training
- Health and Safety Compliance
- Email and Phone Communication
Benefits
- Career Advancement Opportunities
- Group Insurance
- Group Retirement Savings Plan
- Employee Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Management & Leadership
- Administrative
Keywords
- Last-Mile Logistics
- Sorting Station
- Freight Manifests
- Package Scanning
- Package Sorting
- Defective Items
- Van Audits
- Shipping
- Receiving
- Dispatch
- Inventory Management
- Warehouse Systems
- Returns Processing
- Standard Operating Procedures
- Customer Pickups
- Delivery Issues
- Shipping Labels
- Broker Returns
- Daily Reports
- Data Entry
- Employee Training
- Quality Standards
- Health and Safety
- Client Support
- Customer Inquiries