Jobs in Canada

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Added 2 mins ago
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Produce Clerk I - Killam Food
Co-op
Killam, AB
- Part-time
You have previous experience in customer service is an asset. Candidates will demonstrate the following:
Added 2 mins ago
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Bakery/Deli Clerk - Full-time - Yorkton Food Store
Co-op
Yorkton, SK
- Full-time
Who you are: You are interested in customer service and:
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Meat Manager - Melita
Co-op
Melita, MB
- Full-time
Valleyview Co-op is hiring a full-time MEAT MANAGER at our FOOD STORE in MELITA, MB.
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Talent Recruiter - Temporary
Air Canada
Dorval, QC
- Full-time
Proven experience in delivering exceptional customer service and enhancing customer satisfaction
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Hardware Sales Associate Full-Time - 7102 Thunder Bay
The Home Depot
Thunder Bay, ON
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 mins ago
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Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot
Canada
- Full-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…
Added 2 mins ago
TH
Overnight Freight Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
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Engineer In Training-TS001
City of London
London, ON
The position reports to the Deputy City Manager, Environment & Infrastructure, Housing and Community Growth, or Finance Supports, or designate, for purposes of annual assignments and career…
Added 2 mins ago
Site Supervisor
Fortrex
Woodbridge, ON
Ensure that the sanitation team complies with all internal company procedures and policies, including Technical Services, Human Resources, Accounting, IT, and general customer service.
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Merchandising Assistant Manager
Dollar Tree Stores
Dunnville, ON
- Full-time
The starting pay for a full-time Assistant Store Manager is from $19.45 per hour.
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Manufacturing Engineering Specialist
BWXT
Peterborough, ON
…design, manufacture, development, testing, parts supply, and service of on-power refueling, reactor maintenance, and nuclear medicine delivery tooling sold around the world. We are the…
Added 2 mins ago
NC
Client Manager, Commercial Insurance
NFP Corp
Hamilton, ON · London, ON · Oshawa, ON · Sudbury, ON · Timmins, ON · Windsor, ON
- Full-time
Provide professional and prompt customer service including phone, email, and walk-in inquiries on new and existing client accounts, including client questions on topics such as coverage,…
Added 2 mins ago
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Client Services Administrator
Accounting Plus Financial Services Inc.
Vaughan, ON
- Full-time
Accounting Plus Financial Services Inc. is a full-service accounting firm based in Thornhill, Ontario, providing tax, bookkeeping, and advisory services to a diverse client base. We're a…
Added 2 mins ago
NC
Dietary Aide - Term ( 6 months) Full Time - Days (84 Hours Biweekly) Float (
Northwood Care
Halifax, NS
- Full-time
Reporting to the Manager of Food and Nutrition Services, the Dietary Aide provides quality meal service for the residents, special functions and special occasions at various sites.
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Software Developer - Cloud Platform
Nakisa
Montreal, QC
- Full-time
…shift toward NoOps-driven, cloud-native delivery, growing your full stack and platform engineering skills along the…
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Retail Floor Team Member - Brampton (Part-Time)
Talize
Brampton, ON
- $17.95 CAD / hour
- Part-time
The Role - Create great experiences, one customer at a time
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Branch Administrator
CIBC Wood Gundy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sales Support & Customer Service – Assist Branch Manager to perform Investment Advisor duties such as taking buy/sell orders of T-Bills, Corporate Paper, Bankers Acceptances, Mutual Funds,…
Added 17 mins ago
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Investigations Officer
RBC
Halifax, NS · Bedford, QC
- Full-time
Analytical Thinking, Banking, Communication, Critical Thinking, Customer Service, Detail-Oriented, Interpersonal Relationship Management, Listening Effectively, Operational Delivery,…
Added 17 mins ago
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Branch Manager
RBC
Medicine Hat, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 17 mins ago
CM
Personal Support Worker - NRT PT 2026-7209
Cambridge Memorial Hospital
Cambridge, ON
- Other
Reporting to the Manager of the Nursing Resource Team, the Personal Support Worker provides personal care for patients and supports patient flow within the hospital as required. The…
Added 17 mins ago
NC
Member Associate (Temporary)
Northern Credit Union
Pembroke, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 17 mins ago
SC
Universal Financial Associate -Okotoks
Servus Credit Union
Okotoks, AB
- Full-time
We are looking for a full-time Universal Financial Associate in our Okotoks branch!
Added 17 mins ago
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Retail Shift Leader
Canna Cabana
London, ON · Fanshawe Park W, London, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 17 mins ago
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Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us…
Added 17 mins ago
PG
Senior Application Security Engineer
Paymentus Group Inc
Richmond Hill, ON
- Full-time
This is a hands-on technical role reporting to the Manager of Platform Security. The Senior Application Security Engineer will perform secure design reviews, threat modeling, source code…

InterContinental Toronto Centre

Front Office Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description InterContinental Toronto Centre is a 4-Diamond upscale hotel located in the heart of downtown Toronto, offering contemporary elegance, luxurious comfort, and modern convenience. Attached to the Metro Toronto Convention Centre, the hotel is ideally situated for business and leisure travelers. Guests are just steps away from major city attractions including the CN Tower, Air Canada Centre, Rogers Centre, and Ripley’s Aquarium of Canada. The property provides a dynamic urban environment where team members support a high standard of guest service in a vibrant, fast-paced setting.
Role Description The Front Office Manager is a full-time, on-site role based at InterContinental Toronto Centre in Toronto, ON. This role oversees day-to-day front office operations, including managing the front desk team, coordinating guest check-in and check-out processes, and ensuring a seamless arrival and departure experience. The Front Office Manager monitors room allocation, resolves guest concerns, and maintains high standards of customer service and satisfaction. Responsibilities include supervising scheduling, training, and performance of front office staff; collaborating with housekeeping, reservations, and other departments; and ensuring that brand standards, security procedures, and hotel policies are consistently followed. The role also involves tracking front office metrics, supporting revenue and occupancy goals, and implementing process improvements to enhance the guest experience.
Qualifications

Strong front office and customer service experience, with a focus on customer satisfaction and guest relationship management.
Office administration skills, including organizing daily operations, managing records, and coordinating schedules.
Excellent communication skills for interacting with guests, team members, and other departments.
Previous experience in hotel front office management or supervisory roles in hospitality is preferred.
Proficiency with hotel property management systems and standard office software.
Ability to lead and motivate a diverse team in a fast-paced environment.
Strong problem-solving skills and the ability to handle escalations calmly and professionally.
Flexibility to work varied shifts, including evenings, weekends, and holidays as required.
Post-secondary education in hospitality management or a related field is an asset.

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More about this job

Responsibilities

Oversee daily front office operations, including the front desk team, guest arrivals and departures, room allocation, and resolution of guest concerns. Supervise staff scheduling, training, and performance; coordinate with other hotel departments; uphold brand, security, and policy standards; and support revenue, occupancy, and guest experience goals.

Requirements

Candidates should have strong front office and customer service experience, preferably in a hotel management or supervisory role, along with proficiency in property management systems and standard office software. They should demonstrate leadership, communication, administrative, and problem-solving skills, be flexible to work varied shifts, and ideally have post-secondary education in hospitality management or a related field.

Skills

Front Office Operations
Customer Service
Guest Relationship Management
Office Administration
Communication
Team Leadership
Staff Scheduling
Staff Training
Performance Management
Problem-Solving
Guest Concern Resolution
Room Allocation
Interdepartmental Coordination
Revenue and Occupancy Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Front Office Operations
Hotel Management
Hospitality
Guest Check-In
Guest Check-Out
Room Allocation
Guest Satisfaction
Guest Relationship Management
Front Desk
Staff Scheduling
Staff Training
Performance Management
Property Management Systems
Office Software
Housekeeping Coordination
Reservations
Brand Standards
Security Procedures
Hotel Policies
Front Office Metrics
Revenue Goals
Occupancy Goals
Process Improvement
Customer Service
Escalation Management

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