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Salesforce Business Analyst

  • Toronto, ON, Canada
  • Scarborough, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Experience
3+ years of experience as a Business Analyst, with a focus on Salesforce.
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Job Overview

We are looking for a Salesforce Business Analyst who can bridge the gap between business operations and Salesforce technology. This role will involve gathering business requirements, analyzing them, and translating them into Salesforce solutions. You will work closely with stakeholders to ensure that Salesforce applications are aligned with Intellicloudware’s business goals.

Role & Responsibilities

  • Collaborate with business stakeholders to gather and document requirements.
  • Analyze business processes and suggest improvements using Salesforce functionality.
  • Develop user stories, business cases, and process flow diagrams.
  • Lead Salesforce user acceptance testing (UAT) to ensure solutions meet business needs.
  • Train end-users on new Salesforce features and enhancements.
  • Work with Salesforce developers to configure custom solutions.

Requirements

  • 3+ years of experience as a Business Analyst, with a focus on Salesforce.
  • Salesforce Business Analyst Certification (preferred).
  • Strong understanding of Salesforce features, functionality, and configuration.
  • Excellent communication skills and the ability to translate technical concepts into business terms.
  • Strong problem-solving and process improvement abilities.
More about this job

Responsibilities

The Salesforce Business Analyst will bridge the gap between business operations and technology by gathering requirements and translating them into Salesforce solutions. They will also lead user acceptance testing and provide training to end-users on new features.

Requirements

Candidates must have 3+ years of experience as a Business Analyst with a strong focus on Salesforce features and configuration. Excellent communication skills and the ability to translate technical concepts into business terms are essential.

Skills

  • Salesforce
  • Business Analysis
  • Requirements Gathering
  • User Stories
  • Process Flow Diagrams
  • User Acceptance Testing
  • UAT
  • End-user Training
  • Stakeholder Management
  • Configuration
  • Problem-solving
  • Process Improvement
  • Communication Skills

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Consulting
  • Software
  • Sales
  • Management & Leadership

Keywords

  • Salesforce
  • Business Analyst
  • Requirements Gathering
  • User Stories
  • Process Flow Diagrams
  • User Acceptance Testing
  • UAT
  • Configuration
  • Stakeholder Management
  • IT Services
  • IT Consulting
  • Business Development
  • Sales
  • Process Improvement

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