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Added 8 mins ago
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Housekeeping Aide Casual AgeCare Willowgrove
AgeCare
Ancaster, ON · AgeCare Willowgrove
- Part-time
The Housekeeper performs a variety of housekeeping duties to ensure that the Long-Term Care residence is maintained in a safe, clean, and sanitary condition for residents, visitors, and…
Added 8 mins ago
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Package Handler - Warehouse Clerk
Intelcom
Corner Brook, NL
- Part-time
Perform cleaning, housekeeping, and safety inspections.
Added 8 mins ago
TL
Food Services Aide
Trico Living Well Inc
AB · Calgary, AB
- Part-time
…enriched Independent & Supportive Living accommodation choices, housekeeping, Chinese meals, resident support, wellness and recreational activities, 24/7 Emergency Call Bell service and…
Added 22 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Arborg, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 22 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Teulon, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 23 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Demonstrate and maintain high standards of housekeeping, organization, and cleanliness in the work area.
Added 23 mins ago
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Plumber/Steamfitter
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Maintaining housekeeping standards for work areas, tools, and equipment to support a safe and efficient work environment.
Added 23 mins ago
VS
Housekeeping Attendant (2026-11026)
Verve Senior Living
Kingston, ON
- Other
Your passion for cleanliness and eye for detail helps to set our residence apart. We celebrate our Housekeeping Attendants as the first line of defense in preventing infection control and…
Added 23 mins ago
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Operations Support
Nutrien
Fairview, AB
- Full-time
Manage housekeeping within Nutrien’s safety policies and procedures
Added 23 mins ago
PH
Health Care Aide
ParaMed Home Health Care
Spruce Grove, AB
- Full-time
Added 23 mins ago
PH
Health Care Aide
ParaMed Home Health Care
AB · Edmonton, AB
- Full-time
Added 23 mins ago
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Tool Crib Attendant - DOW
Jardeg
Fort Saskatchewan, AB
- Temporary
Perform general housekeeping and daily clean-up of work area
Added 23 mins ago
HB
Personal Support Worker
Hearthstone By The Lake
Toronto, ON · Etobicoke, ON
- Temporary
…Personal Support Worker helps with meals, hydration, and basic housekeeping tasks related to resident care, ensuring a clean and safe environment. The role involves observing and reporting…
Added 23 mins ago
AI
Facilities & Custodial Associate
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $17 to $23 CAD / hour
- Full-time
Previous professional cleaning, janitorial, housekeeping, or related experience is preferred.
Added 23 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Teulon, MB
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 23 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Arborg, MB
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 37 mins ago
SC
Housekeeper - Acute Healthcare (78855044)
Sodexo Canada Ltd
Lethbridge, AB
- Part-time
Added 52 mins ago
LS
Drill Coordinator
Lake Shore Gold
Timmins, ON
- Full-time
Added 52 mins ago
SC
Warehouse Forklift Operator, Put Away, Full-time, 6am-2:30pm
Staples Canada
Calgary, AB
- Full-time
Maintain basic housekeeping in assigned areas of warehouse.
Added 52 mins ago
Personal Support Worker
March of Dimes Canada
Brockville, ON
Added 52 mins ago
LC
Part-Time Sales Associate
Laura Canada
Saint-Bruno, QC · St-Bruno, QC
- Part-time
Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Added 53 mins ago
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Housekeeping Retirement - Regular, Part Time [IEM ALC Hskp4 0.40] - AgeCare Elmira
AgeCare
Elmira, ON
- Part-time
The Housekeeper performs a variety of housekeeping duties to ensure that the Long-Term Care residence is maintained in a safe, clean, and sanitary condition for residents, visitors, and…
Added 53 mins ago
GE
Plant Operator
GFL Environmental Inc.
Pickering, ON
- Full-time
Maintain work area to ensure to compliance with housekeeping, environmental and safety regulations
Added 53 mins ago
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Guest Services Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
- Full-time
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co-worker safety by reporting of…
Added 53 mins ago
TG
Part-Time Housekeeper (AbleLiving Services Homemaking)
Thrive Group Canada
Hamilton, ON
- Part-time

InterContinental Toronto Centre

Front Office Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description InterContinental Toronto Centre is a 4-Diamond upscale hotel located in the heart of downtown Toronto, offering contemporary elegance, luxurious comfort, and modern convenience. Attached to the Metro Toronto Convention Centre, the hotel is ideally situated for business and leisure travelers. Guests are just steps away from major city attractions including the CN Tower, Air Canada Centre, Rogers Centre, and Ripley’s Aquarium of Canada. The property provides a dynamic urban environment where team members support a high standard of guest service in a vibrant, fast-paced setting.
Role Description The Front Office Manager is a full-time, on-site role based at InterContinental Toronto Centre in Toronto, ON. This role oversees day-to-day front office operations, including managing the front desk team, coordinating guest check-in and check-out processes, and ensuring a seamless arrival and departure experience. The Front Office Manager monitors room allocation, resolves guest concerns, and maintains high standards of customer service and satisfaction. Responsibilities include supervising scheduling, training, and performance of front office staff; collaborating with housekeeping, reservations, and other departments; and ensuring that brand standards, security procedures, and hotel policies are consistently followed. The role also involves tracking front office metrics, supporting revenue and occupancy goals, and implementing process improvements to enhance the guest experience.
Qualifications

Strong front office and customer service experience, with a focus on customer satisfaction and guest relationship management.
Office administration skills, including organizing daily operations, managing records, and coordinating schedules.
Excellent communication skills for interacting with guests, team members, and other departments.
Previous experience in hotel front office management or supervisory roles in hospitality is preferred.
Proficiency with hotel property management systems and standard office software.
Ability to lead and motivate a diverse team in a fast-paced environment.
Strong problem-solving skills and the ability to handle escalations calmly and professionally.
Flexibility to work varied shifts, including evenings, weekends, and holidays as required.
Post-secondary education in hospitality management or a related field is an asset.

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More about this job

Responsibilities

Oversee daily front office operations, including the front desk team, guest arrivals and departures, room allocation, and resolution of guest concerns. Supervise staff scheduling, training, and performance; coordinate with other hotel departments; uphold brand, security, and policy standards; and support revenue, occupancy, and guest experience goals.

Requirements

Candidates should have strong front office and customer service experience, preferably in a hotel management or supervisory role, along with proficiency in property management systems and standard office software. They should demonstrate leadership, communication, administrative, and problem-solving skills, be flexible to work varied shifts, and ideally have post-secondary education in hospitality management or a related field.

Skills

Front Office Operations
Customer Service
Guest Relationship Management
Office Administration
Communication
Team Leadership
Staff Scheduling
Staff Training
Performance Management
Problem-Solving
Guest Concern Resolution
Room Allocation
Interdepartmental Coordination
Revenue and Occupancy Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Front Office Operations
Hotel Management
Hospitality
Guest Check-In
Guest Check-Out
Room Allocation
Guest Satisfaction
Guest Relationship Management
Front Desk
Staff Scheduling
Staff Training
Performance Management
Property Management Systems
Office Software
Housekeeping Coordination
Reservations
Brand Standards
Security Procedures
Hotel Policies
Front Office Metrics
Revenue Goals
Occupancy Goals
Process Improvement
Customer Service
Escalation Management

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