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Added 22 mins ago
I
Operations Supervisor
Intelcom
AB · Edmonton
- Full-time
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Added 2 hours ago
EL
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
Estée Lauder Companies
Toronto, ON
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 2 hours ago
EL
Assistant Store Manager - Le Labo - Full time - Carrall Street - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 3 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - Mississauga, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
Onboarding and Training: Assisting with onboarding new members, system training, form information, office procedures, escalation support, and general inquiries.
Added 3 hours ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
…your passion? Does motivating a team and delivering superior customer service excite…
Added 3 hours ago
TE
Account Manager - Montreal East
TK Elevator
Montreal, QC
- Full-time
Determines customer needs and develops sales strategies to communicate Company H-Power modernization offerings to customers.
Added 3 hours ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
The Operations Manager provides leadership and operational governance across the Vancouver Branch, ensuring that internal processes, operational systems and front-line teams are equipped to…
Added 3 hours ago
CI
Outside Sales Representative
Core-Mark International
AB · Edmonton, AB
- Full-time
Prospecting and onboarding of new customer accounts, including cold calling to ensure a robust pipeline of opportunities.
Added 3 hours ago
QP
Operations Supervisor
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Operations Manager, the Operations Supervisor position is a senior building operations position responsible for providing oversight, advanced operation, inspection, repair,…
Added 3 hours ago
T
Bodily Injury, Claims Advisor
TD
AB · Markham, ON · Calgary, AB
- Full-time
Added 3 hours ago
T
Relationship Manager
TD
Peterborough, ON · Oshawa, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 3 hours ago
T
Customer Experience Associate - Vaudreuil
TD
Vaudreuil-Dorion, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Commercial Mortgage Group Associate
TD
Toronto, ON
- Full-time
Reporting directly to an Associate Vice President or Manager Mortgage Credit, the Associate is responsible for a portfolio of Commercial loan facilities, with the following accountabilities:
Added 3 hours ago
T
Customer Experience Associate - Cantonese Language Skills an Asset
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Senior Bodily Injury, Claims Advisor
TD
AB · Markham, ON · Calgary, AB
- Full-time
Added 3 hours ago
MS
Part-Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Part-time
Store -WINNIPEG - SOUTHEAST, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 3 hours ago
Technician
British Columbia Lottery Corporation
Kamloops, BC
…are supported by a wide range of stakeholders and a robust onboarding…
Added 3 hours ago
FH
General Manager, Hawthorn Dining Room & Bar
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new General Manager, Hawthorn Dining Room & Bar. Inspire and create the grandest experience for our guest,…
Added 3 hours ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- Full-time
…Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other folks in Payroll, Accounting, AP, AR,…
Added 3 hours ago
Manager, Commercial Expansion
Tailscale
Vancouver, BC
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 3 hours ago
Operations - Area Operations Manager (Guardteck)
Kandor
Burnaby, BC
The Area Operations Manager is an internal-facing role focused on efficiency, logistics, and quality control across a portfolio of sites. This position owns internal operations, scheduling,…
Added 4 hours ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 4 hours ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 4 hours ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 4 hours ago
T
Bilingual (FR/EN) Contact Centre Representative - Canadian Banking, Credit Cards
TD
Montreal, QC
- Full-time
…North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than…

Intelcom

Operations Supervisor

AB, Canada
Edmonton, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Supervise warehouse traffic, van audits and ensure safe vehicle movements.

Ensure warehouse cleanliness and organization.

Respond to emergencies as required.

Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.

and package dispatching process.

Conduct quality checkups on return pickups and return to the client process.

Create/confirm driver bookings with relevant BPs.

Generate the next day’s route plan and send optimization emails to the Optimization team.

Conduct IDCs/Drivers check in/ out, loading

Unload trailers and verify freight against manifests.

Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.

Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).

Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison

Complete daily timesheets and submit to the Station Manager.

Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs

Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).

Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

Address delivery complaints, damages, or lost packages promptly.

Ensure high service standards and customer satisfaction.

Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.

Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor is responsible for overseeing daily warehouse logistics, including shipping, receiving, and inventory management while ensuring strict adherence to health and safety protocols. They also lead the team by assigning tasks, coaching staff, and maintaining high service standards through performance monitoring and reporting.

Requirements

The role requires experience in warehouse operations and logistics with a strong focus on safety compliance and team leadership. Candidates must be capable of managing fast-paced environments, performing data entry, and handling administrative reporting tasks effectively.

Skills

Logistics management
Warehouse operations
Team leadership
Health and safety compliance
Inventory management
Performance reporting
Data entry
Customer service
Staff coaching
Quality control
Route planning
Dispatching
Warehouse organization
Conflict resolution
Onboarding

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Operations
Safety
Compliance
Inventory
Shipping
Receiving
Dispatching
Route planning
Performance reports
Data entry
Team leadership
Customer service
Onboarding
SOPs
Warehouse management
Last-mile logistics
Quality control
Warehouse traffic

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