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Human Resources Operations Partner

  • Brantford, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Minimum of 5 years of relevant HR experience, with strong expertise in labor relations and conflict management.
Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

  • Employee Relations: Work closely with managers to support employee relations management and proactively resolve conflicts.
  • Team Management: Support managers in managing, engaging, and developing their teams, ensuring a healthy and high-performing work environment.
  • HR Policies and Procedures: Participate in the development and implementation of internal procedures and policies, ensuring compliance with labor standards.
  • Internal Movements Management: Monitor changes in employee status, as well as manage promotions, transfers, and internal mobility.
  • Performance and Attendance: Contribute to performance management by providing support in evaluations and attendance management.
  • Workplace Accident Files: Manage and track workplace accident files, including preparing documentation for internal and external audits.
  • HR Compliance and Strategy: Ensure the application of human resources management principles and organizational strategies within the service center and stations.
  • Working Conditions Administration: Manage the administrative aspects of working conditions and ensure compliance with applicable regulations.
  • Employee Experience: Contribute to improving the employee experience and promote a positive work environment.
  • Reporting and Analysis: Produce statistical reports on HR performance indicators and analyze them to support strategic decision-making.
  • Required Qualifications


Requirements


  • Bachelor’s degree in Human Resources Management, Industrial Relations, or a related field.
  • Minimum of 5 years of relevant HR experience, with strong expertise in labor relations and conflict management.
  • Ability to build and maintain strong relationships with employees and managers at all levels. Excellent verbal and written communication skills
  • Strong proficiency with office tools (Word, Excel, PowerPoint, Teams, SharePoint) and experience with HR management systems, including HRIS platforms such as Workday and Dayforce (an asset).
  • Rigorous, autonomous, creative, and able to work effectively as part of a team in a dynamic and demanding environment.
  • Work in a highly operational environment requiring responsiveness and efficient priority management.
  • The position requires occasional travel between stations


Read the full bilingual original
Intelcom | Dragonfly c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire : Offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.

Ton rôle : au cœur de la chaîne

Responsibilities


  • Employee Relations: Work closely with managers to support employee relations management and proactively resolve conflicts.
  • Team Management: Support managers in managing, engaging, and developing their teams, ensuring a healthy and high-performing work environment.
  • HR Policies and Procedures: Participate in the development and implementation of internal procedures and policies, ensuring compliance with labor standards.
  • Internal Movements Management: Monitor changes in employee status, as well as manage promotions, transfers, and internal mobility.
  • Performance and Attendance: Contribute to performance management by providing support in evaluations and attendance management.
  • Workplace Accident Files: Manage and track workplace accident files, including preparing documentation for internal and external audits.
  • HR Compliance and Strategy: Ensure the application of human resources management principles and organizational strategies within the service center and stations.
  • Working Conditions Administration: Manage the administrative aspects of working conditions and ensure compliance with applicable regulations.
  • Employee Experience: Contribute to improving the employee experience and promote a positive work environment.
  • Reporting and Analysis: Produce statistical reports on HR performance indicators and analyze them to support strategic decision-making.
  • Required Qualifications


Requirements


  • Bachelor’s degree in Human Resources Management, Industrial Relations, or a related field.
  • Minimum of 5 years of relevant HR experience, with strong expertise in labor relations and conflict management.
  • Ability to build and maintain strong relationships with employees and managers at all levels. Excellent verbal and written communication skills
  • Strong proficiency with office tools (Word, Excel, PowerPoint, Teams, SharePoint) and experience with HR management systems, including HRIS platforms such as Workday and Dayforce (an asset).
  • Rigorous, autonomous, creative, and able to work effectively as part of a team in a dynamic and demanding environment.
  • Work in a highly operational environment requiring responsiveness and efficient priority management.
  • The position requires occasional travel between stations


Pourquoi rejoindre Intelcom | Dragonfly ?


  • Opportunités d’évolution à court et moyen terme
  • Assurances collectives
  • Programme de REER collectif
  • Programme d’aide aux employé·e·s…


Ce poste est ouvert pour répondre à un besoin organizationnel réel au sein de l'organisation.

Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.

Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.

Le processus est simple : Si ton profil retient notre attention, un·e membre de l’équipe recrutement te contactera pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.

À très bientôt !

Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers
More about this job

Responsibilities

Support managers with employee relations, conflict resolution, team development, performance and attendance management, and internal employee movements. Maintain HR compliance and working-condition records, manage workplace accident files, improve employee experience, and produce reports on HR performance indicators.

Requirements

A bachelor's degree in Human Resources Management, Industrial Relations, or a related field and at least five years of relevant HR experience are required, with strong labor-relations and conflict-management expertise. Candidates should have strong communication and relationship-building skills, proficiency with office tools and HR systems, and the ability to work autonomously and effectively in a fast-paced operational environment; occasional travel between stations is required.

Skills

  • Employee Relations
  • Labor Relations
  • Conflict Management
  • Team Development
  • HR Policies and Procedures
  • Internal Mobility
  • Performance Management
  • Attendance Management
  • Workplace Accident File Management
  • HR Compliance
  • Working Conditions Administration
  • Employee Experience
  • HR Reporting and Analysis
  • Microsoft Office
  • Workday
  • Dayforce

Benefits

  • Career Development Opportunities
  • Group Insurance
  • Group Retirement Savings Plan
  • Employee Assistance Program

Visa sponsorship

Not detected in the job text

Categories

  • Human Resources
  • Logistics
  • Transportation
  • Management & Leadership
  • Data & Analytics

Keywords

  • Human Resources
  • Employee Relations
  • Labor Relations
  • Conflict Management
  • Team Management
  • Employee Engagement
  • Team Development
  • HR Policies
  • Labor Standards
  • Internal Mobility
  • Promotions
  • Transfers
  • Performance Management
  • Attendance Management
  • Workplace Accidents
  • Audit Documentation
  • HR Compliance
  • Working Conditions
  • Employee Experience
  • HR Performance Indicators
  • Statistical Reporting
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Teams
  • SharePoint
  • HRIS
  • Workday
  • Dayforce
  • Last-Mile Logistics

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