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Added 25 mins ago
A
Retail Store Sales Associate I - Oshawa, 2035, Ontario, Canada
adidas
Oshawa, ON
- Part-time
Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
Added 25 mins ago
A&
Team Lead
Allgood & Tehrani Licensed Behavior Analysts, PLLC
ON · Regional Municipality of York, ON
- Full-time
…the Professions. The Team Lead maintains a weekly caseload of service hours as dictated by their clinical caseload and directed by the Clinical…
Added 26 mins ago
Communications Clerk (Bilingual) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…performing duties on a rotating basis at the Telephone Inquiry Desk and the Back Office to include: answering and transferring all incoming calls; directing inquiries; using the Public…
Added 26 mins ago
BC
Bilingual Call Centre Agent
Brink's Canada
Toronto, ON
- Full-time
A passion for delivering exceptional customer service
Added 26 mins ago
UH
Town of Coaldale - Recreation Centre Cashier/Attendant
UpSourced HR
Coaldale, AB
- Full-time
Community Recreation Centre by providing front desk customer service, processing transactions, preparing
Added 40 mins ago
SM
hotel front desk manager
Siesta Motel
Olds, AB
- Full-time
Added 40 mins ago
UH
Town of Coaldale - Recreation Operator
UpSourced HR
Coaldale, AB
- Full-time
Community Recreation Centre by providing front desk customer service, processing transactions, preparing
Added 41 mins ago
MN
IT Support Technician
Modern Niagara
AB · Calgary, AB
- Full-time
Experience in a technical helpdesk, service desk, desktop support, or similar IT support position.
Added 55 mins ago
AW
IT Coordinator
Amaranth Whole Foods Market
Calgary, AB
- Full-time
Respond to help desk requests and ensure timely resolution of technical problems.
Added 55 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…
Added 55 mins ago
1
Admin Senior - Inglewood Family Dental
123Dentist
Red Deer, AB
- Full-time
…efficiency, and foster seamless collaboration between the front desk and clinical team. If you're a team-oriented leader with a passion for excellence in dental administration, we’d love to…
Added 55 mins ago
FR
Assistant Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
Added 55 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 56 mins ago
TH
Unit Coordination Assistant -(Temporary Full Time) MH Cardiac Short Stay
Trillium Health Partners
ON · ON, Canada
- Full-time
Initiate service task requests in EPIC (e.g. Blood work specimen delivery, stretcher requests)
Added 56 mins ago
Front Store - Consultant Home Health Care
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Provide customers with friendly and professional service by processing their service requests, payments, and transactions in an efficient manner. Ensure accurate cash-handling procedures at…
Added 1 hour ago
Systems Administrator - Specialist
Calgary Co-op
Calgary, AB
Minimum 6 years of experience in IT operations, service desk, or enterprise-wide user infrastructure support.
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…
Added 1 hour ago
I
Operations Coordinator
Intelcom
New Richmond, QC
- Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 1 hour ago
M
Infrastructure Architect
MethodHub
Toronto, ON
- Contract
…trusted technical authority, mentoring infrastructure engineers, service desk analysts, and operations team members while championing sound engineering standards, security, and…
Added 1 hour ago
SS
Branch Supervisor
Summit Search Group
Concord, ON
- $65,000 to $77,000 CAD / year
- Full-time
Proven experience in inside sales, order desk or customer service, ideally within an industrial, manufacturing or distribution environment.
Added 1 hour ago
PH
Unit Clerk, Oncology Clinic - BC Cancer - Surrey
Provincial Health Services Authority
Surrey, BC
- Full-time
Added 1 hour ago
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Medical Laboratory Assistant - Vancouver Casual
Sanya’k̓ula
Vancouver, BC
- Part-time
Added 1 hour ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Added 1 hour ago
S
Front Store - Clerk Front Store
Sobeys
Halifax, NS
- Full-time
Provide customers with friendly and professional service by processing their service requests, payments, and transactions in an efficient manner. Ensure accurate cash-handling procedures at…
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…

Intelcom

Operations Coordinator

New Richmond, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Assist in unloading trailers and verify freight against manifests

Scan, sort, and process packages, including defective items and returns

Conduct van audits and support sorting operations

Support and assist shipping, receiving, dispatching, and inventory management

Support and maintenance warehouse systems and ensure operational efficiency.

Process returns and complete required documentation in accordance with SOPs

Handle customer pickups and (front desk assistance to customer)

Resolve delivery issues by following SOPs and coordinating with relevant teams

Escalate special cases to management when needed

Print labels and prepare required documentation

Process broker returns and return-to-clients shipments

Prepare daily reports and maintain accurate records

Perform data entry tasks as needed.

Train and mentor new employees

Collaborate with Operations teams to uphold quality standards

Complete supervisor-assigned tasks as required

Maintain a clean, organized and hazard-free work environment

Comply with all Health & Safety protocols

Provide support for clients and IDCs

Respond to customer inquiries via phone and email

Process customer service email requests

Other duties as assigned

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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More about this job

Responsibilities

The Operations Coordinator is responsible for managing warehouse logistics, including sorting packages, verifying manifests, and maintaining inventory accuracy. They also provide customer support, process returns, and ensure a safe, organized work environment.

Requirements

The role requires the ability to perform physical warehouse tasks and handle administrative duties such as data entry and documentation. Candidates should be capable of mentoring new employees and collaborating with operations teams to uphold quality standards.

Skills

Logistics
Warehouse operations
Inventory management
Data entry
Customer service
Sorting
Shipping and receiving
Dispatching
Health and safety compliance
Mentoring
Reporting
Package processing

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Last-mile logistics
Warehouse
Inventory management
Shipping
Receiving
Dispatching
Data entry
Customer service
SOPs
Health and safety
Sorting
Manifests
Returns processing
Operations

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