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Intelcom

Sort Supervisor

AB, Canada
Edmonton, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Respond to emergencies as required.

Operations management

Supervise sorting, scanning, and processing packages (including defective items and returns).

Ensure sorting operations are completed correctly and efficiently

Oversee shipping, receiving, dispatching, and inventory management.

Unload trailers and verify freight against manifests.

Unloading and Loading: Assign labor, unload pallets.

Assist with Sorting, help with sorting packages and envelopes as needed.

Inbound and outbound freight movement Management support,

Confirm and communicate with optimization team on daily bases before start operations

Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, and monitor FMC for Amazon freight.

Team leadership and monitoring

Mentor and support Package Handlers during the sort process.

Coach and mentor warehouse associates, including training new hires.

Schedule warehouse associates

Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.

Quality control

Conduct quality checkups and sorted freight and inbound and outbound process.

Administration and reporting

Perform data entry as needed.

Complete and Submit Reports

Handle driver credentials, BOL exchange, and secure docking.

cost control

Warehouse Organization & Maintenance

Ensure warehouse cleanliness and organization.

setup sorting layout

Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules. 

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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More about this job

Responsibilities

The Sort Supervisor is responsible for overseeing daily warehouse operations, including sorting, scanning, and inventory management while ensuring safety compliance. They also provide leadership, training, and performance coaching to package handlers and warehouse associates.

Requirements

Candidates must be capable of working in a fast-paced warehouse environment and managing shift-based schedules. Strong leadership skills and the ability to enforce safety protocols and operational efficiency are required.

Skills

Warehouse management
Team leadership
Safety compliance
Inventory management
Logistics
Quality control
Data entry
Performance evaluation
Staff training
Operations management
Shipping and receiving
Hazard identification

Benefits

Group insurance
Group RRSP program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse
Sorting
Inventory management
Safety audits
Line Haul
Freight
Package handling
Operations management
Quality control
Data entry
Team leadership
Warehouse maintenance
Last-mile logistics
Compliance

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