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Added 4 mins ago
IH
Coordinator | Central Functions
Interior Health Authority
Kelowna, BC
- Full-time
…Accountable to quality reporting programs by following up with staff incident reports; resolves complaints in coordination with…
Added 4 mins ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
…assessment, gap analysis, work plans, summary of programs and service areas, cost estimates, status updates, and escalates issues for resolution within the Network leadership teams.…
Added 4 mins ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 4 mins ago
NH
Store Manager
Nordic Holdings Ltd.
AB · Edmonton, AB
- Full-time
…motivated sales manager with a proven track record in sales leadership, the ability to coach, hold the team accountable and motivate to exceed sales…
Added 4 mins ago
CT
Office Manager
Camp Tamarack Association
AB
- Part-time
Improve workflows and processes to make experiences easier for families, groups and staff.
Added 33 mins ago
M
Building Manager
Morguard
Mississauga, ON
- Full-time
…on-site; coordinates receipts of quotes from various third-party service providers and reviews with District…
Added 33 mins ago
FC
Operations Supervisor
FedEx Canada
Cornwall, ON
- Part-time
…day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential…
Added 33 mins ago
CC
Project Manager
Carlson Construction Group
North Vancouver, BC
- $120,000 to $145,000 CAD / year
- Full-time
· Grow with Purpose: Be part of a company that invests in your leadership, development, and long-term success.
Added 33 mins ago
VS
Community Schools Coordinator
Vancouver School Board
Vancouver, BC
- Full-time
Organizational skills come naturally to you, and you are comfortable taking a strong leadership role. Working with community stakeholders and organizations, you will use your knowledge and…
Added 34 mins ago
SP
Director, Philanthropy
Surrey Place
Toronto, ON
- $143,300 to $162,300 CAD / year
- Full-time
Ensures regular communication to Foundation staff and identify methods to solicit, obtain staff input into service development or evaluation.
Added 34 mins ago
WC
(CAN) Team Leader, Operations III (SUN-WED 12:00AM to 10:30AM)
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Ensures that product is received, and orders are filled and shipped to the stores in a timely manner to maximize customer service.
Added 34 mins ago
GH
Clinical Care Lead (LPN/RN)
Granddaughters Home Care
Calgary, AB
- Full-time
…Practical Nurse (LPN/RN) with advanced clinical experience and leadership capabilities to join our team as Clinical Care Lead. In this role, you will provide clinical oversight, support new…
Added 34 mins ago
PG
Assistant Facility Manager – Gleichen, AB
Paterson Grain
Gleichen, AB
- Full-time
Communicate and train staff on policies and procedures ensuring proper grain handling in a profitable and efficient manner;
Added 34 mins ago
ME
Manager, Tax
Manning Elliott LLP
Abbotsford, BC
- $105,000 to $125,000 CAD / year
- Full-time
…business growth and ensuring the delivery of exceptional client service. The successful candidate will demonstrate strong leadership skills by mentoring and developing team members, and…
Added 34 mins ago
AG
Ramp Duty Manager - Ground Operations
Alliance Ground International
Richmond, BC · YVR Airport
- Full-time
Supervise and direct the work of ramp team members as they unload/unload and service aircraft.
Added 34 mins ago
Senior Manager, Enterprise Capabilities
City of Vancouver
Vancouver, BC
Provides leadership and guidance to staff, contractors, and vendors for the successful delivery of enterprise capabilities identified as critical to the Annual Technology Plan and…
Added 49 mins ago
VC
Booking Clerk/Secretary (Office Administration - Victoria, BC)
Vancouver Coastal Health
Victoria, BC
- $28.74 CAD / hour
- Part-time
…filing systems. Performs timekeeping functions for designated staff as…
Added 49 mins ago
PH
Social Worker - Emergency Department (NSPH)
Providence Healthcare
Vancouver, BC
- Part-time
Provides consultative and direct services to patient/resident, families, staff and community health professionals regarding community resources and provides leadership to the…
Added 49 mins ago
NF
Claims Adjuster, Casualty & Litigation
Northbridge Financial
Calgary, AB · Vancouver, BC
- Full-time
- Other
…more experienced Adjusters to help grow both your customer service and investigative…
Added 49 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
- Other
…portfolios. Combining deep technical expertise with strategic leadership, you partner with underwriting profit centres and cross-functional teams to drive profitable growth, strengthen…
Added 49 mins ago
A
Food & Beverage Administrator
AccorHotel
Whistler, BC
- Full-time
…As the Food & Beverage Administrator, you will support the leadership team through administrative coordination, reporting, compliance, and operational support, helping deliver outstanding…
Added 1 hour ago
PP
Support Services Manager
Park Place Seniors Living, Inc.
Surrey, BC
- Full-time
The Support Service Manager is a member of the Home Leadership Team and exercises independent management authority on behalf of Park Place, including:
Added 1 hour ago
IT
Service Manager
Inland Truck & Equipment
Brandon, MB
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 1 hour ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
Minimum 3 years demonstrating technical leadership qualities and/or overseeing deliverables
Added 1 hour ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…agricultural community. Our customers count on us for dependable service, expert support, and a shop experience that delivers an unmatched…

Intelcom

Operations Supervisor

Candiac, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Supervise warehouse traffic, van audits and ensure safe vehicle movements.

Ensure warehouse cleanliness and organization.

Respond to emergencies as required.

Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.

and package dispatching process.

Conduct quality checkups on return pickups and return to the client process.

Create/confirm driver bookings with relevant BPs.

Generate the next day’s route plan and send optimization emails to the Optimization team.

Conduct IDCs/Drivers check in/ out, loading

Unload trailers and verify freight against manifests.

Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.

Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).

Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison

Complete daily timesheets and submit to the Station Manager.

Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs

Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).

Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

Address delivery complaints, damages, or lost packages promptly.

Ensure high service standards and customer satisfaction.

Evaluate and assess employee performance,  workplace conduct and compliance as required, including discipline where appropriate.

Other duties as assigned

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor oversees daily warehouse logistics, including shipping, receiving, and inventory management while ensuring strict adherence to safety and compliance protocols. They are also responsible for leading the team, monitoring performance metrics, and maintaining high standards of customer service.

Requirements

The ideal candidate should have experience in warehouse operations, logistics, and team supervision. Strong organizational, reporting, and communication skills are required to manage daily tasks and ensure operational efficiency.

Skills

Logistics management
Warehouse operations
Safety compliance
Team leadership
Inventory management
Performance reporting
Staff training
Data entry
Customer service
Quality control
Dispatching
Problem solving
Communication
Time management

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Operations
Safety
Compliance
Inventory management
Shipping
Receiving
Dispatching
Performance reports
Team leadership
Customer service
Data entry
SOPs
Quality checkups
Last-mile logistics
Route planning
Onboarding
Warehouse cleanliness
Incident logs

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