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Added 12 hours ago
RD
Application Security Analyst
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This Information Security Analyst position plays a vital role in protecting corporate information assets by providing technical oversight and supporting security policies and procedures. As…
Added 12 hours ago
MF
Business Systems Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Business Systems Analyst, Technology Risk is part of the First Line of Defence and supports effective delivery and continuous improvement of technology risk processes, systems, data,…
Added 12 hours ago
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BUSINESS ANALYST (6 month contract)
The Home Depot
Canada
- Full-time
The Business Analyst is responsible for information gathering and documentation for website, mobile app and retail channel enhancements and maintenance. One of the key contacts for the Home…
Added 12 hours ago
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
Air Canada is looking for an experienced and dynamic technical Analyst focused on providing support to IT solutioning Air Canada’s Product distribution applications. This role requires…
Added 12 hours ago
WC
Inventory Analyst
White Cap
Vaughan, ON
- Full-time
Added 12 hours ago
UO
Business Solutions Analyst (Shopify)
University of Alberta
Edmonton, AB
- Full-time
The Business Solutions Analyst (BSA) for Shopify supports and enhances the University of Alberta’s enterprise e-commerce ecosystem, which generates over $8 million annually. Reporting to…
Added 12 hours ago
SF
Loss Prevention Analyst
Soul Foods Group
BC · British Columbia, Canada
- $68,000 to $75,000 CAD / year
- Full-time
The Loss Prevention Analyst plays a critical role in protecting company assets, supporting operational integrity, and ensuring a strong financial control environment across all Canadian…
Added 12 hours ago
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Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
We are looking for a Senior Business Systems Analyst who can bridge business needs and technology solutions while bringing strong systems-analysis capability, technical curiosity, and…
Added 12 hours ago
M
Information Protection Senior Analyst
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Information Protection Senior Analyst to help safeguard enterprise data assets across Microsoft 365 and cloud environments. This role will lead the design,…
Added 12 hours ago
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Policy Analyst/Writer
NNAPF
Canada
- Full-time
Are you an experienced Policy Analyst and Writer who is looking to build on your strong track record of policy research, analysis and advocacy, and for an opportunity to make a real…
Added 12 hours ago
A
Real Estate Development - Senior Analyst/Analyst, Lease Management
Aritzia
Vancouver, BC
- Full-time
…operation of our world-class real estate portfolio. As the Senior Analyst/Analyst, Lease Management, you will support the accurate administration of lease obligations, maintenance of lease…
Added 12 hours ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
The Senior Business Analyst is responsible for investigating and analyzing customer and marketing data to diagnose and resolve operational or data issues. This role ensures data integrity…
Added 12 hours ago
CM
Junior Analyst, Clean Fuel Regulations & Data (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
You'll be joining a company in rapid growth mode. That means cross-functional collaboration, curiosity, ownership and care are just as important as technical skill. We value transparency, a…
Added 13 hours ago
Enrolment Information Analyst
NorQuest College
Edmonton, AB
The Enrolment Information Analyst applies enrolment subject-matter expertise to strengthen the reliability, consistency, and use of institutional enrolment data. Reporting to the Manager of…
Added 13 hours ago
DS
BA Treasury
Damco Solutions
Mississauga, ON
- Full-time
· Subject Matter Expertise on Market Treasury business with technical and functional expertise in a Markets and Financial environment
Added 13 hours ago
TC
Senior Quality Assurance Analyst
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior QA Analyst to play a key role in ensuring quality across a net-new application currently progressing through its first releases, while also supporting ongoing QA…
Added 13 hours ago
S
Accounts Receivable - Fixed Term Contract (12 Months)
SECURE
Calgary, AB
- Temporary
The Accounts Receivable Analyst plays an important role in supporting SECURE’s financial operations by managing customer accounts and driving timely, effective collection activities. This…
Added 13 hours ago
Senior Associate, Finance & Strategy - Drive
DoorDash Canada
Toronto, ON
You think like an operator, not just an analyst - you understand the business behind the numbers and proactively identify opportunities to improve performance.
Added 13 hours ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 13 hours ago
LI
Quality Assurance Specialist
LanceSoft, Inc.
Toronto, ON
- Contract
Position: QA Test Analyst - Quality Assurance Specialist
Added 13 hours ago
LF
Business Systems Analyst
Lane Four
Toronto, ON
- Contract
The Business Systems Analyst (BSA) is responsible for bridging the gap between client business needs and technical solution delivery within the Salesforce ecosystem. Operating within a…
Added 13 hours ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
The Senior Business Analyst, Direct Investing, is responsible for leading the analysis, documentation, and management of business requirements for initiatives that directly impact TD’s…
Added 14 hours ago
I
IT Functional Analyst
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Plan and run functional testing, support integration and user acceptance testing, and follow issues through to resolution.
Added 14 hours ago
NA
HR Data and Process Analyst, People Services Delivery
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
We are seeking a highly skilled HR Data & Process Analyst to serve as the functional subject matter expert for Workday HCM, HR processes, and related HR systems.
Added 14 hours ago
M
Sr Sales Analyst - Walmart
Mattel
Mississauga, ON
- Full-time
The Sr. Sales Analyst owns the end-to-end customer order process, from order receipt through fulfillment and delivery, with a focus on achieving “The Perfect Order.” This role proactively…

Intelcom

IT Functional Analyst

Montreal, QC, Canada
Service Centre (Montreal) Lab, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

What you'll do

Understand the business

Work with Finance, Operations, HR and other teams to understand their needs, get to the root of the problem and define what success looks like.
Map current processes and spot opportunities to simplify, automate or improve them.
Turn needs into clear requirements, process flows, user stories and acceptance criteria.

Explore and build

Explore new tools and features, test them against real use cases and recommend what's worth pursuing.
Build prototypes and proofs of concept quickly to show value and gather feedback before scaling.
Build, configure and deliver solutions hands-on, from low-code apps and automated workflows to Copilot agents and data queries.
Query and analyze data with SQL or notebooks to understand issues, validate solutions and support decisions.

Connect the dots

Understand how systems, integrations and data flows fit together across the organization, including ERP, HRIS, data platforms and partner integrations.
Work with development, data, security, architecture and AI & Data teams when a need goes beyond the role's scope.
Apply sound practices around data confidentiality, access and security in everything you build.

Deliver and drive adoption

Plan and run functional testing, support integration and user acceptance testing, and follow issues through to resolution.
Help users adopt new solutions through demos, training, documentation and hands-on support.
Monitor solutions after go-live, collect feedback and keep improving them.
Share what you learn and bring new ideas and recommendations to the team.

What you bring

A degree in Computer Science, Information Systems, Business Administration, Engineering or a related field, or an equivalent combination of education and practical experience.
Experience in functional analysis, business analysis, system implementation or process improvement.
Curiosity and initiative, with concrete examples of learning a new technology, building something to solve a problem, or proposing and delivering an improvement.
Ability to learn new systems quickly and move comfortably between business processes, data and technology.
A structured, analytical mindset. You ask the right questions, troubleshoot unfamiliar issues and know when to bring in others.
Ownership. You manage your priorities and follow through from idea to adoption.
Clear communication. You can explain technical solutions simply and support users through change.
Sound judgment when handling sensitive data and system access.
Fluency in French and English.

Assets

Microsoft and low-code

Power Platform (Power Apps, Power Automate)
Microsoft Copilot / Copilot Studio
Microsoft 365 and SharePoint

Data

SQL (querying, joins, data validation)
Python, including notebooks such as Microsoft Fabric or Jupyter, for data analysis, transformation or automation
Microsoft Fabric, Dataverse or Snowflake
Power BI or other reporting tools

Integration and business systems

EDI (e.g. X12 or EDIFACT, mapping, trading partner onboarding), valuable for an upcoming EDI project
APIs and system integrations (REST, JSON, file-based exchanges)
ERP or HRIS (e.g. Business Central, Workday)

Ways of working

Agile delivery, Jira / Confluence
Process mapping (e.g. BPMN)
Microsoft certifications (Power Platform, Fabric, Microsoft 365)

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The IT Functional Analyst will collaborate with cross-functional teams to define business requirements, map processes, and implement technical solutions. They are responsible for building prototypes, managing system integrations, and supporting users through training and documentation.

Requirements

Candidates must hold a degree in Computer Science, Information Systems, Business Administration, or Engineering, along with practical experience in functional or business analysis. Strong analytical skills, technical proficiency in data and automation tools, and the ability to communicate effectively in both English and French are required.

Skills

Functional analysis
Business analysis
Process mapping
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data analysis
System implementation
Agile delivery
Jira
Confluence
API integration
ERP
HRIS

Benefits

On-site gym
Personal trainer
Employer-provided lunch
Comprehensive group insurance
Group RRSP plan
Care & Well-being activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Logistics
Business Analysis
Process Improvement
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data Analysis
ERP
HRIS
Agile
Jira
Confluence
BPMN
API
EDI
Microsoft Fabric
Snowflake
Python
System Integration
User Acceptance Testing
Automation
Data Modeling
Requirements Gathering
Change Management
Microsoft 365
SharePoint
Business Central

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