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Added 15 hours ago
MH
Therapy Assistant - Whitby
Monarch House
Whitby, ON
- Part-time
…and youth with autism spectrum disorder or other learning and development delays and/or maladaptive behaviour. The role of the TA is to execute intervention plans developed and supervised…
Added 15 hours ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 15 hours ago
M
Analyst, Trade Advisory Group
MNP
Montreal, QC
- Full-time
Make an impact with our Trade Advisory Group as an Analyst. This team of professionals offers expanded scope of fiscal and regulatory advisory services for clients engaged in the import and…
Added 15 hours ago
J
Research Analyst
JLL
Calgary, AB
- Full-time
JLL is seeking a Research Analyst to join our team in downtown Calgary. In this role, you will support the local Office Leasing team and contribute to the success of JLL's National Research…
Added 15 hours ago
I
IT Functional Analyst
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Work with development, data, security, architecture and AI & Data teams when a need goes beyond the role's scope.
Added 15 hours ago
NA
HR Data and Process Analyst, People Services Delivery
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Are you an HR Operations Analyst who enjoys turning HR data, systems, and processes into seamless employee experiences?
Added 15 hours ago
PC
Business Credit Analyst
Prospera Credit Union
Surrey, BC
- Full-time
As Business Credit Analyst (BCA), you will provide analytical and administrative and member support to the Business Relationship Managers (BRMs). Responsibilities include preparing and…
Added 15 hours ago
HO
Analyst, Open Source Intelligence (OSINT)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
The Office of the Sergeant-at-Arms and Corporate Security is currently looking to staff the Analyst, Open Source Intelligence (OSINT) position and to establish a pool of qualified…
Added 15 hours ago
UR
Associate IT Business Analyst
United Rentals
Calgary, AB
- Full-time
United Rentals is looking for an Associate IT Business Analyst for the WEDGE team. WEDGE is a browser-based IoT system used to monitor, alert, and control environmental conditions on…
Added 15 hours ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 16 hours ago
IG
Power BI Analyst
Insight Global
Toronto, ON
- $40 to $48 CAD / hour
- Contract
…researching AI opportunities, with another 30% dedicated to Power BI development and data analysis. The remaining 20% will involve regular administrative and operational support. They will…
Added 16 hours ago
E
Business Analyst
Experis
Toronto, ON
- $65 to $85 CAD / hour
- Contract
Process mapping, user story development, and acceptance criteria definition
Added 16 hours ago
K
Station, Projects & Engineering Analyst (PEY Student)
Kinectrics
Toronto, ON
- Full-time
Project Controls - Station, Projects & Engineering Analyst (PEY Student - Summer 2027)
Added 16 hours ago
AE
Data Analyst and Business Intelligence Developer (1 Year contract)
Agrocrop Exports Ltd.
Bolton, ON
- Contract
We are seeking an experienced Data and Business Intelligence Analyst to turn financial, manufacturing, and supply chain data into reliable reporting and practical business recommendations.…
Added 16 hours ago
C
Angular Analyst-Programmer
COFOMO
Quebec, QC
- Full-time
Collaborate closely with the teams of back-end analyst-programmers;
Added 16 hours ago
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Organic Analyst
COFOMO
Quebec, QC
- Full-time
Have a minimum of four (4) years of experience as an organic analyst in systems development, maintenance and evolution, including three (3) years acquired in the last five (5) years;
Added 16 hours ago
HO
Analyst, Open Source Intelligence (OSINT)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
The Office of the Sergeant-at-Arms and Corporate Security is currently looking to staff the Analyst, Open Source Intelligence (OSINT) position and to establish a pool of qualified…
Added 16 hours ago
HO
Analyst, Open Source Intelligence (OSINT)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
The Office of the Sergeant-at-Arms and Corporate Security is currently looking to staff the Analyst, Open Source Intelligence (OSINT) position and to establish a pool of qualified…
Added 16 hours ago
T
Guidewire Business Analyst
Talentmatics
Markham, ON
- Contract
We're Hiring | Guidewire Business Analyst | Markham, ON (Hybrid)
Added 16 hours ago
A
Real Estate Development - Senior Analyst/Analyst, Lease Management
Aritzia
Vancouver, BC
- Full-time
…operation of our world-class real estate portfolio. As the Senior Analyst/Analyst, Lease Management, you will support the accurate administration of lease obligations, maintenance of lease…
Added 16 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Notify the Supply Chain Analyst of stock items requiring reorder.
Added 16 hours ago
HO
Analyst, Open Source Intelligence (OSINT)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
The Office of the Sergeant-at-Arms and Corporate Security is currently looking to staff the Analyst, Open Source Intelligence (OSINT) position and to establish a pool of qualified…
Added 16 hours ago
K
Senior Finance Analyst - Energy Construction
Kiewit
Calgary, AB
- Full-time
As a Sr. Finance Analyst, you will lead a team of finance professionals. You and your team will support multiple projects in accounting and finance related functions. You’ll serve as a…
Added 16 hours ago
HO
Analyst, Open Source Intelligence (OSINT)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
The Office of the Sergeant-at-Arms and Corporate Security is currently looking to staff the Analyst, Open Source Intelligence (OSINT) position and to establish a pool of qualified…
Added 16 hours ago
E
Associate, Intelligence (Power & Energy) - 26-209D
Enverus
Calgary, AB
- Full-time
…production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this…

Intelcom

IT Functional Analyst

Montreal, QC, Canada
Service Centre (Montreal) Lab, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

What you'll do

Understand the business

Work with Finance, Operations, HR and other teams to understand their needs, get to the root of the problem and define what success looks like.
Map current processes and spot opportunities to simplify, automate or improve them.
Turn needs into clear requirements, process flows, user stories and acceptance criteria.

Explore and build

Explore new tools and features, test them against real use cases and recommend what's worth pursuing.
Build prototypes and proofs of concept quickly to show value and gather feedback before scaling.
Build, configure and deliver solutions hands-on, from low-code apps and automated workflows to Copilot agents and data queries.
Query and analyze data with SQL or notebooks to understand issues, validate solutions and support decisions.

Connect the dots

Understand how systems, integrations and data flows fit together across the organization, including ERP, HRIS, data platforms and partner integrations.
Work with development, data, security, architecture and AI & Data teams when a need goes beyond the role's scope.
Apply sound practices around data confidentiality, access and security in everything you build.

Deliver and drive adoption

Plan and run functional testing, support integration and user acceptance testing, and follow issues through to resolution.
Help users adopt new solutions through demos, training, documentation and hands-on support.
Monitor solutions after go-live, collect feedback and keep improving them.
Share what you learn and bring new ideas and recommendations to the team.

What you bring

A degree in Computer Science, Information Systems, Business Administration, Engineering or a related field, or an equivalent combination of education and practical experience.
Experience in functional analysis, business analysis, system implementation or process improvement.
Curiosity and initiative, with concrete examples of learning a new technology, building something to solve a problem, or proposing and delivering an improvement.
Ability to learn new systems quickly and move comfortably between business processes, data and technology.
A structured, analytical mindset. You ask the right questions, troubleshoot unfamiliar issues and know when to bring in others.
Ownership. You manage your priorities and follow through from idea to adoption.
Clear communication. You can explain technical solutions simply and support users through change.
Sound judgment when handling sensitive data and system access.
Fluency in French and English.

Assets

Microsoft and low-code

Power Platform (Power Apps, Power Automate)
Microsoft Copilot / Copilot Studio
Microsoft 365 and SharePoint

Data

SQL (querying, joins, data validation)
Python, including notebooks such as Microsoft Fabric or Jupyter, for data analysis, transformation or automation
Microsoft Fabric, Dataverse or Snowflake
Power BI or other reporting tools

Integration and business systems

EDI (e.g. X12 or EDIFACT, mapping, trading partner onboarding), valuable for an upcoming EDI project
APIs and system integrations (REST, JSON, file-based exchanges)
ERP or HRIS (e.g. Business Central, Workday)

Ways of working

Agile delivery, Jira / Confluence
Process mapping (e.g. BPMN)
Microsoft certifications (Power Platform, Fabric, Microsoft 365)

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The IT Functional Analyst will collaborate with cross-functional teams to define business requirements, map processes, and implement technical solutions. They are responsible for building prototypes, managing system integrations, and supporting users through training and documentation.

Requirements

Candidates must hold a degree in Computer Science, Information Systems, Business Administration, or Engineering, along with practical experience in functional or business analysis. Strong analytical skills, technical proficiency in data and automation tools, and the ability to communicate effectively in both English and French are required.

Skills

Functional analysis
Business analysis
Process mapping
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data analysis
System implementation
Agile delivery
Jira
Confluence
API integration
ERP
HRIS

Benefits

On-site gym
Personal trainer
Employer-provided lunch
Comprehensive group insurance
Group RRSP plan
Care & Well-being activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Logistics
Business Analysis
Process Improvement
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data Analysis
ERP
HRIS
Agile
Jira
Confluence
BPMN
API
EDI
Microsoft Fabric
Snowflake
Python
System Integration
User Acceptance Testing
Automation
Data Modeling
Requirements Gathering
Change Management
Microsoft 365
SharePoint
Business Central

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