Jobs in Canada

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Added 9 mins ago
UO
Utilities Electrical Engineer
University of British Columbia
Vancouver, BC · UBCV | Campus Energy Centre (CEC)
- $10,459.67 to $15,675.58 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 9 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fall River, NS
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 9 mins ago
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Department Manager-Nike Premium Outlet Collection
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
As a Nike Department Manager, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for…
Added 9 mins ago
Treatment Coordinator (Pine Seven)
Passion Dental Group Inc.
Woodbridge, ON
Compensation: $25.00 – $32.00 / hour (commensurate with experience)
Added 9 mins ago
Sr Business Partner, Services Operations
Dayforce
Canada
We are GCO Operations - strategic partners to leaders across the Global Customer Office. We turn data into strategy and strategy into execution, helping GCO teams plan, perform, and grow…
Added 9 mins ago
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Senior Business Intelligence Analyst
TD
Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 9 mins ago
M
Team Lead, Laboratory Services
Medcan
Toronto, ON
- $73,699 to $101,335 CAD / year
- Full-time
Medcan's Laboratory Services team is seeking an experienced and service-oriented Medical Laboratory Assistant/Technician for the position of Team Lead, Laboratory Services.
Added 9 mins ago
TS
Program Service Caseworker - Afternoons
The Salvation Army Canada and Bermuda Territory
Newmarket, ON · York Housing & Supportive Services - Belinda's Place
- Full-time
Must have functional knowledge and understanding of women issues related to homelessness, mental health and addictions · Must have good interpersonal/time management skills
Added 9 mins ago
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Team Leader, Management support and expertise support
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to…
Added 9 mins ago
Roads Operations Coordinator
The City of Red Deer
Red Deer, AB
…sustainable solutions. As the role continues to evolve, you will lead and support continuous improvement initiatives that enhance efficiency, accountability, and decision-making across the…
Added 9 mins ago
CT
Director, Construction Marks
Canadian Tire Corporation
Toronto, ON
- Full-time
…alignment with Mark's brand strategy, capital commitments, and customer experience…
Added 9 mins ago
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Mortgage Specialist
BMO
Cambridge, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 9 mins ago
B
Mortgage Specialist
BMO
Guelph, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 9 mins ago
A
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC
- Full-time
Vous avez une solide expérience en gestion de projets complexes, vous avez travaillé dans le domaine numérique et la transformation par l'IA et vous souhaitez évoluer et développer de…
Added 9 mins ago
M
Plan Right Support Agent
Manulife
Toronto, ON
- Full-time
Providing customer experience accurately and professionally
Added 9 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Regina, SK
- Full-time
…Manager in, you will have an immediate impact on sales and customer…
Added 9 mins ago
AC
Service Technician
AERZEN Canada Inc.
Ancaster, ON
- Full-time
Travel Frequency: 60% - 75% (travel to customer sites)
Added 9 mins ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
You will lead technical work across the software lifecycle, from architecture and design through implementation, production rollout, and ongoing operations. The role calls for an engineer…
Added 23 mins ago
K
SR Asset Leader- Converting/Logistics
Kimberly-Clark
Huntsville, ON · Canada-Ontario-Huntsville
- Full-time
…future Plant Management opportunities. You’ll gain hands-on experience managing assets in a high-speed manufacturing environment while building the leadership skills that set you…
Added 23 mins ago
IC
CX Strategy & Enablement, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…across data, process and technology. You will support both the Lead, Client Experience and Lead, CRM & Sales Enablement, helping turn client and commercial needs into practical insights,…
Added 23 mins ago
IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
This role is ideal for a seasoned professional who can lead enterprise change management initiatives, drive cross-functional collaboration, and engage senior leadership to align CRM…
Added 23 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
US
Seasonal Personal Vehicle Driver
UPS Supply Chain Solutions
St. Catharines, ON · CA - ST. CATHARINES CENTER (ONSTC)
- Part-time
Must have a valid Ontario G driver’s license
Added 23 mins ago
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(CAN) Associé de jour, rénovation
Walmart
St.-Romuald, QC
- Full-time
10. While executing remodel responsibilities, they consistently demonstrate exceptional customer focus by proactively assisting customers in locating products, answering questions…

CX Strategy & Enablement, Analyst

Toronto, ON, Canada
Interac Corp. Head Office, Canada

The hiring range for this position is is $58,000 – $82,500., and you will also be eligible for our short-term incentive plan. · Full-time

Apply on interac.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The hiring range for this position is is $58,000 – $82,500., and you will also be eligible for our short-term incentive plan.
Job type: Full-time
Experience: 3+ years of experience in client experience, CRM, sales enablement, customer insights, business analysis or a related role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

As the CX Strategy & Enablement, Analyst, you will support the delivery of Interac’s Client Experience and CRM & Sales Enablement programs within the Client Strategy team. Reporting to the Leader, CX Strategy & Enablement, you will work across client feedback, insights, CRM, reporting, sales enablement and program operations to help strengthen how Interac understands, serves and engages its clients.

This role is ideal for someone early in their career who is analytical, detail-oriented and comfortable working across data, process and technology. You will support both the Lead, Client Experience and Lead, CRM & Sales Enablement, helping turn client and commercial needs into practical insights, tools, processes and improvements.

What You Will Do:

CX Program & Insights Support: Support client feedback programs, CX measurement and insight development, helping translate feedback into actionable improvements and track progress against identified actions.

CX & CRM Platform Support: Support administration and operations across Salesforce and Qualtrics, including user support, access, reporting, dashboards, data quality, platform maintenance and basic troubleshooting.

Survey & Feedback Programs: Build, test and maintain surveys and feedback programs, including Voice of Client, Voice of Shareholder and other experience measures across key client journeys.

Reporting & Analysis: Analyze CX and CRM data to identify trends, risks and opportunities, and develop recurring and ad hoc reporting that supports client and commercial decision-making.

CRM & Sales Enablement: Support CRM processes, user adoption, training and sales enablement initiatives that improve how commercial teams use Salesforce and related tools.

Enhancements & Testing: Support requirements gathering, intake, testing and release activities for CX and CRM platform enhancements, working with Technology and delivery partners.

Process & Experience Improvement: Support journey mapping, experience assessments, process documentation and improvements across client and sales workflows.

AI & Digital Enablement: Support the testing and adoption of AI and automation capabilities across CX, CRM and sales enablement to improve insights, efficiency and user experience.

What You Bring:

3+ years of experience in client experience, CRM, sales enablement, customer insights, business analysis or a related role.

Experience with or exposure to Salesforce, Qualtrics or similar CRM/CX platforms, including reporting, dashboards, data management or user support.

Strong analytical skills with the ability to translate data and feedback into clear insights.

Experience supporting business requirements, testing, process documentation or technology-enabled initiatives.

Strong written and verbal communication skills, including developing reports, presentations and enablement materials.

Strong organization and attention to detail, with the ability to support multiple programs and priorities.

Interest in AI, automation and emerging technologies that improve client experience and commercial effectiveness.

Experience in payments, financial services, technology or consulting is an asset.
Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position is is $58,000 – $82,500., and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to support growing families
Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

Apply on interac.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Support client experience and CRM and sales enablement programs by managing feedback and survey activities, analyzing data, and producing reports and actionable insights. Assist with Salesforce and Qualtrics operations, user adoption, platform enhancements, process improvements, and the testing and adoption of AI and automation capabilities.

Requirements

Requires at least three years of experience in client experience, CRM, sales enablement, customer insights, business analysis, or a related field, along with exposure to Salesforce, Qualtrics, or similar platforms. Candidates should have strong analytical, communication, organizational, and documentation skills, experience supporting technology-enabled initiatives, and eligibility to work full-time in Canada.

Skills

Client Experience
Customer Insights
Salesforce
Qualtrics
Data Analysis
Reporting and Dashboards
Survey Development
CRM Administration
Data Management
Business Requirements
Software Testing
Process Documentation
Journey Mapping
Sales Enablement
AI and Automation
Communication

Benefits

Short-Term Incentive Plan
Generous Vacation
Wellness Days
Employer-Funded RRSP
Flexible Hybrid Work Model
Employee and Family Assistance Program
Pregnancy and Parental Leave Top-Up
Charitable Donation Matching

Visa sponsorship

Not detected in the job text

Keywords

Client Experience
Salesforce
Qualtrics
Voice of Client
Voice of Shareholder
Customer Feedback
Customer Insights
Survey Programs
Data Analysis
Reporting
Dashboards
Data Quality
Sales Enablement
User Adoption
Business Requirements
Requirements Gathering
Testing
Release Management
Journey Mapping
Process Improvement
AI
Automation
Digital Payments
Financial Services
Client Strategy

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Work requirements

Jobs in Canada