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Added 12 mins ago
Product Manager UX- AIOS
Zafin
Toronto, ON
As a Product Manager, UX for AIOS, you will define and drive product experiences that make complex AI workflows clear, usable, and valuable for customers in regulated financial services.
Added 12 mins ago
Licensed Practical Nurse, Long Term Care Brock Fahrni
Providence Healthcare
Vancouver, BC
Temporary
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 12 mins ago
Project Manager
North American Construction Group Inc.
Fort McMurray, AB
Full-time
North American Construction Group (NACG) is seeking an experienced Project Manager to oversee civil construction projects primarily in the Fort McMurray region, with potential opportunities…
Added 12 mins ago
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
Contract
Manage FAQs and material for CMS daily operations
Added 12 mins ago
Administrative Assistant II, Medical
University Health Network
Toronto, ON
Full-time
Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
Added 26 mins ago
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 26 mins ago
Branch Manager
HCR Personnel Solutions Inc
ON · Ontario, Canada
$72,000 to $80,000 CAD / year
Full-time
Reporting to the Executive Vice President or designate, the Branch Manager is responsible for the overall leadership, performance, and profitability of the St. Thomas branch. This role…
Added 26 mins ago
MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 26 mins ago
MANAGER-EN
La Vie En Rose
Kelowna, BC
Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 26 mins ago
Electrical Engineer / Project Manager
Edison Engineers
Toronto, ON · Greater Toronto and Hamilton Area, ON
Full-time
Edison Engineers is seeking an experienced Electrical Engineer / Project Manager to lead electrical consulting projects for existing residential and condominium buildings.
Added 26 mins ago
Production Manager
Mawg Design
Toronto, ON
Full-time
Installation OversightPlan and oversee on-site installations, including staffing, vendors, and equipment coordinationEnsure installs are executed safely, efficiently, and in alignment with…
Added 26 mins ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 26 mins ago
Fuels System Coordinator
Total Power Limited
Mississauga, ON
Contract
Innovation - our goal is to provide the best customer service in the industry. Work with the manager to establish policies, practices, and systems to achieve this strategic objective.
Added 26 mins ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Toronto, ON
Full-time
The Senior Finance Operations Analyst (Collections & Cash Management) will report directly to Assistant Controller II, North American Financial Operation in the U.S., and have a dotted…
Added 27 mins ago
Program Manager, Building Security Systems
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
The Program Manager is accountable for the performance of assignments including recommendations, scheduling, financial performance, and client’s satisfaction. Administers, coordinates,…
Added 27 mins ago
Regional Service Manager
BGE Indoor Air Quality Solutions Ltd.
Fort McMurray, AB · Ft. McMurray, AB
We're looking for an experienced and driven Regional Service Manager who thrives in a fast-paced and service-focused environment to join our team in Fort McMurray, AB. They will be…
Added 27 mins ago
Night Tennis Maintenance (Full Time)
Granite Club
Toronto, ON · North York, ON
Full-time
Completion of various other tasks assigned by Operations Manager, Groundskeeping manager, Leads, or Building Maintenance staff .
Added 27 mins ago
ACTING ASSISTANT MANAGER
Boutique La Vie En Rose
Red Deer, AB
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 27 mins ago
Facilities Manager
Canadian Opera Company
Toronto, ON
Full-time
The Facilities Management division is looking for a Facilities Manager to oversee the company’s real-estate portfolio. The portfolio consists of a live-performance venue, a construction…
Added 42 mins ago
Enterprise Account Executive RMC Solutions - North America
Giatec Scientific Inc.
Ottawa, ON
Full-time
We are looking for an Enterprise Account Executive to join our North America RMC Solutions team, reporting to the Manager, Alliance Partnerships and RMC Sales. The ideal candidate will have…
Added 42 mins ago
District Manager I, Operations Collections
Waste Management, Inc. (WM)
Mount Forest, ON
Full-time
Manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and…
Added 42 mins ago
Manager, Capital Planning
Circle K
Laval, QC
Full-time
The Manager provides portfolio insights, investment analysis, and clear recommendations to support senior leadership and the Investment Board. Working across functions such as Technology,…
Added 55 mins ago
Operations Manager
Astanor
BC · British Columbia, Canada
Full-time
The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event operations in an assigned market. This role drives the logistics behind every order and event,…
Added 55 mins ago
Child & Youth Care Manager (Curriculum & Quality Enhancement)
Lambert Nemec Group
Winnipeg, MB
Full-time
…licensed child care - in their search for a Child & Youth Care Manager (Curriculum & Quality Enhancement) to join their senior child care leadership…
Added 55 mins ago
North American Maintenance Facility - Yard Technician
Cementation Americas
North Bay, ON
Full-time
Utilize the 5 point safety system as specified within the site safety management system.

Intelcom

Operations Supervisor

Candiac, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Supervise warehouse traffic, van audits and ensure safe vehicle movements.

Ensure warehouse cleanliness and organization.

Respond to emergencies as required.

Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.

and package dispatching process.

Conduct quality checkups on return pickups and return to the client process.

Create/confirm driver bookings with relevant BPs.

Generate the next day’s route plan and send optimization emails to the Optimization team.

Conduct IDCs/Drivers check in/ out, loading

Unload trailers and verify freight against manifests.

Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.

Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).

Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison

Complete daily timesheets and submit to the Station Manager.

Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs

Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).

Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

Address delivery complaints, damages, or lost packages promptly.

Ensure high service standards and customer satisfaction.

Evaluate and assess employee performance,  workplace conduct and compliance as required, including discipline where appropriate.

Other duties as assigned

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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More about this job

Responsibilities

The Operations Supervisor oversees daily warehouse logistics, including shipping, receiving, and inventory management while ensuring strict adherence to safety and compliance protocols. They are also responsible for leading the team, monitoring productivity, and maintaining high service standards through effective coaching and performance reporting.

Requirements

The ideal candidate should have experience in warehouse operations, logistics, and team supervision, with a strong focus on safety and administrative accuracy. Proficiency in reporting, data entry, and the ability to manage driver bookings and route planning is essential for this role.

Skills

Logistics management
Warehouse operations
Team leadership
Safety compliance
Inventory management
Performance reporting
Staff coaching
Data entry
Customer service
Quality control
Dispatching
Problem solving
Communication
Time management

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Operations
Safety
Compliance
Inventory management
Dispatching
Shipping
Receiving
Team leadership
Performance reports
SOPs
Data entry
Customer service
Last-mile logistics
Route planning
Quality control
Warehouse cleanliness
Onboarding
Incident logs

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