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Added 8 mins ago
Senior Analyst, Financial Accounting & Reporting
Scotiabank
Toronto, ON
…our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and…
Added 8 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…Technical Support, Network Operations Center (NOC), Cloud Services, Customer Success, Training, and Implementation. This executive will own the operating model, service delivery governance,…
Added 8 mins ago
NC
HVAC/Hydronics Inside Sales Representative
Noble Corporation
Toronto, ON · Rexdale, Ontario
- Full-time
Working closely with our Counter Sales, Account Managers, vendors and operations team, the HVAC Inside Sales Representative will identify customer requirements, recommend the right products…
Added 8 mins ago
Research Consultant
Reach3 Insights
Toronto, ON
…join Reach3 Insights. In this role, you’ll help drive business success across a variety of industries and global brands, working with smart, kind people who love turning human insights into…
Added 8 mins ago
BG
Accountant
Brandt Group of Companies
Calgary, AB
- Full-time
…month-end and year-end reconciliations, and developing internal management reports to support accurate and timely financial…
Added 8 mins ago
BG
Sales Manager
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…driving revenue growth and profitability by building strong customer relationships, managing key accounts, and identifying new market…
Added 8 mins ago
BG
Territory Manager - Lawn & Garden
Brandt Group of Companies
Pincher Creek, AB
- Full-time
The Territory Manager - Lawn & Garden role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the goal of…
Added 8 mins ago
BG
Territory Manager - Agriculture
Brandt Group of Companies
Pincher Creek, AB
- Full-time
The Territory Manager - Agriculture role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the goal of…
Added 8 mins ago
BG
Territory Manager - Lawn & Garden
Brandt Group of Companies
Pincher Creek, AB
- Full-time
The Territory Manager - Lawn & Garden role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the goal of…
Added 8 mins ago
BG
Territory Manager - Agriculture
Brandt Group of Companies
Pincher Creek, AB
- Full-time
The Territory Manager - Agriculture role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the goal of…
Added 8 mins ago
BG
Branch Manager - Agriculture
Brandt Group of Companies
Pincher Creek, AB
- Full-time
This position is responsible for driving sales growth, operational efficiency, and customer satisfaction across all branch functions, including new and used equipment sales, parts, and…
Added 8 mins ago
BG
Territory Manager
Brandt Group of Companies
Pincher Creek, AB
- Full-time
The Territory Manager - Agriculture role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the goal of…
Added 8 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 8 mins ago
EB
Account Specialist, Sales, Canada
E.L.F. BEAUTY
Canada
- Full-time
The Account Specialist, Sales will assist the Account Manager(s) with bringing e.l.f. Cosmetics and e.l.f. SKIN to life within our retailers in Canada. The role supports all customer…
Added 8 mins ago
SC
Luxury Travel Planner | Touring & Custom Itineraries
Sienna Charles
Canada
- Full-time
Create detailed daily itineraries that account for timing, logistics, preferences, and contingencies.
Added 8 mins ago
MG
Customer Success & Account Representative
My Grain Exchange
SK · Saskatchewan, Canada
- Full-time
This role is a mix of customer support, account management, and light sales outreach. You’ll be checking in with users, helping them keep their accounts and inventory up to date, learning…
Added 8 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
Added 22 mins ago
FC
Supervisor, Group Life and Disability Claims - Alberta
First Canadian Financial Group
Sherwood Park, AB
- Full-time
…long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to…
Added 22 mins ago
RB
Client Advisor
Royal Bank of Canada
St. John's, NL
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 22 mins ago
RB
Associate
Royal Bank of Canada
Kamloops, BC
- Full-time
Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management
Added 22 mins ago
RB
Client Advisor
Royal Bank of Canada
Winnipeg, MB
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 22 mins ago
RB
Associate
Royal Bank of Canada
West Vancouver, BC
- Full-time
Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management
Added 22 mins ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Toronto, ON
- Full-time
…providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are…
Added 22 mins ago
RB
Investment Associate
Royal Bank of Canada
Kamloops, BC
- Full-time
Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management
Added 22 mins ago
F
Brand Manager
Float
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
As one of Canada’s fastest growing companies and top-rated startups in 2025, 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders…

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties:

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands:

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications:

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills and Experience:

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment:

Monday to Friday, 8:30 - 5:00, Office environment

The typical pay range for this role is:

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

The Customer Success Specialist will manage order entry, client requests, and administrative support for commercial transactions while coordinating with internal departments. They will act as a primary liaison for customers, specifiers, and dealers to ensure effective service and support for sales objectives.

Requirements

Candidates must have a minimum of five years of experience in customer service or planning, with a high school diploma required and a college degree preferred. Strong computer literacy, proficiency in Microsoft applications, and the ability to work in a manufacturing environment are essential.

Skills

Customer service
Order processing
Administrative support
Inventory control
Contract review
Sales administration
Logistics support
CRM systems
ERP systems
Microsoft Office
Communication
Multi-tasking
Analytical skills
Mathematical skills
Manufacturing knowledge
Problem solving

Benefits

Supplemental medical
Life and disability insurance
Retirement savings plan
Paid time off
Paid company holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Order Entry
Inventory Systems
CRM
ERP
Manufacturing
ISO 9001
ISO 14001
Logistics
Sales Administration
Client Liaison
Contract Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sustainability
Commercial Transactions
Production Scheduling
Purchasing
Administrative Support

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