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Added 8 mins ago
SD
Cashier Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…ensure achievement of store objectives and excels in customer…
Added 22 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 22 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 22 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 22 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 22 mins ago
I
Operations Supervisor
Intelcom
AB · Edmonton
- Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 37 mins ago
Assistant Store Manager - BOSS Laval
HB Canada, Inc.
Laval, QC
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 52 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 52 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 1 hour ago
Assistant Store Manager - BOSS Mirabel
HB Canada, Inc.
Mirabel, QC
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 1 hour ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
You will blend program leadership, marketing and lifecycle expertise, and technical fluency. In Year 1, you will be hands-on: standing up the program, driving consent growth and adoption,…
Added 2 hours ago
Concierge Security Supervisor (FT) - Vancouver
GardaWorld
Vancouver, BC
Excellent leadership skills & strong customer service orientation, conflict resolution experience with focus on de-escalation
Added 2 hours ago
C
WFM Real Time Management Analyst (Onsite)
CNX
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
Appropriately respond to Service Level variations by working with Operations to match staff to demand and/or reallocate volumes.
Added 2 hours ago
BH
Program Supervisor (Full-Time) - Founding Team
Bright Hope Childcare Centre Inc.
Hamilton, ON
- Full-time
Recruit, onboard, mentor and support educators and classroom staff.
Added 2 hours ago
MG
Registered Practical Nurse (Medicine Health Services - Respirology T9*)
Michael Garron Hospital
Toronto, ON
- Full-time
Our Medicine Program provides nurses a unique opportunity to grow their career and leadership experience. With specialty patient populations including Oncology, Respirology and the…
Added 2 hours ago
L
Future Opportunity - Senior Superintendent, Major Projects
Ledcor
Toronto, ON
- Full-time
Oversee staff to ensure the successful delivery of complex construction project to completion.
Added 2 hours ago
UO
Senior Software Developer
University of Victoria
Victoria, BC
- Full-time
…models, and experience with Agile project management and scrum leadership, to support the software development process. The Senior Developer works closely with the Senior Quality Control…
Added 2 hours ago
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Registered Nurse (Operating Room)
Michael Garron Hospital
Toronto, ON
- Full-time
…model. RNs apply both their clinical knowledge as well as their leadership skills to collect and interpret information, make appropriate nursing clinical decisions, and carry out…
Added 2 hours ago
CO
Experienced Police Officer (All Ranks) - Class 9
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Grande Prairie, AB
- Full-time
In March 2023, the City of Grande Prairie made history by establishing the Grande Prairie Police Service (GPPS), the first new municipal police service in Alberta since 1956. The GPPS is…
Added 2 hours ago
DH
Director of Operations
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Whistler, BC
- Full-time
Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
Added 2 hours ago
CB
Associate Lawyer
Calvin Barry Professional Corporation
Toronto, ON
- Full-time
…attorney, bringing deep prosecutorial insight to the practice. His leadership experience includes serving as a director and treasurer on the board of the Ontario Crown Attorney's…
Added 2 hours ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. It's this experience that…
Added 2 hours ago
A
Freelancer Sales Support
AMOREPACIFIC
Toronto, ON
- Part-time
Educate retail staff on product benefits, new launches, and selling techniques to strengthen brand awareness.
Added 2 hours ago
IH
Executive Director | Nurse Practitioners
Interior Health Authority
Kelowna, BC
- Full-time
Provides present and compassionate leadership in establishing the strategic direction, performance goals, and objectives for NP practice in an integrated service environment and in…
Added 3 hours ago
W
Senior Technical Consultant, Environmental Scientist
Worley
Calgary, AB
- Full-time
This role offers an exciting opportunity for an experienced environmental professional to combine technical leadership, project delivery, client engagement, and mentorship while helping…

Intelcom

Operations Supervisor

AB, Canada
Edmonton, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Supervise warehouse traffic, van audits and ensure safe vehicle movements.

Ensure warehouse cleanliness and organization.

Respond to emergencies as required.

Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.

and package dispatching process.

Conduct quality checkups on return pickups and return to the client process.

Create/confirm driver bookings with relevant BPs.

Generate the next day’s route plan and send optimization emails to the Optimization team.

Conduct IDCs/Drivers check in/ out, loading

Unload trailers and verify freight against manifests.

Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.

Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).

Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison

Complete daily timesheets and submit to the Station Manager.

Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs

Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).

Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

Address delivery complaints, damages, or lost packages promptly.

Ensure high service standards and customer satisfaction.

Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.

Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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More about this job

Responsibilities

The Operations Supervisor is responsible for overseeing daily warehouse logistics, including shipping, receiving, and inventory management while ensuring strict adherence to health and safety protocols. They also lead the team by assigning tasks, coaching staff, and maintaining high service standards through performance monitoring and reporting.

Requirements

The role requires experience in warehouse operations and logistics with a strong focus on safety compliance and team leadership. Candidates must be capable of managing fast-paced environments, performing data entry, and handling administrative reporting tasks effectively.

Skills

Logistics management
Warehouse operations
Team leadership
Health and safety compliance
Inventory management
Performance reporting
Data entry
Customer service
Staff coaching
Quality control
Route planning
Dispatching
Warehouse organization
Conflict resolution
Onboarding

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Operations
Safety
Compliance
Inventory
Shipping
Receiving
Dispatching
Route planning
Performance reports
Data entry
Team leadership
Customer service
Onboarding
SOPs
Warehouse management
Last-mile logistics
Quality control
Warehouse traffic

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