Salesforce Business Analyst
- Toronto, ON, Canada
- Scarborough, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of experience as a Business Analyst, with a focus on Salesforce.
- Posting language
- English
- Posted
Original job description
Job Overview
We are looking for a Salesforce Business Analyst who can bridge the gap between business operations and Salesforce technology. This role will involve gathering business requirements, analyzing them, and translating them into Salesforce solutions. You will work closely with stakeholders to ensure that Salesforce applications are aligned with Intellicloudware’s business goals.
Role & Responsibilities
We are looking for a Salesforce Business Analyst who can bridge the gap between business operations and Salesforce technology. This role will involve gathering business requirements, analyzing them, and translating them into Salesforce solutions. You will work closely with stakeholders to ensure that Salesforce applications are aligned with Intellicloudware’s business goals.
Role & Responsibilities
- Collaborate with business stakeholders to gather and document requirements.
- Analyze business processes and suggest improvements using Salesforce functionality.
- Develop user stories, business cases, and process flow diagrams.
- Lead Salesforce user acceptance testing (UAT) to ensure solutions meet business needs.
- Train end-users on new Salesforce features and enhancements.
- Work with Salesforce developers to configure custom solutions.
- 3+ years of experience as a Business Analyst, with a focus on Salesforce.
- Salesforce Business Analyst Certification (preferred).
- Strong understanding of Salesforce features, functionality, and configuration.
- Excellent communication skills and the ability to translate technical concepts into business terms.
- Strong problem-solving and process improvement abilities.
More about this job
Responsibilities
Gather and document stakeholder requirements, analyze business processes, and translate business needs into Salesforce solutions. Lead user acceptance testing, train end-users, and collaborate with Salesforce developers to configure solutions aligned with business goals.
Requirements
Requires at least three years of Business Analyst experience focused on Salesforce and a strong understanding of Salesforce features, functionality, and configuration. A Salesforce Business Analyst Certification is preferred, along with strong communication, problem-solving, and process improvement abilities.
Skills
- Salesforce Business Analysis
- Requirements Gathering
- Business Process Analysis
- Process Improvement
- User Stories
- Business Cases
- Process Flow Diagrams
- User Acceptance Testing
- End-User Training
- Salesforce Configuration
- Stakeholder Collaboration
- Communication
- Problem-Solving
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Consulting
Keywords
- Salesforce
- Business Analysis
- Requirements Gathering
- Requirements Documentation
- Business Process Analysis
- Process Improvement
- Salesforce Functionality
- Salesforce Configuration
- User Stories
- Business Cases
- Process Flow Diagrams
- User Acceptance Testing
- End-User Training
- Stakeholder Collaboration
- Salesforce Developers
- Business Operations
- IT Services
- IT Consulting