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Added 27 mins ago
TU
Bioinformatics Specialist
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Bioinformatics Specialist is responsible for developing and overseeing the Core, including establishing and utilizing centralized analysis pipelines, conducting bioinformatics-based…
Added 27 mins ago
RD
Investment Associate
RBC Dominion Securities
Kamloops, BC
- Full-time
The RBC Dominion Securities branch located in Kamloops BC is seeking an Investment Associate (Trade Execution Specialist) to join a successful Private Investment Management Team. You will…
Added 27 mins ago
OI
Client Operations Specialist
Orbis Investments
Burnaby, BC
- Full-time
We are seeking a highly motivated person to join our Client Operations team based in in Burnaby, British Columbia. Our team is focused on providing distinctive, world-class servicing to our…
Added 27 mins ago
CM
Concurrent Disorder Specialist
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $58,783 to $64,407 CAD / year
- Full-time
…interdisciplinary group dedicated to providing comprehensive support to justice-involved individuals. As a Concurrent Disorder Specialist, you'll contribute to our mission of delivering…
Added 27 mins ago
BF
Loan Operations Specialist
BridgePoint Financial
Toronto, ON
- Contract
…value-added funding solutions with an unwavering commitment to client service. Built on a foundation of trust, we have established relationships with more than 1,500 law firms…
Added 27 mins ago
D
Collections Specialist
Dentons
Toronto, ON
- Full-time
We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections…
Added 27 mins ago
SI
AI Product Owner
Supra ITS
Mississauga, ON
- Full-time
…part of the Canon group. The platform combines a library of specialist agents with a central control plane: admins create, entitle and deploy agents; end users work with them over…
Added 27 mins ago
TR
Renewal Specialist, Small Law
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
The Small Law (SLF) Renewal Specialist is responsible for increasing revenue, usage and market share in assigned territory in Canada, for WestLaw, Practical Law, TaxNetPro and CoCounsel.…
Added 42 mins ago
PC
Managing Consultant, GRS
People Corporation
Calgary, AB · AB - PC Calgary
- Full-time
The Managing Consultant will support business growth and client retention through their knowledge of group retirement solutions and their ability to build strong relationships. The Managing…
Added 42 mins ago
PC
Claims Adjudication Specialist
People Corporation
Winnipeg, MB · MB - PC NPW - Wpg
- Full-time
The Claims Adjudication Specialist will actively contribute to the success of People Corporation by providing excellent service and support to our valued clients. This exciting role…
Added 42 mins ago
D
Spécialiste en Médias Numériques
DAC
Montreal, QC
- Full-time
DAC est une agence mondiale de médias de performance qui couvre l’ensemble du parcours client et qui se consacre à générer des résultats transformateurs. Notre expertise englobe le…
Added 42 mins ago
C
Client Engagement Associate - 30h - Côte-Saint-Luc
CIBC
Côte-Saint-Luc, QC · Kildare & Caldwell
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 57 mins ago
A
Security GRC Specialist
Aviso
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
We're looking to fill an opening with an experienced Security GRC Specialist to join our growing Security GRC team.
Added 57 mins ago
SC
Bilingual Care Coordinator (Part-time, Weekends & Evenings)
Shift Collab
Remote, Canada
- Part-time
- Remote
We're growing our Care Team ahead of a new partnership program launching in February 2027, which will extend our client support hours and bring care to even more Canadians. We're looking…
Added 57 mins ago
Territory Account Manager V
Insight Enterprises, Inc.
Montreal, QC
…commerce, des formations en vente, des formations au service client ou à l'industrie informatique sont…
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 1 hour ago
T
Data Integration Engineer
TekRek
Canada
- Contract
This is a contract role through July 2027 for a data integration specialist. You’ll own how new data sources get onto the bank’s central platform, from finding them to running them in…
Added 1 hour ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 1 hour ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
Le titre de Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Fellow, Life Management Institute (FLMI) ou un titre équivalent constitue un atout.
Added 1 hour ago
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Pursuit Manager
Norton Rose Fulbright
Montreal, QC
- Full-time
This role will act as an advocate of best practice and a specialist information resource and will work with fee earners across the practice areas and sectors to ensure we are leveraging our…
Added 1 hour ago
Bilingual Claims Specialist (Liability) - WSI
Wawanesa Insurance
Montreal, QC
The Claims Specialist is responsible for the investigation, evaluation, negotiation, and resolution of commercial liability claims ranging from minor to complex in severity. The assigned…
Added 1 hour ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 1 hour ago
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Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Support Client inquiries regarding their CCO program.
Added 1 hour ago
ME
Design Systems Application Engineer [14443]
MEDA Engineering & Technical Services
Windsor, ON
- $37 to $41 CAD / hour
- Full-time
We are recruiting an experienced Design Systems Application Engineer to join our team to support our client in the automotive industry.
Added 1 hour ago
P
IT Security Specialist - Palo Alto, Guardicore, Netskope
Procom
Toronto, ON
- Contract
The IT Security Specialist will be responsible for provisioning security rules to support business objectives while adhering to Client's standards across on-premises and cloud environments.…

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties:

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands:

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications:

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills and Experience:

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment:

Monday to Friday, 8:30 - 5:00, Office environment

The typical pay range for this role is:

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

The Customer Success Specialist will manage order entry, client requests, and administrative support for commercial transactions while coordinating with internal departments. They will act as a primary liaison for customers, specifiers, and dealers to ensure effective service and support for sales objectives.

Requirements

Candidates must have a minimum of five years of experience in customer service or planning, with a high school diploma required and a college degree preferred. Strong computer literacy, proficiency in Microsoft applications, and the ability to work in a manufacturing environment are essential.

Skills

Customer service
Order processing
Administrative support
Inventory control
Contract review
Sales administration
Logistics support
CRM systems
ERP systems
Microsoft Office
Communication
Multi-tasking
Analytical skills
Mathematical skills
Manufacturing knowledge
Problem solving

Benefits

Supplemental medical
Life and disability insurance
Retirement savings plan
Paid time off
Paid company holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Order Entry
Inventory Systems
CRM
ERP
Manufacturing
ISO 9001
ISO 14001
Logistics
Sales Administration
Client Liaison
Contract Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sustainability
Commercial Transactions
Production Scheduling
Purchasing
Administrative Support

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