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Added 1 min ago
SB
Sales Analyst
Sleeman Breweries Ltd.
Calgary, AB
- Full-time
The Sales Analyst supports the Sales team by delivering timely, data-driven insights that inform strategic decision-making. This role plays a critical part in analyzing performance,…
Added 1 min ago
WC
Inventory Analyst
White Cap
Vaughan, ON
- Full-time
Monitors exception reports and daily analytics for aged inventory business metrics. Reviews and reports time sensitive exposure to the field in order to move product prior to expiration.
Added 1 min ago
MS
Senior Analyst, Real Estate Investments
Make Space
New Westminster, BC
- Full-time
The Senior Analyst, Real Estate Investments sits in our Business Intelligence team and owns the models that drive our biggest decisions: which funds we launch, which facilities we buy,…
Added 1 min ago
UO
Business Solutions Analyst (Shopify)
University of Alberta
Edmonton, AB
- Full-time
The Business Solutions Analyst (BSA) for Shopify supports and enhances the University of Alberta’s enterprise e-commerce ecosystem, which generates over $8 million annually. Reporting to…
Added 1 min ago
SF
Loss Prevention Analyst
Soul Foods Group
BC · British Columbia, Canada
- $68,000 to $75,000 CAD / year
- Full-time
The Loss Prevention Analyst plays a critical role in protecting company assets, supporting operational integrity, and ensuring a strong financial control environment across all Canadian…
Added 16 mins ago
M
Information Protection Senior Analyst
McKesson
Mississauga, ON
- Full-time
Develop automation, analytics, dashboards, and reporting to enhance operational efficiency and security visibility.
Added 16 mins ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
The Executive Assistant provides high-level administrative, analytical, financial and operational support to the Director, Fire and Emergency Services. This position supports strategic…
Added 16 mins ago
B
Client Transformation Analyst (Hybrid)
Broadridge
Toronto, ON
- Full-time
As a member of the Client Transformation Team, the Client Transformation Analyst engages on strategic business solutions opportunities and Canadian financial services clients. This role…
Added 17 mins ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
The Senior Business Analyst is responsible for investigating and analyzing customer and marketing data to diagnose and resolve operational or data issues. This role ensures data integrity…
Added 17 mins ago
CM
Junior Analyst, Clean Fuel Regulations & Data (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
We are looking for a motivated, detail-oriented Junior Analyst to join our team, focusing on Canada's Clean Fuel Regulations (CFR), data analytics, and our proprietary project optimization…
Added 31 mins ago
Enrolment Information Analyst
NorQuest College
Edmonton, AB
The Enrolment Information Analyst applies enrolment subject-matter expertise to strengthen the reliability, consistency, and use of institutional enrolment data. Reporting to the Manager of…
Added 32 mins ago
IP
Application Support Specialist
Iconic Power Systems Inc.
Calgary, AB
- Full-time
The Junior ERP Application Support Analyst supports the organization’s Sage Intacct environment by troubleshooting application issues, maintaining system configuration and financial…
Added 32 mins ago
ZI
Senior Financial Analyst
ZenaTech Inc.
Toronto, ON
- Full-time
Working at the intersection of Finance and Operations, the Senior Analyst develops and maintains standardized job costing methodologies, reconciles operational and financial results, and…
Added 46 mins ago
Bilingual Senior Analyst, Operational Policies and Programs
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
Join the Analytics & Strategic Insights team, in the Senior Analyst, Operational Policies and Programs position. In this role, you will turn data, research and business information into…
Added 46 mins ago
S
Preventative Maintenance Junior Analyst
SECURE
Calgary, AB
- Other
As the Preventative Maintenance Junior Analyst, you will support the administration, maintenance, and continuous improvement of SECURE’s Preventative Maintenance Program and FIIX platform.…
Added 1 hour ago
Performance Analyst
Canadian Natural
Calgary, AB
Make your mark while you grow your career! The Performance Analyst will ensure the accuracy and completeness of monthly accounting, forecasting and annual budgeting for the operating and…
Added 1 hour ago
Senior Associate, Finance & Strategy - Drive
DoorDash Canada
Toronto, ON
In this role, you'll partner cross-functionally with Strategy & Operations, Sales, and other Finance teams to support financial planning, evaluate growth opportunities, and improve the…
Added 1 hour ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 1 hour ago
FI
Collateral Analyst
FP Inc.
Toronto, ON
- $30 to $47 CAD / hour
- Contract
Issuing and responding to OTC collateral margin calls is the main job,
Added 1 hour ago
LI
Quality Assurance Specialist
LanceSoft, Inc.
Toronto, ON
- Contract
The Automated Fare Collection System (AFCS), which has established a single Farecard and Open Payment smartcard technology allowing cardholders to access transit services throughout the…
Added 1 hour ago
NI
Billing and Operations Analyst
Netcrawler Inc
Ajax, ON
- Full-time
The Billing and Operations Analyst owns two functions that protect our margin and our reputation. Billing means winning customer disputes and making sure every dollar we pay carriers and…
Added 1 hour ago
GT
Data Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $44 to $53 CAD / hour
- Contract
The Data Analyst III will design and deliver end-to-end analytics solutions combining data science, advanced analytics, and business intelligence. This role applies statistical analysis,…
Added 1 hour ago
RA
Financial Analyst
Rack Attack
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Rack Attack is seeking an ambitious, commercially minded Financial Analyst to join our finance team. With 47 stores across Canada and the United States, multiple sales channels and a…
Added 1 hour ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
The Senior Business Analyst, Direct Investing, is responsible for leading the analysis, documentation, and management of business requirements for initiatives that directly impact TD’s…
Added 1 hour ago
NA
FINANCIAL MANAGEMENT ANALYST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will apply accounting, internal control, and financial reporting principles to ensure the accuracy, reliability, and integrity of organizational financial information, particularly in…

Intelcom

IT Functional Analyst

Montreal, QC, Canada
Service Centre (Montreal) Lab, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

What you'll do

Understand the business

Work with Finance, Operations, HR and other teams to understand their needs, get to the root of the problem and define what success looks like.
Map current processes and spot opportunities to simplify, automate or improve them.
Turn needs into clear requirements, process flows, user stories and acceptance criteria.

Explore and build

Explore new tools and features, test them against real use cases and recommend what's worth pursuing.
Build prototypes and proofs of concept quickly to show value and gather feedback before scaling.
Build, configure and deliver solutions hands-on, from low-code apps and automated workflows to Copilot agents and data queries.
Query and analyze data with SQL or notebooks to understand issues, validate solutions and support decisions.

Connect the dots

Understand how systems, integrations and data flows fit together across the organization, including ERP, HRIS, data platforms and partner integrations.
Work with development, data, security, architecture and AI & Data teams when a need goes beyond the role's scope.
Apply sound practices around data confidentiality, access and security in everything you build.

Deliver and drive adoption

Plan and run functional testing, support integration and user acceptance testing, and follow issues through to resolution.
Help users adopt new solutions through demos, training, documentation and hands-on support.
Monitor solutions after go-live, collect feedback and keep improving them.
Share what you learn and bring new ideas and recommendations to the team.

What you bring

A degree in Computer Science, Information Systems, Business Administration, Engineering or a related field, or an equivalent combination of education and practical experience.
Experience in functional analysis, business analysis, system implementation or process improvement.
Curiosity and initiative, with concrete examples of learning a new technology, building something to solve a problem, or proposing and delivering an improvement.
Ability to learn new systems quickly and move comfortably between business processes, data and technology.
A structured, analytical mindset. You ask the right questions, troubleshoot unfamiliar issues and know when to bring in others.
Ownership. You manage your priorities and follow through from idea to adoption.
Clear communication. You can explain technical solutions simply and support users through change.
Sound judgment when handling sensitive data and system access.
Fluency in French and English.

Assets

Microsoft and low-code

Power Platform (Power Apps, Power Automate)
Microsoft Copilot / Copilot Studio
Microsoft 365 and SharePoint

Data

SQL (querying, joins, data validation)
Python, including notebooks such as Microsoft Fabric or Jupyter, for data analysis, transformation or automation
Microsoft Fabric, Dataverse or Snowflake
Power BI or other reporting tools

Integration and business systems

EDI (e.g. X12 or EDIFACT, mapping, trading partner onboarding), valuable for an upcoming EDI project
APIs and system integrations (REST, JSON, file-based exchanges)
ERP or HRIS (e.g. Business Central, Workday)

Ways of working

Agile delivery, Jira / Confluence
Process mapping (e.g. BPMN)
Microsoft certifications (Power Platform, Fabric, Microsoft 365)

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The IT Functional Analyst will collaborate with cross-functional teams to define business requirements, map processes, and implement technical solutions. They are responsible for building prototypes, managing system integrations, and supporting users through training and documentation.

Requirements

Candidates must hold a degree in Computer Science, Information Systems, Business Administration, or Engineering, along with practical experience in functional or business analysis. Strong analytical skills, technical proficiency in data and automation tools, and the ability to communicate effectively in both English and French are required.

Skills

Functional analysis
Business analysis
Process mapping
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data analysis
System implementation
Agile delivery
Jira
Confluence
API integration
ERP
HRIS

Benefits

On-site gym
Personal trainer
Employer-provided lunch
Comprehensive group insurance
Group RRSP plan
Care & Well-being activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Functional Analyst
Logistics
Business Analysis
Process Improvement
SQL
Power Platform
Power Apps
Power Automate
Microsoft Copilot
Data Analysis
ERP
HRIS
Agile
Jira
Confluence
BPMN
API
EDI
Microsoft Fabric
Snowflake
Python
System Integration
User Acceptance Testing
Automation
Data Modeling
Requirements Gathering
Change Management
Microsoft 365
SharePoint
Business Central

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