Jobs in Canada

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Added 3 days ago
M
Information Protection Senior Analyst
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Information Protection Senior Analyst to help safeguard enterprise data assets across Microsoft 365 and cloud environments. This role will lead the design,…
Added 3 days ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
…Provincial Park. We are home to Loyalist College of Applied Arts and Technology as well as Albert College, Canada’s oldest co-ed boarding independent private school. The historic downtown…
Added 3 days ago
CT
Network Analyst
Calgary TELUS Convention Centre
Calgary, AB
- Full-time
The Calgary TELUS Convention Centre is seeking an analytical and proactive Network Analyst responsible for the design, implementation, maintenance, monitoring, and security of the…
Added 3 days ago
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Client Transformation Analyst (Hybrid)
Broadridge
Toronto, ON
- Full-time
…management, product management, development, and delivery, the Analyst contributes to client discovery, transformation roadmaps, business cases, proposals, and supporting materials. This is…
Added 3 days ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
Bachelor’s degree or college diploma in Computer Science, Information Technology, or a related field.
Added 3 days ago
Enrolment Information Analyst
NorQuest College
Edmonton, AB
The Enrolment Information Analyst applies enrolment subject-matter expertise to strengthen the reliability, consistency, and use of institutional enrolment data. Reporting to the Manager of…
Added 3 days ago
IP
Application Support Specialist
Iconic Power Systems Inc.
Calgary, AB
- Full-time
Must have a Class 5 Driver’s License
Added 3 days ago
DS
BA Treasury
Damco Solutions
Mississauga, ON
- Full-time
…acceptable to all regional business teams, discuss in detail with Technology teams, considering specific customizations required in each country/region wherever…
Added 3 days ago
TC
Senior Quality Assurance Analyst
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior QA Analyst to play a key role in ensuring quality across a net-new application currently progressing through its first releases, while also supporting ongoing QA…
Added 3 days ago
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Security Analyst, GRC
West Fraser
Vancouver, BC
- Full-time
As a member of West Fraser’s Cyber Security team, you will play a critical role in ensuring that this information is secure while enabling technology and business partners to innovate,…
Added 3 days ago
Cloud Analyst
Canadian Natural
Calgary, AB
All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions
Added 3 days ago
Senior Associate, Finance & Strategy - Drive
DoorDash Canada
Toronto, ON
…merchants grow their businesses through differentiated logistics, technology, and customer engagement…
Added 3 days ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 3 days ago
NI
Billing and Operations Analyst
Netcrawler Inc
Ajax, ON
- Full-time
The Billing and Operations Analyst owns two functions that protect our margin and our reputation. Billing means winning customer disputes and making sure every dollar we pay carriers and…
Added 3 days ago
RA
Financial Analyst
Rack Attack
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Rack Attack is seeking an ambitious, commercially minded Financial Analyst to join our finance team. With 47 stores across Canada and the United States, multiple sales channels and a…
Added 3 days ago
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Manager, Application Resiliency
RBC
Vancouver, BC
- Full-time
…Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT), Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management…
Added 3 days ago
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Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
The role is working onsite 4 days per week
Added 3 days ago
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Research Analyst
JLL
Calgary, AB
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 3 days ago
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IT Functional Analyst
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
…fast, accurate, and reliable service powered by cutting-edge…
Added 3 days ago
Advertising Inventory and Pricing Analyst
Bell
Montreal, QC
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Added 3 days ago
NA
HR Data and Process Analyst, People Services Delivery
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Are you an HR Operations Analyst who enjoys turning HR data, systems, and processes into seamless employee experiences?
Added 3 days ago
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Technical Support Analyst, Tier 1
Docebo
Remote, Canada
- $40,900 to $54,500 CAD / year
- Full-time
- Remote
As a Technical Support Analyst at Docebo, you will be the frontline champion and trusted platform expert empowering global organizations to unlock the full potential of AI-powered learning.…
Added 3 days ago
HO
Analyst, Open Source Intelligence (OSINT)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
This position requires on-site presence five (5) days per week
Added 3 days ago
SG
Summer intern, Financial Risk Analytics Product
S&P Global
Toronto, ON
- Full-time
…understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers…
Added 3 days ago
UR
Associate IT Business Analyst
United Rentals
Calgary, AB
- Full-time
United Rentals is looking for an Associate IT Business Analyst for the WEDGE team. WEDGE is a browser-based IoT system used to monitor, alert, and control environmental conditions on…

Intelcom

IT Functional Analyst

Montreal, QC, Canada
Service Centre (Montreal) Lab, Canada

Full-time

Apply on intelcomgroup.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

What you'll do

Understand the business

Work with Finance, Operations, HR and other teams to understand their needs, get to the root of the problem and define what success looks like.
Map current processes and spot opportunities to simplify, automate or improve them.
Turn needs into clear requirements, process flows, user stories and acceptance criteria.

Explore and build

Explore new tools and features, test them against real use cases and recommend what's worth pursuing.
Build prototypes and proofs of concept quickly to show value and gather feedback before scaling.
Build, configure and deliver solutions hands-on, from low-code apps and automated workflows to Copilot agents and data queries.
Query and analyze data with SQL or notebooks to understand issues, validate solutions and support decisions.

Connect the dots

Understand how systems, integrations and data flows fit together across the organization, including ERP, HRIS, data platforms and partner integrations.
Work with development, data, security, architecture and AI & Data teams when a need goes beyond the role's scope.
Apply sound practices around data confidentiality, access and security in everything you build.

Deliver and drive adoption

Plan and run functional testing, support integration and user acceptance testing, and follow issues through to resolution.
Help users adopt new solutions through demos, training, documentation and hands-on support.
Monitor solutions after go-live, collect feedback and keep improving them.
Share what you learn and bring new ideas and recommendations to the team.

What you bring

A degree in Computer Science, Information Systems, Business Administration, Engineering or a related field, or an equivalent combination of education and practical experience.
Experience in functional analysis, business analysis, system implementation or process improvement.
Curiosity and initiative, with concrete examples of learning a new technology, building something to solve a problem, or proposing and delivering an improvement.
Ability to learn new systems quickly and move comfortably between business processes, data and technology.
A structured, analytical mindset. You ask the right questions, troubleshoot unfamiliar issues and know when to bring in others.
Ownership. You manage your priorities and follow through from idea to adoption.
Clear communication. You can explain technical solutions simply and support users through change.
Sound judgment when handling sensitive data and system access.
Fluency in French and English.

Assets

Microsoft and low-code

Power Platform (Power Apps, Power Automate)
Microsoft Copilot / Copilot Studio
Microsoft 365 and SharePoint

Data

SQL (querying, joins, data validation)
Python, including notebooks such as Microsoft Fabric or Jupyter, for data analysis, transformation or automation
Microsoft Fabric, Dataverse or Snowflake
Power BI or other reporting tools

Integration and business systems

EDI (e.g. X12 or EDIFACT, mapping, trading partner onboarding), valuable for an upcoming EDI project
APIs and system integrations (REST, JSON, file-based exchanges)
ERP or HRIS (e.g. Business Central, Workday)

Ways of working

Agile delivery, Jira / Confluence
Process mapping (e.g. BPMN)
Microsoft certifications (Power Platform, Fabric, Microsoft 365)

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply on intelcomgroup.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The IT Functional Analyst will collaborate with cross-functional teams to define business requirements, map processes, and implement technical solutions. They are responsible for building prototypes, managing system integrations, and supporting users through training and documentation.

Requirements

Candidates must hold a degree in Computer Science, Information Systems, Business Administration, or Engineering, along with practical experience in functional or business analysis. Strong analytical skills, technical proficiency in data and automation tools, and the ability to communicate effectively in both English and French are required.

Skills

Functional analysis
Business analysis
Process mapping
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data analysis
System implementation
Agile delivery
Jira
Confluence
API integration
ERP
HRIS

Benefits

On-site gym
Personal trainer
Employer-provided lunch
Comprehensive group insurance
Group RRSP plan
Care & Well-being activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Logistics
Business Analysis
Process Improvement
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data Analysis
ERP
HRIS
Agile
Jira
Confluence
BPMN
API
EDI
Microsoft Fabric
Snowflake
Python
System Integration
User Acceptance Testing
Automation
Data Modeling
Requirements Gathering
Change Management
Microsoft 365
SharePoint
Business Central

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Work requirements

Jobs in Canada