Jobs in Canada

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Added 7 mins ago
T
Senior Business Intelligence Analyst
TD
Montreal, QC
- Full-time
Translating key business objectives into insight rich experiments that drive marketing ROI Ensuring execution (i.e., list creation) is done efficiently and with excellence Providing high…
Added 7 mins ago
B
Mortgage Specialist
BMO
Cambridge, ON
- Full-time
Analyzes data and information to provide insights and recommendations.
Added 7 mins ago
B
Mortgage Specialist
BMO
Guelph, ON
- Full-time
Analyzes data and information to provide insights and recommendations.
Added 7 mins ago
B
R260025949 Portfolio Assistant, Winter 2027 (Co-op/Internship), Brossard - 4 months
BMO
Brossard, QC
- Full-time
Analyzes data and information to provide insights and recommendations.
Added 7 mins ago
W
Senior Manager, Brands Consulting
Wasserman
Toronto, ON · CAN - Toronto Office (Hanna Avenue)
- Full-time
Synthesize significant amounts of data through quantitative and qualitative analysis and translating findings into accessible, high-impact insights
Added 8 mins ago
WI
Lead, Global People Analytics
WSP in Canada
Toronto, ON
- Full-time
…Lead, Global People Analytics, you will partner with HR and business leaders to translate workforce questions into governed data definitions, analytical requirements, scalable solutions,…
Added 21 mins ago
IC
CX Strategy & Enablement, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
This role is ideal for someone early in their career who is analytical, detail-oriented and comfortable working across data, process and technology. You will support both the Lead, Client…
Added 21 mins ago
IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
CRM Strategy & Ownership: Serve as the business owner for Salesforce CRM and related sales enablement platforms, leading the roadmap, governance and continuous optimization. Use CRM data…
Added 21 mins ago
W
Lead, Global People Analytics
WSP
Montreal, QC
- Full-time
…Lead, Global People Analytics, you will partner with HR and business leaders to translate workforce questions into governed data definitions, analytical requirements, scalable solutions,…
Added 22 mins ago
TH
Senior Financial Analyst, Hardlines
The Home Depot
Canada
- Full-time
As a Senior Financial Analyst, you are the key person influencing decision for key business leaders through financial data and insights, and serve as the main point of contact to provide…
Added 37 mins ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
…to your customers, you will identify opportunities to expand business, deliver value-driven solutions, and collaborate with internal teams to ensure an exceptional customer…
Added 37 mins ago
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Building Solutions Specialist - Canada
CertainTeed
Mississauga, ON
- Full-time
Valid driver’s licence required for rental-car travel
Added 37 mins ago
AT
Product Development Engineer
ArcelorMittal Tailored Blanks North America
Windsor, ON
- Full-time
Analyze technical concerns using verified data and structured problem-solving methods.
Added 37 mins ago
EJ
Client Experience Specialist
Edward Jones
New Westminster, BC
- Full-time
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Added 37 mins ago
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Manager, Market Sensing & Intelligence
Deloitte
Toronto, ON
- Full-time
…people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and…
Added 37 mins ago
M
Director, SEO/AEO/GEO
Monks
Toronto, ON
- Full-time
Entity & Knowledge Graph Authority: Strengthen entity clarity and brand consistency across owned properties, structured data, knowledge graph sources, and business listings so AI systems…
Added 37 mins ago
A
Electronics Engineer
Actalent
Calgary, AB
- $52 to $60 CAD / hour
- Full-time
…talent makes a visible impact on products used in education, business, and…
Added 37 mins ago
HO
Team Lead, Safety & Health
Harvest Operations Corp.
Calgary, AB
- Full-time
…compliant, and risk-based H&S requirements into all aspects of the business, including operations, projects, maintenance, field execution, contractor activities, emergency response, and…
Added 51 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…Meridian Retail Banking. The role coordinates tools, reporting, business insights, coaching resources, campaigns and enablement initiatives that help improve branch-leader effectiveness,…
Added 51 mins ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The Business Analyst collaborates with Information Technology and business units to assess, analyze, and document business and system requirements in support of effective solution delivery…
Added 51 mins ago
MO
Business Development Intern
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
…end user, we can help you to preserve working capital in your business, while benefiting now from the use of the…
Added 51 mins ago
A
Enterprise Business Development Representative
Airbyte
Remote, Canada
- Up to $107,119 CAD / year
- Full-time
- Remote
We’re on a mission to make data available and actionable to everyone, everywhere. With 700+ connectors, our platform powers analytics and gives AI agents the business context they need to…
Added 51 mins ago
1
Senior Field Performance Partner, AI
1Password
Remote, Canada
- Full-time
- Remote
Combine business results, behavioral data, AI-generated coaching insights, field observations, and manager input to identify performance gaps and create focused development plans.
Added 51 mins ago
W
Senior Specialist, Operations
Walmart
Mississauga, ON
- Full-time
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Added 1 hour ago
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Market Leader - Financial Planning
BMO
Halifax, NS · Nova_Ctr
- Full-time
…products). Provides other solutions indirectly through referrals to business…

CX Strategy & Enablement, Analyst

Toronto, ON, Canada
Interac Corp. Head Office, Canada

The hiring range for this position is is $58,000 – $82,500., and you will also be eligible for our short-term incentive plan. · Full-time

Apply on interac.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The hiring range for this position is is $58,000 – $82,500., and you will also be eligible for our short-term incentive plan.
Job type: Full-time
Experience: 3+ years of experience in client experience, CRM, sales enablement, customer insights, business analysis or a related role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

As the CX Strategy & Enablement, Analyst, you will support the delivery of Interac’s Client Experience and CRM & Sales Enablement programs within the Client Strategy team. Reporting to the Leader, CX Strategy & Enablement, you will work across client feedback, insights, CRM, reporting, sales enablement and program operations to help strengthen how Interac understands, serves and engages its clients.

This role is ideal for someone early in their career who is analytical, detail-oriented and comfortable working across data, process and technology. You will support both the Lead, Client Experience and Lead, CRM & Sales Enablement, helping turn client and commercial needs into practical insights, tools, processes and improvements.

What You Will Do:

CX Program & Insights Support: Support client feedback programs, CX measurement and insight development, helping translate feedback into actionable improvements and track progress against identified actions.

CX & CRM Platform Support: Support administration and operations across Salesforce and Qualtrics, including user support, access, reporting, dashboards, data quality, platform maintenance and basic troubleshooting.

Survey & Feedback Programs: Build, test and maintain surveys and feedback programs, including Voice of Client, Voice of Shareholder and other experience measures across key client journeys.

Reporting & Analysis: Analyze CX and CRM data to identify trends, risks and opportunities, and develop recurring and ad hoc reporting that supports client and commercial decision-making.

CRM & Sales Enablement: Support CRM processes, user adoption, training and sales enablement initiatives that improve how commercial teams use Salesforce and related tools.

Enhancements & Testing: Support requirements gathering, intake, testing and release activities for CX and CRM platform enhancements, working with Technology and delivery partners.

Process & Experience Improvement: Support journey mapping, experience assessments, process documentation and improvements across client and sales workflows.

AI & Digital Enablement: Support the testing and adoption of AI and automation capabilities across CX, CRM and sales enablement to improve insights, efficiency and user experience.

What You Bring:

3+ years of experience in client experience, CRM, sales enablement, customer insights, business analysis or a related role.

Experience with or exposure to Salesforce, Qualtrics or similar CRM/CX platforms, including reporting, dashboards, data management or user support.

Strong analytical skills with the ability to translate data and feedback into clear insights.

Experience supporting business requirements, testing, process documentation or technology-enabled initiatives.

Strong written and verbal communication skills, including developing reports, presentations and enablement materials.

Strong organization and attention to detail, with the ability to support multiple programs and priorities.

Interest in AI, automation and emerging technologies that improve client experience and commercial effectiveness.

Experience in payments, financial services, technology or consulting is an asset.
Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position is is $58,000 – $82,500., and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to support growing families
Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

Apply on interac.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Support client experience and CRM and sales enablement programs by managing feedback and survey activities, analyzing data, and producing reports and actionable insights. Assist with Salesforce and Qualtrics operations, user adoption, platform enhancements, process improvements, and the testing and adoption of AI and automation capabilities.

Requirements

Requires at least three years of experience in client experience, CRM, sales enablement, customer insights, business analysis, or a related field, along with exposure to Salesforce, Qualtrics, or similar platforms. Candidates should have strong analytical, communication, organizational, and documentation skills, experience supporting technology-enabled initiatives, and eligibility to work full-time in Canada.

Skills

Client Experience
Customer Insights
Salesforce
Qualtrics
Data Analysis
Reporting and Dashboards
Survey Development
CRM Administration
Data Management
Business Requirements
Software Testing
Process Documentation
Journey Mapping
Sales Enablement
AI and Automation
Communication

Benefits

Short-Term Incentive Plan
Generous Vacation
Wellness Days
Employer-Funded RRSP
Flexible Hybrid Work Model
Employee and Family Assistance Program
Pregnancy and Parental Leave Top-Up
Charitable Donation Matching

Visa sponsorship

Not detected in the job text

Keywords

Client Experience
Salesforce
Qualtrics
Voice of Client
Voice of Shareholder
Customer Feedback
Customer Insights
Survey Programs
Data Analysis
Reporting
Dashboards
Data Quality
Sales Enablement
User Adoption
Business Requirements
Requirements Gathering
Testing
Release Management
Journey Mapping
Process Improvement
AI
Automation
Digital Payments
Financial Services
Client Strategy

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Work requirements

Jobs in Canada