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Added 3 days ago
LF
Business Systems Analyst
Lane Four
Toronto, ON
- Contract
Evaluate multiple solution approaches, considering scalability, maintainability, and platform best practices
Added 3 days ago
GT
Data Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $44 to $53 CAD / hour
- Contract
The Data Analyst III will design and deliver end-to-end analytics solutions combining data science, advanced analytics, and business intelligence. This role applies statistical analysis,…
Added 3 days ago
ZH
Applied AI Research Scientist
Zepp Health
Vancouver, BC
- Full-time
Powered by its proprietary Zepp Digital Health Management Platform, which includes the Zepp OS, AI chips, biometric sensors, and data algorithms, it delivers cloud-based 24/7 actionable…
Added 3 days ago
S
Director, Commercial Leasing
SHAPE
Vancouver, BC
- Full-time
Through our fully integrated platform, SHAPE specializes in complete neighbourhoods with a top-calibre mix of shops, restaurants, residences, entertainment and a complete range of daily…
Added 3 days ago
O
Conseiller(ère) en gouvernance
Onepoint
Montreal, QC · Quebec, QC
- Full-time
…(principalement l'environnement Microsoft : Azure, Microsoft 365, Power Platform), des outils de visualisation (Power BI), des bases de données, des API, du MLOps et des pratiques DevSecOps…
Added 3 days ago
W
Conseiller(ère) en gouvernance
Wepoint
Montreal, QC · Quebec, QC
- Full-time
…(principalement l'environnement Microsoft : Azure, Microsoft 365, Power Platform), des outils de visualisation (Power BI), des bases de données, des API, du MLOps et des pratiques DevSecOps…
Added 3 days ago
F
Client Solution Internship - Toronto, Summer 2027
FactSet
Toronto, ON
- Full-time
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics,…
Added 3 days ago
R
Application Support – Global Equities
RBC
Toronto, ON
- Full-time
Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events.
Added 3 days ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
…initiatives that directly impact TD’s Direct Investing Easy Trade platform and related…
Added 3 days ago
T
AVP, Legal - Technology Enablement, Data Analytics and Reporting
TD
Toronto, ON
- Full-time
The AVP, Legal - Technology Enablement, Data Analytics and Reporting is accountable for establishing and leading an integrated Legal Technology, Data Analytics & Reporting capability to…
Added 3 days ago
T
Senior Risk Manager, Corporate Segment ORM (5578)
TD
Toronto, ON
- Full-time
Ability to leverage analytics, automation, AI-enabled tools, and process improvement techniques to improve efficiency and strengthen control effectiveness.
Added 3 days ago
Senior Media Planner
WPP Media
Toronto, ON
…partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational…
Added 3 days ago
C
Sr. Data Test Coordinator, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
Analytical Thinking, Automation Frameworks, Databricks Platform, Databricks SQL, GitHub, GitHub Actions, GitHub Copilot, Group Problem Solving, GUI Automation, Information Technology (IT),…
Added 3 days ago
F
Senior Full Stack Engineer
Foresight
Montreal, QC
- $180,000 to $230,000 CAD / year
- Full-time
We're looking for a Senior Full Stack Engineer to help build the core platform and product of Foresight.
Added 3 days ago
GW
Social Media Coordinator
Gowling WLG
Toronto, ON
- Full-time
…advocacy program by updating relevant content, assisting with platform coordination, and providing ongoing participant support and…
Added 3 days ago
GW
Social Media Coordinator
Gowling WLG
Waterloo, ON
- Full-time
…advocacy program by updating relevant content, assisting with platform coordination, and providing ongoing participant support and…
Added 3 days ago
GW
Social Media Coordinator
Gowling WLG
Ottawa, ON
- Full-time
…advocacy program by updating relevant content, assisting with platform coordination, and providing ongoing participant support and…
Added 3 days ago
GW
Social Media Coordinator
Gowling WLG
Hamilton, ON
- Full-time
…advocacy program by updating relevant content, assisting with platform coordination, and providing ongoing participant support and…
Added 3 days ago
J
Research Analyst
JLL
Calgary, AB
- Full-time
…team and contribute to the success of JLL's National Research platform. You will track, collect, and analyze real estate market intelligence across the Calgary office sector and the…
Added 3 days ago
I
IT Functional Analyst
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Microsoft certifications (Power Platform, Fabric, Microsoft 365)
Added 3 days ago
HD
Director of Ecommerce Growth
Hadley Designs
Remote, Canada
- $100,000 to $200,000 CAD / year
- Remote
…specialists across creative, paid media, ecommerce, affiliates, and analytics around shared priorities. Own execution plans, remove bottlenecks, and ensure growth initiatives deliver…
Added 3 days ago
HD
Head of Ecommerce Growth
Hadley Designs
Remote, Canada
- $100,000 to $200,000 CAD / year
- Remote
…specialists across creative, paid media, ecommerce, affiliates, and analytics around shared priorities. Own execution plans, remove bottlenecks, and ensure growth initiatives deliver…
Added 3 days ago
GM
Staff Systems Engineering - CoSim Architecture and Virtual Integration
General Motors
Markham, ON
- Full-time
…building, scaling, operating, and continuously improving the CoSim platform. The role is intentionally domain agnostic: the architect will partner with domain specialists and enable…
Added 3 days ago
F
Advanced Process Support (APS) Engineer, PCV
FLSmidth
Calgary, AB · Vancouver, BC · Orillia, ON · Timmins, ON · Montreal, QC
- Full-time
Digital aptitude. Comfort working with process data, instrumentation, and digital monitoring platforms; experience with online analytics or process control systems is a plus.
Added 3 days ago
SA
Machine Learning Research Intern (Reinforcement/Imitation Learning)
Sanctuary AI
Vancouver, BC
- Internship
…design, architecture, and implementation of the simulation platform and machine learning systems that power our general-purpose…

Intelcom

IT Functional Analyst

Montreal, QC, Canada
Service Centre (Montreal) Lab, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

What you'll do

Understand the business

Work with Finance, Operations, HR and other teams to understand their needs, get to the root of the problem and define what success looks like.
Map current processes and spot opportunities to simplify, automate or improve them.
Turn needs into clear requirements, process flows, user stories and acceptance criteria.

Explore and build

Explore new tools and features, test them against real use cases and recommend what's worth pursuing.
Build prototypes and proofs of concept quickly to show value and gather feedback before scaling.
Build, configure and deliver solutions hands-on, from low-code apps and automated workflows to Copilot agents and data queries.
Query and analyze data with SQL or notebooks to understand issues, validate solutions and support decisions.

Connect the dots

Understand how systems, integrations and data flows fit together across the organization, including ERP, HRIS, data platforms and partner integrations.
Work with development, data, security, architecture and AI & Data teams when a need goes beyond the role's scope.
Apply sound practices around data confidentiality, access and security in everything you build.

Deliver and drive adoption

Plan and run functional testing, support integration and user acceptance testing, and follow issues through to resolution.
Help users adopt new solutions through demos, training, documentation and hands-on support.
Monitor solutions after go-live, collect feedback and keep improving them.
Share what you learn and bring new ideas and recommendations to the team.

What you bring

A degree in Computer Science, Information Systems, Business Administration, Engineering or a related field, or an equivalent combination of education and practical experience.
Experience in functional analysis, business analysis, system implementation or process improvement.
Curiosity and initiative, with concrete examples of learning a new technology, building something to solve a problem, or proposing and delivering an improvement.
Ability to learn new systems quickly and move comfortably between business processes, data and technology.
A structured, analytical mindset. You ask the right questions, troubleshoot unfamiliar issues and know when to bring in others.
Ownership. You manage your priorities and follow through from idea to adoption.
Clear communication. You can explain technical solutions simply and support users through change.
Sound judgment when handling sensitive data and system access.
Fluency in French and English.

Assets

Microsoft and low-code

Power Platform (Power Apps, Power Automate)
Microsoft Copilot / Copilot Studio
Microsoft 365 and SharePoint

Data

SQL (querying, joins, data validation)
Python, including notebooks such as Microsoft Fabric or Jupyter, for data analysis, transformation or automation
Microsoft Fabric, Dataverse or Snowflake
Power BI or other reporting tools

Integration and business systems

EDI (e.g. X12 or EDIFACT, mapping, trading partner onboarding), valuable for an upcoming EDI project
APIs and system integrations (REST, JSON, file-based exchanges)
ERP or HRIS (e.g. Business Central, Workday)

Ways of working

Agile delivery, Jira / Confluence
Process mapping (e.g. BPMN)
Microsoft certifications (Power Platform, Fabric, Microsoft 365)

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The IT Functional Analyst will collaborate with cross-functional teams to define business requirements, map processes, and implement technical solutions. They are responsible for building prototypes, managing system integrations, and supporting users through training and documentation.

Requirements

Candidates must hold a degree in Computer Science, Information Systems, Business Administration, or Engineering, along with practical experience in functional or business analysis. Strong analytical skills, technical proficiency in data and automation tools, and the ability to communicate effectively in both English and French are required.

Skills

Functional analysis
Business analysis
Process mapping
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data analysis
System implementation
Agile delivery
Jira
Confluence
API integration
ERP
HRIS

Benefits

On-site gym
Personal trainer
Employer-provided lunch
Comprehensive group insurance
Group RRSP plan
Care & Well-being activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Logistics
Business Analysis
Process Improvement
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data Analysis
ERP
HRIS
Agile
Jira
Confluence
BPMN
API
EDI
Microsoft Fabric
Snowflake
Python
System Integration
User Acceptance Testing
Automation
Data Modeling
Requirements Gathering
Change Management
Microsoft 365
SharePoint
Business Central

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