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Added 16 mins ago
TS
Administrative Assistant/Kettle Coordinator
The Salvation Army in Canada
Parksville, BC
- Part-time
Reporting directly to the Administration Department at Mount Arrowsmith, the Administrative Assistant will handle front desk duties, provide administrative support and back-up support, and…
Added 16 mins ago
CA
Customer Service Representative (Part-Time)
Centurion Associates Inc
Waterloo, ON
- Part-time
…Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement…
Added 17 mins ago
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Credit Analyst
Boldr
Toronto, ON
- Full-time
…recognition under ASC 606. Working closely with Sales, Deal Desk, Collections, Revenue Accounting, and Legal, you will also recommend improvements to credit thresholds, procedures, and…
Added 32 mins ago
C
Analyst, Customer Operations
Clarity
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
If you are based in Vancouver, enjoy a dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous…
Added 46 mins ago
RT
SALES MANAGER
Regency Toyota Vancouver
Vancouver, BC
- Full-time
Work with Product Advisors to appraise vehicles, desk and close deals
Added 46 mins ago
GG
Property Administrator
Great Gulf
Toronto, ON
- Full-time
Assist with company initiatives administration, including Building Engines, seasonal events and desk drops, holiday décor, and similar programs
Added 46 mins ago
B
Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
Your own desk – no 'hot-desk'-style sign-up systems
Added 46 mins ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
Effectively uses Service Desk to meet customer service support needs
Added 46 mins ago
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Guest Service Agent | Part-time | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
The Westley Calgary Downtown has an existing vacancy for a part-time Guest Service Agent. The position is responsible for ensuring positive interactions with guests at every encounter,…
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Winkler, MB
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Winkler, MB
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Kingston, ON
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
WC
General Merchandise Associate
Walmart Canada
Portage la Prairie, MB
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Fort Erie, ON
- Contract
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
WC
General Merchandise Associate (PT)
Walmart Canada
AB · Edmonton, AB
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Camrose, AB
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
IG
Network Security Administrator
Insight Global
Vancouver, BC
- $75,000 to $95,000 CAD / year
- Full-time
Provide escalation support to the service desk and participate in occasional after-hours support activities.
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Toronto, ON
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
VC
Front Desk Administrative Assistant
Victoria Conservatory of Music
Victoria, BC
- Full-time
Email Subject Line: Application for Front Desk Administrative Assistant, VCM.
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…transfert des connaissances et à l’alignement sur les niveaux de service…
Added 1 hour ago
WC
(CAN) General Merchandise Associate (OVERNIGHT)
Walmart Canada
Halifax, NS
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…

Intelcom

Operations Coordinator

Rimouski, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Assist in unloading trailers and verify freight against manifests

Scan, sort, and process packages, including defective items and returns

Conduct van audits and support sorting operations

Support and assist shipping, receiving, dispatching, and inventory management

Support and maintenance warehouse systems and ensure operational efficiency.

Process returns and complete required documentation in accordance with SOPs

Handle customer pickups and (front desk assistance to customer)

Resolve delivery issues by following SOPs and coordinating with relevant teams

Escalate special cases to management when needed

Print labels and prepare required documentation

Process broker returns and return-to-clients shipments

Prepare daily reports and maintain accurate records

Perform data entry tasks as needed.

Train and mentor new employees

Collaborate with Operations teams to uphold quality standards

Complete supervisor-assigned tasks as required

Maintain a clean, organized and hazard-free work environment

Comply with all Health & Safety protocols

Provide support for clients and IDCs

Respond to customer inquiries via phone and email

Process customer service email requests

Other duties as assigned

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The Operations Coordinator is responsible for managing warehouse logistics, including sorting packages, verifying manifests, and maintaining inventory accuracy. They also provide customer support, process returns, and ensure the warehouse environment remains safe and organized.

Requirements

The role requires the ability to perform physical warehouse tasks and maintain operational documentation in accordance with standard operating procedures. Candidates should be capable of mentoring new employees and collaborating effectively with the operations team to uphold quality standards.

Skills

Logistics
Warehouse operations
Inventory management
Data entry
Customer service
Sorting
Shipping and receiving
Dispatching
Health and safety compliance
Mentoring
Documentation
Problem solving

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Inventory Management
Shipping
Receiving
Dispatching
Data Entry
Customer Service
Health & Safety
SOP
Manifests
Sorting
Operations
Mentoring
Reporting
Last-mile logistics

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