Jobs in Canada

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Added 2 months ago
A
Associate Analyst, Marketing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization…
Added 2 months ago
A
Associate Manager, Marketing Strategy (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization…
Added 2 months ago
A
Associate Manager, Customer Marketing (Bangkok Based, Relocation Provided)
Agoda
Vancouver, BC
- Full-time
…representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization…
Added 2 months ago
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Global Equity Derivatives- Associate Director, Toronto
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Competency in a programming language such as VBA or Python considered an asset
Added 4 months ago
Software Development Manager , Amazon Customer Service
Amazon
Toronto, Ontario
…to deliver on part of the vision, strategy, and execution of Customer Service Associate (CSA) facing applications and tools, which are the cornerstone of our ability to deliver the…
Added 4 months ago
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Lead Artist (Procedural) / Chef.fe d’équipe Artiste (Procédural)
NBCUniversal
Montreal, Quebec
- Full-time
…We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus…
Added 2 months ago
Global Equity Derivatives- Associate Director, Toronto
Scotiabank
Toronto, ON
Competency in a programming language such as VBA or Python considered an asset
Added 6 months ago
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Associate AI Software Engineer
VoiceValet
Vancouver, British Columbia
- $60,000 to $80,000 CAD / year
- Full-time
We're building digital employees for service businesses that talk to customers and solve problems. The AI customer service market in our verticals (home services, automotive, property…
Added 4 months ago
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Associate Manager, Market Planning
Yum!
Vaughan, ON
- Full-time
Must have strong internal motivation, intellectual curiosity, logical thinking, and a desire to have a large commercial impact on the organization · Must have proven track record driving results via creative thinking and problem solving
Added 4 months ago
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Associate Java Developer
Priceline
Toronto, Ontario
- Full-time
Showcase your development skills of Core Java or similar programming languages.
Added 6 months ago
UM
NIGHT SHIFT - Test Engineering Electronics Technician
Ultra Maritime
Dartmouth, Nova Scotia
- Full-time
Ultra Maritime is seeking highly motivated and skilled NIGHT SHIFT - Test Engineering Electronics Technician to join our team · This position is for a night shift schedule
Added 2 months ago
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Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization…
Added 2 months ago
A
Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
…representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization…
Added 2 months ago
A
Analyst/Senior Analyst/Associate Manager, Marketing Analytics (Bangkok Based, relocation provided)
Agoda
Toronto, ON
- Full-time
…representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization…
Added 2 months ago
GF
Group Fitness Instructor - Reformer Pilates - Vaughan Assembly Park
GoodLife Fitness
Vaughan, ON
- Part-time
Must have a relevant certification to be considered · Must have current CPR-A and AED to be considered
Added 2 months ago
Associate Director, Equity Quant
Scotiabank
Toronto, ON
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 2 months ago
SL
Business Development
Strescon Limited
Saint John, NB
- Full-time
The Business Development Associate supports Strescon’s growth strategy by identifying new business opportunities, strengthening client relationships, and supporting proposal and market…
Added 2 months ago
SL
Business Development
Strescon Limited
Bedford, NS
- Full-time
The Business Development Associate supports Strescon’s growth strategy by identifying new business opportunities, strengthening client relationships, and supporting proposal and market…
Added 2 months ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
Added 6 months ago
Client Services Associate I
Interactive Brokers Group
Vancouver, British Columbia
…collaboration with other local and international Client Service, Programming, Clearing, Cashiering and Compliance teams on common issues. Team members can learn and grow through their IBKR…
Added 2 months ago
NT
Associate Product Manager
NetBrain Technologies Inc.
Toronto, ON
- Full-time
We're looking for a curious, detail-oriented Associate Product Manager to support our product team in researching customer needs, coordinating cross-functional work, and helping bring new…
Added 2 months ago
OC
Business Development
OSCO Construction Group
Bedford, NS
- Full-time
The Business Development Associate supports Strescon’s growth strategy by identifying new business opportunities, strengthening client relationships, and supporting proposal and market…
Added 2 months ago
OC
Business Development
OSCO Construction Group
Saint John, NB
- Full-time
The Business Development Associate supports Strescon’s growth strategy by identifying new business opportunities, strengthening client relationships, and supporting proposal and market…
Added 4 months ago
Senior Associate (m/f/d) Equity Index Client Operations
Solactive AG
Toronto, Ontario
…the future of index investing, with opportunities at Senior Associate or VP level based on…
Added 4 months ago
S
Associate Principal Software Engineer, Cloud & Edge Backend
Saviynt
Vancouver, BC
- Full-time
Build distributed Edge Backends that operate as local Points of Presence (PoPs) for headquarters, regional hubs, branch offices, and customer data centers.

Interactive Brokers Group

Client Services Associate I

Vancouver, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Work location: This is a hybrid role (4 days in the office/1 day remote)
Posting language: English
Posted: Apr 29, 2026

Original job description

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

This is a hybrid role (4 days in the office/1 day remote).

Our Client Service team includes former traders, industry veterans, early-career professionals, and recent graduates. Everyone shares a passion for financial markets and technology. We are ambitious, collaborative, and enjoy solving complex problems. Whether you bring trading floor knowledge or a fresh perspective from college, you will find a team that is ready to support your growth.

Key Responsibilities:

The representative's key responsibilities are to resolve routine and complex client service issues thoroughly and expeditiously, utilizing sound judgment and emphasizing courtesy. Client inquiries typically encompass a broad array of themes, including:

Problem management for wide-scale service issues, including trade and margin analysis, a broad set of cash market and derivative products, global exchanges, order types, and transmission and execution inquiries
Assistance with trading platform operation and features
Analysis and testing of existing systems and procedures, including recommending and assisting with the implementation of enhancements
Margin calculations: Commission structure, interest and fee.

In addition to providing client support, the position requires collaboration with other local and international Client Service, Programming, Clearing, Cashiering and Compliance teams on common issues. Team members can learn and grow through their IBKR career and are encouraged to contribute to developing Client Service systems, policies and procedures.

Requirements:

A bachelor's or advanced degree is required.
Minimum two years experience at a global financial institution (new graduates who demonstrate a firm grasp of the core competencies will also be considered)
Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies
Excellent command of written and spoken English and Mandarin

Core competencies:

Strong product knowledge – Equities, Options, Futures, Options on Future, FX, and Fixed income
Self-starter with a highly analytical and critical-thinking mindset
Be able to handle stress and work independently and autonomously in a quick and spontaneous environment
Communicate effectively and precisely under changing circumstances
Self-motivated and able to handle tasks with minimal supervision.
Superb analytical and problem-solving skills.
Excellent collaboration and communication (Verbal and written) skills.
Outstanding organizational and time management skills.

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including:

Health, dental, disability and life insurance with 100% premiums covered.
Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Resolve routine and complex client service issues regarding trade analysis, margin calculations, and trading platform operations. Collaborate with international teams to enhance client service systems, policies, and procedures.

Requirements

Requires a bachelor's or advanced degree and minimum two years of experience at a global financial institution, though qualified new graduates are considered. Must possess strong product knowledge of financial instruments and fluency in both English and Mandarin.

Skills

Trade and Margin Analysis
Derivative Products
Trading Platform Operation
Margin Calculations
English Proficiency
Mandarin Proficiency
Analytical Thinking
Problem Solving
Time Management
Collaboration
Equities
Options
Futures
FX
Fixed Income
Critical Thinking

Benefits

Health Insurance
Dental Insurance
Disability Insurance
Life Insurance
Company RSP Contribution Matching
Stock Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Interactive Brokers
Electronic Brokerage
Margin Analysis
Cash Market
Derivative Products
Global Exchanges
Order Types
Execution Platforms
Equities
Options
Futures
FX
Fixed Income
Financial Services
Client Services
Compliance
Clearing
Cashiering
Financial Markets
Trading Floor

Seniority

Entry level

Perks

Retirement plan
Performance bonus
Stock or equity

Tools

Trading platforms

Languages

English
Mandarin

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Work requirements

Jobs in Canada