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Added 1 day ago
IT Customer Support I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
…patients and families throughout the province. The Information Technology (IT) team supports nearly every aspect of Alberta’s healthcare system, providing expertise in computer systems,…
Added 1 day ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 1 day ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 1 day ago
Cybersecurity Analyst - Operations
New Brunswick Liquor Co
Fredericton, NB
$81,790 to $94,891 CAD / year
Full-time
Location: On-site or hybrid at ANBL’s Retail Operations Centre in Fredericton, NB
Added 1 day ago
Cybersecurity Analyst - Infrastructure
New Brunswick Liquor Co
Fredericton, NB
$81,790 to $94,891 CAD / year
7+ years of experience in Cybersecurity Operations, Security Engineering, SOC, Infrastructure security or related technical roles such as Sr. Technical Analyst.
Added 1 day ago
Payroll Partner - Analyst
University of British Columbia
Vancouver, BC · UBCV | Village Square (VSQU)
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 1 day ago
Payroll Partner - Analyst
University of British Columbia
Vancouver, BC · UBCV | Village Square (VSQU)
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 1 day ago
Senior Data Analyst
The Canadian Centre of Recovery Excellence (CoRE)
Calgary, AB
Full-time
The Senior Data Analyst uses data management tools, statistical techniques, and business intelligence platforms to prepare datasets, generate insights, and develop dashboards,…
Added 1 day ago
IT Support Analyst
Ottawa Senators
Ottawa, ON · Kanata, Ontario
Full-time
The Ottawa Senators are seeking an energetic, detail-oriented professional to join us as an IT Support Analyst. This is an excellent opportunity to join an NHL franchise in an area behind…
Added 1 day ago
Technical Systems Analyst, Student Systems
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
As a Technical Systems Analyst, you will join a collaborative team in a hybrid work environment and play a key role in the technical administration and support of NAIT’s Enterprise Resource…
Added 2 days ago
AppOps, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
Full-time
The vacant AppOps, Analyst role will report to the Leader, Interac Control Centre.
Added 2 days ago
Deskside and MEM Analyst
Suncor Energy
Calgary, AB
Full-time
…IT professional who thrives at the intersection of endpoint technology, user experience, and operational excellence. In this role, you'll play a key part in enhancing the digital employee…
Added 3 days ago
Sr. Variable Compensation Analyst
Open Text Corporation
Waterloo, ON
…initiatives centered around sales comp actuals and AE at the Centre…
Added 3 days ago
Senior Programmer Analyst
Ontario Universities' Application Centre
Guelph, ON
$83,168 to $93,564 CAD / year
Contract
Located in Guelph, the Ontario Universities’ Application Centre (OUAC) processes applications for admission to undergraduate, law, medical, rehabilitation sciences and teacher education…
Added 3 days ago
Senior Security Operations Analyst - Microsoft Sentinel and Defender
EY
Toronto, ON · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · ON · AB · Waterloo, ON · Calgary, AB
EY is seeking a senior, hands-on security operations analyst to support Managed Detection and Response services in a multi-customer Managed Security Service Provider environment.
Added 4 days ago
FLD - Field Services NOC Analyst
F12.net
Edmonton, AB
The Position: The Network Operations Centre (NOC) Analyst will support one of F12’s largest clients at their Sherwood Park office, ensuring the stability, performance, and security of…
Added 4 days ago
Sr Analyst
CDW
Mississauga, ON
Full-time
Holds technical certifications for at least three (3) technologies for which Forsythe Technology provides managed security services* and has at least one (1) year of IT Support experience…
Added 4 days ago
Distribution Center (DC) Support Analyst
BFG Enterprise Services
Cornwall, ON
$52,000 to $58,000 CAD / year
Full-time
Perform proactive communications with distribution centre staff and management on all issues, changes and improvements to technology and applications.
Added 4 days ago
Analyst - PC Support, Information Technology - JWS (35hrs)
Halton District School Board
Burlington, ON
Full-time
Location: J.W. Singleton Education Centre- Information Technology Department
Added 4 days ago
Senior QA Analyst
WestJet
Calgary, AB
Full-time
…business testers, and contact center stakeholders, the Senior QA Analyst will develop and execute quality strategies that reflect both technical requirements and the real-world guest and…
Added 4 days ago
Analyst, Automation Development
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
University degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline; or an equivalent combination of education and experience.
Added 5 days ago
Senior QA Analyst
WestJet Group
Calgary, AB
…business testers, and contact center stakeholders, the Senior QA Analyst will develop and execute quality strategies that reflect both technical requirements and the real-world guest and…
Added 5 days ago
Cyber Security Analyst
FCC / FAC
Regina, SK · FCC Tower
Full-time
Experience working in an operational technology, IT support, system administration, networking, help desk, security operations or similar technical environment
Added 5 days ago
Data Analyst
Brother Canada
Dollard-Des Ormeaux, QC
Reporting to the Director, Analytics & Insights, the Data Analyst enables better, faster and simpler decisions through data and science. They generate valid, reliable and timely insights…
Added 6 days ago
Client Scam Intervention Specialist
Scotiabank
Toronto, ON · Scarborough, ON
…with clients who may be under the influence of a scammer. The analyst uses empathy, active listening, sound judgment, and persuasive communication to help clients recognize manipulation,…

Interac Corp.

AppOps, Analyst

Toronto, ON, Canada
Interac Corp. Head Office, Canada

Pay: The hiring range for this position is $65,000-$85,000, and you will also be eligible for our short-term incentive plan.
Job type: Full-time
Experience: Minimum 2 years of experience in application support, production operations, site reliability engineering, or software development, preferably within Java-based environments.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant AppOps, Analyst role will report to the Leader, Interac Control Centre.

The AppOps Analyst (Application Operations Analyst) is responsible for ensuring the stability, availability, performance, and reliability of mission-critical applications and supporting infrastructure. This role provides end-to-end operational support across application, database, cloud, and platform environments, while driving incident resolution, service improvements, and operational excellence. The successful candidate will work closely with Development, Infrastructure, Network, and Business teams to support production systems, troubleshoot complex issues, and continuously improve service reliability through automation and process optimization.

What You Will Do:

Provide operational support and maintenance for Java/JEE applications, APIs, microservices, containerized applications, and cloud-native platforms.
Monitor application health, availability, performance, reliability, and operational alerts using monitoring and observability platforms such as Dynatrace, AppDynamics, Splunk, CloudWatch, and related tools.
Troubleshoot and resolve production issues across application, middleware, Linux, database, container, cloud, and network layers using logs, traces, metrics, diagnostics, and monitoring data.
Perform incident triage, impact assessments, root cause analysis, and problem investigation to restore services and prevent recurring issues.
Support and maintain workloads across AWS, hybrid cloud, and on-premises environments, including services such as EC2, S3, Lambda, CloudWatch, and supporting networking components.
Analyze and troubleshoot database-related issues using Oracle and DB2, including writing complex SQL queries, reports, joins, and supporting query tuning and performance optimization activities.
Collaborate with cross-functional teams, including Development, Infrastructure, Network, and Business stakeholders, to resolve complex technical issues and support production deployments.
Participate in production releases and Change Management activities, including planning, risk assessment, implementation, validation, and post-implementation reviews, ensuring compliance with ITIL incident, change, release, and problem management processes.
Document incidents, troubleshooting activities, resolutions, and operational procedures in a clear and concise manner.
Develop and maintain operational documentation, including playbooks, knowledge base articles, runbooks, and support processes.
Assist in the maintenance, tuning, and administration of monitoring, alerting, and reporting platforms to improve operational visibility and service reliability.
Manage chronic, repeat, and aging incidents through proactive investigation, communication, and escalation management.
Drive continuous improvement through automation, self-healing capabilities, and operational efficiency initiatives that reduce manual effort and improve service stability.
Support and participate in projects, platform enhancements, technology upgrades, and other operational initiatives as required.
Perform other related duties as assigned.

What You Bring:

University degree in Computer Science, Information Technology, Engineering, or an equivalent combination of education and experience.
Minimum 2 years of experience in application support, production operations, site reliability engineering, or software development, preferably within Java-based environments.
Strong knowledge of Java/JEE applications, REST APIs, Linux operating systems, SQL, and relational databases such as Oracle and DB2.
Hands-on experience with SQL development, database troubleshooting, performance analysis, query tuning, and optimization.
Experience with application performance monitoring and observability tools such as Dynatrace, AppDynamics, Splunk, CloudWatch, or comparable platforms.
Working knowledge of AWS cloud services, including compute, storage, networking, monitoring, and security services.
Understanding of containerization technologies, cloud-native architectures, APIs, microservices, and networking fundamentals.
Familiarity with CI/CD pipelines, automated deployment processes, and release management practices.
Experience with scripting languages such as Bash, Python, or PowerShell for troubleshooting, task automation, and operational efficiency.
Strong understanding of ITIL Incident, Problem, Change, and Release Management processes.
Experience supporting production releases, change implementations, incident response activities, and post-deployment validations.
Strong analytical, troubleshooting, root cause analysis, and problem-solving skills.
Excellent verbal and written communication skills with the ability to effectively document technical procedures, incidents, and resolutions.
Demonstrated ability to collaborate with technical and business stakeholders in a fast-paced operational environment.
Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Preferred Qualifications

Experience supporting high-availability, high-volume, or mission-critical systems.
Experience with automation, scripting, and operational efficiency initiatives.
Exposure to Site Reliability Engineering (SRE) practices and operational automation tools.
Experience working within hybrid cloud and enterprise production environments.

Additional Requirements

Must be willing to work in 24x7 rotating shifts, on-call, including holidays & weekends.
Must be eligible to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position is $65,000-$85,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to support growing families
Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

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More about this job

Responsibilities

The AppOps Analyst ensures the stability, availability, and performance of mission-critical applications and infrastructure. This role involves troubleshooting production issues, managing incidents, and driving operational improvements through automation and cross-functional collaboration.

Requirements

Candidates must have a university degree in Computer Science, Engineering, or a related field, along with at least 2 years of experience in application support or software development. Proficiency in Java, Linux, SQL, and cloud-native environments is required, along with the ability to work in 24x7 rotating shifts.

Skills

Java
JEE
Linux
SQL
Oracle
DB2
AWS
Dynatrace
AppDynamics
Splunk
CloudWatch
Python
Bash
ITIL
Incident management
Troubleshooting

Benefits

Vacation
Wellness days
RRSP program
Flexible hybrid work model
Employee & family assistance program
Pregnancy and parental leave top-up
Charitable donation matching

Visa sponsorship

Not detected in the job text

Keywords

AppOps
Java
JEE
Linux
SQL
Oracle
DB2
AWS
Dynatrace
AppDynamics
Splunk
CloudWatch
Python
Bash
PowerShell
ITIL
Incident Management
Change Management
Release Management
Microservices
Containerization
API
Site Reliability Engineering
Automation
Hybrid Cloud
Performance Tuning
Root Cause Analysis
Observability
Fintech
Infrastructure

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