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Added 1 hour ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 1 hour ago
CT
Analyst, Data Governance
Canadian Tire Corporation
Oakville, ON
- Full-time
Policy Development: Assist in the creation and enforcement of data management policies to ensure compliance with regulatory requirements.
Added 2 hours ago
NB
Chief Analyste, Financial Performance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Analyst in the Financial Performance Management team at National Bank means serving as a Financial Analysis and Business Analytics Specialist. This position allows you…
Added 4 hours ago
A
Financial Analyst
Acosta
Toronto, ON
- Full-time
The Financial Analyst plays a key role in supporting financial planning, forecasting, reporting, and business decision-making across the organization. This position is responsible for…
Added 4 hours ago
IC
Senior Business Systems Analyst (ServiceNow)
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The vacant Business Systems Analyst role will report to Leader Process and Operational Excellence as part of a team providing operational oversight for the Real Time Rail payments systems.…
Added 4 hours ago
HI
Client Coordinator, Employee Benefits & Retirement
HUB International
Toronto, ON
- Part-time
Support the analyst during the Implementations
Added 5 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
The D365 F&O Functional Analyst is responsible for the day-to-day administration, support, and continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages…
Added 6 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
We are seeking a seasoned QA Analyst to ensure the quality, accuracy, and reliability of business applications through disciplined testing and validation processes. This role primarily…
Added 8 hours ago
R
Manager, Financial Instruments & Securities Reporting
RBC
Toronto, ON
- Full-time
…portfolio are provided to Shareholders, Regulators and the Analyst community. The Manager will also support the implementation of process changes to drive efficiency and meet changing…
Added 8 hours ago
P
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
Design and build scalable automation tools and data collection systems, integrating with third-party APIs and bespoke data sources.
Added 9 hours ago
SI
Building Maintenance Mechanic
Saputo Inc.
Mississauga, ON
- Full-time
Observ JR64178 IT Senior Analyst, Power BI Development – Enterprise Analytics Saint-Laurent, QC Saint-Laurent Quebec Canada Mississauga, ON Mississauga Ontario Canada Enterprise…
Added 9 hours ago
V
Senior Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an Experienced QA Analyst with 5 to 8 years of expertise in testing strategies and automation frameworks. The ideal candidate will mentor team members and ensure…
Added 10 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 10 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 10 hours ago
WI
Senior GIS Analyst
WSP in Canada
Terrace, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 10 hours ago
WI
Senior GIS Analyst
WSP in Canada
Vancouver, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 11 hours ago
SA
Financial Analyst
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Financial Analyst provides budgeting, forecasting, financial reporting, and financial analysis support for a portfolio of schools and departments within SAIT.
Added 11 hours ago
TT
CNC Machining Centre Programmer
Titan Trailers Industries Limited - UK
Tillsonburg, ON
- Full-time
Added 11 hours ago
TT
Co-op or Recent Graduates - CNC Programmers
Titan Trailers Industries Limited - UK
Tillsonburg, ON
- Full-time
Added 11 hours ago
FI
QA Analyst
Fellow Insights Inc.
Remote, Canada
- Full-time
- Remote
…workflows customers rely on every day. As we grow, we need a QA Analyst who can protect that experience from planning through release and into…
Added 13 hours ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Mission Systems–Canada
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 13 hours ago
Project Controls Reporting Analyst, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…individual to join our dynamic team as a Project Controls Reporting Analyst, Pacific Link. In this position, you will play a key role in delivering accurate, timely, and decision-focused…
Added 13 hours ago
AC
Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
As a Senior Financial Analyst – FP&A, Fuel, you will provide financial analysis, reporting, modelling, and decision support across fuel retail, B2B, EV, and related commercial operations.…
Added 13 hours ago
SE
Cybersecurity Data Analytics & AI Analyst - 12-Month Internship
Siemens Energy
Oakville, ON
- Full-time
The role focuses on two key areas: Power BI and data analytics development and project coordination. The successful candidate will develop high-quality reporting dashboards, optimize data…
Added 14 hours ago
AB
Client Data Analyst
AGA Benefit Solutions
Markham, ON
- Full-time
AGA Benefit Solutions is growing at an accelerated pace across Canada, and this growth is dependent on the development of our employees’ skills and abilities. Think of joining our all-star…

Interac Corp.

Senior Business Systems Analyst (ServiceNow)

Toronto, ON, Canada
Interac Corp. Head Office, Canada

The hiring range for this position is $120,000 - $135,000, and you will also be eligible for our short-term incentive plan. · Full-time

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Job details

Pay: The hiring range for this position is $120,000 - $135,000, and you will also be eligible for our short-term incentive plan.
Job type: Full-time
Experience: 5+ years of experience working as a Business Systems Analyst on ServiceNow platform.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Business Systems Analyst role will report to Leader Process and Operational Excellence as part of a team providing operational oversight for the Real Time Rail payments systems. This role requires strong experience working with ServiceNow.

What You Will Do:

Understand business needs

Meet with stakeholders to understand problems, objectives, and desired outcomes
Understand business processes, policies, and controls

Gather and document requirements

Conduct interviews, workshops, and process reviews
Translate business needs into functional and non-functional requirements
Write user stories, use cases, acceptance criteria, and requirements specifications

Analyze business processes

Map current-state (“as-is”) and design future-state (“to-be”) processes
Identify gaps, redundancies, manual work, and opportunities for automation
Recommend process improvements
Translate between business and IT
Explain technical concepts to business stakeholders
Explain business requirements to developers, architects, and technical teams
Resolve ambiguity ensuring everyone has the same understanding of the requirement

Define system solutions

Help determine how systems should support business processes.
Evaluate configuration vs. customization vs. new functionality.

Support development and implementation

Clarify requirements for developers
Review proposed solutions against business requirements.
Participate in sprint planning, backlog refinement and demos
Help manage scope and requirements changes.

Testing and quality assurance

Develop or review test scenarios and acceptance criteria
Support system/integration testing and UAT.
Validate that the delivered solution meets requirements
Help investigate and resolve defects.

Stakeholder management

Facilitate workshops and decision-making
Manage conflicting requirements and priorities.
Obtain stakeholder approval/sign-off.

Documentation and governance

Maintain requirements, process diagrams, decision logs, and system documentation.

What You Bring:

5+ years of experience working as a Business Systems Analyst on ServiceNow platform.
ServiceNow Platform related certifications (ITSM, IRM, SIR, VR etc).
Extensive experience implementing new solutions and integrations on ServiceNow Platform.
Eligibility to obtain Security Clearance is mandatory for the role.
Eligibility to work for Interac Corp. in Canada in a full-time capacity

What We’re Offering:

The hiring range for this position is $120,000 - $135,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to support growing families
Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

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More about this job

Responsibilities

The analyst will gather and document business requirements, translate them into functional specifications, and facilitate communication between business stakeholders and technical teams. They will also map business processes, identify opportunities for automation, and support system testing and quality assurance activities.

Requirements

Candidates must have 5+ years of experience as a Business Systems Analyst on the ServiceNow platform and hold relevant ServiceNow certifications. Applicants must also be eligible to obtain security clearance and work full-time in Canada.

Skills

ServiceNow
Business analysis
Requirements gathering
Process mapping
Stakeholder management
ITSM
IRM
SIR
VR
System integration
User stories
Acceptance criteria
Process improvement
Quality assurance
Technical documentation

Benefits

Generous vacation
Wellness days
Employer-funded RRSP program
Flexible hybrid work model
Employee & family assistance program
Pregnancy and parental leave top-up
Charitable donation matching

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Business Systems Analyst
ITSM
IRM
SIR
VR
Financial technology
Payments systems
Real Time Rail
Requirements gathering
Process mapping
Automation
Stakeholder management
Sprint planning
UAT
System integration
Security clearance
Operational excellence
Functional requirements
Backlog refinement

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