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Added 9 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 9 mins ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 9 mins ago
S
Part Time Seasonal Associate
Skechers
Sudbury, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 9 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an exciting opportunity to help shape the future of distributed energy resource management and support the…
Added 9 mins ago
CF
Operations Specialist
Community Fire Prevention
Port Coquitlam, BC
- Full-time
We are currently looking for an additional Operations Specialist to join our growing team! As an Operations Specialist you will oversee the scheduled work orders for the current week,…
Added 9 mins ago
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Temporary Solutions Integration Specialist (up to 8 months)
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Strong working knowledge in one or more of the following aspects:
Added 9 mins ago
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Tarificateur(trice) – Assurance collective
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Pointe-Claire, QC
- Full-time
Le titre de Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Fellow, Life Management Institute (FLMI) ou un titre équivalent constitue un atout.
Added 9 mins ago
ST
Billing Specialist
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- Full-time
Basic computer skills and knowledge of accounting software: are often needed.
Added 24 mins ago
ST
Billing Specialist
Scotia Tirecraft
ON
- Full-time
Basic computer skills and knowledge of accounting software: are often needed.
Added 24 mins ago
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Senior Advisor, Operational risks
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…You also assist with compliance, internal controls, crisis management and the security of personal information and property. You lead development projects and strategic initiatives that are…
Added 24 mins ago
Bilingual Claims Specialist (Liability) - WSI
Wawanesa Insurance
Montreal, QC
…conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the…
Added 39 mins ago
A
Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Sr. Procurement Specialist is responsible for the purchasing and management of isotopes used in research, clinical development, manufacturing, and diagnostic applications. This role…
Added 39 mins ago
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Operating Practices Specialist
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Canada
- Full-time
Basic knowledge of policy development, risk and change management, and project management principles and methods to lead and manage projects and continuous improvement initiatives.
Added 39 mins ago
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Customer Operations Specialist
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Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 39 mins ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
expert knowledge of information management best practices, approaches, and
Added 39 mins ago
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Field Service Technician (Prince George)
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- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 39 mins ago
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QA Training Specialist
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AB · CA - AB - Edmonton
- Full-time
Support the planning, coordination, and administration of training activities, including scheduling, documentation, and Learning Management System (LMS) maintenance.
Added 39 mins ago
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Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Basic knowledge of or strong interest in cryptocurrency, fintech, and anti-money laundering (AML) regulations.
Added 39 mins ago
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Global Account Manager
IMDEX
Canada
- Full-time
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up…
Added 39 mins ago
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Senior Workplace Design Specialist
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Mississauga, ON
- Full-time
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Added 40 mins ago
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Digital Strategist
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- Full-time
…channels. Social media and paid media are supported by dedicated specialist teams and are not a focus of this…
Added 40 mins ago
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Partner Operations Specialist / Spécialiste des opérations partenaires (Claims/Réclamations)
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- $87,000 to $109,000 CAD / year
- Full-time
As our Partner Operations Specialist, you’ll play a key role in managing complex customer, dealership, OEM and vendor matters related to claims and contract administration. You’ll…
Added 40 mins ago
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Customer Operations Specialist
March Networks
Ottawa, ON
- Full-time
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 53 mins ago
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Manager, Project & Portfolio Management
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Vancouver, BC
- Full-time
…wider salary range over time as you continue to develop job knowledge, skills and competencies for the…
Added 53 mins ago
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Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
Royal Bank of Canada
Toronto, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…

Interface

Customer Success Specialist

Belleville, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability - without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.

Essential Duties:

Provide excellence in communication, timely response, and administrative support to all internal and external client inquiries, including knowledge of product offerings, inventory controls, contract review and administration, and other departmental requirements.
Provide support to all service activities and sales management required to achieve the strategic goals and revenue objectives of the corporation.
Daily communication with Account Executives, Customers, Warehouse, Scheduling and Planning Departments.
Enter orders into the system for scheduling of production, Manages orders and client requests
Order entry and order / project management of commercial transactions.
Client liaison and follow up activities with end-users, specifiers, dealers, and related parties.
Support our sales administration process, including coordination of production and purchasing of finished goods material, logistics support for client deliveries, and credit communication support.
Use of computerized order processing system, inventory systems, and related computer applications (Microsoft Word, Excel, Outlook, CRM)
Maintain high level of customer service effectiveness
Participate and support company initiatives

Physical Demands:

Use of office equipment, communication tools, including computer, telephone system, and related tools.
Occasional moderate lifting of administrative materials.

Qualifications:

Educational requirements:

High School Diploma
College Degree preferred
Preference will be given to those with post secondary education.
Bilingualism (French / English) with proficiency in both verbal and written communication is preferred

Skills and Experience:

Minimum of five years of experience in Customer Service or Planning
Highly developed interpersonal skills, and ability to perform a variety of administrative service functions.
Excellent communication skills and professional demeanor.
Ability to multi-task.
Exercise independent judgment and decision making, within established operating parameters, policies, and procedures.
Analytical and mathematical skills, with demonstrated ability to utilize computer systems, office equipment, and automated voice systems.
Experience / knowledge of a manufacturing environment
ISO 9001 / 14001 knowledge would be an asset.
Demonstrate excellence in working under pressure and handling multiple tasks/priorities
Strong computer literacy with Microsoft applications and knowledge of ERP and CRM systems
Ability to work independently and as part of a team with minimal supervision

Work Environment:

Monday to Friday, 8:30 - 5:00, Office environment

The typical pay range for this role is:

Minimum: $36,098 CAD

Maximum: $63,172 CAD

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual (salary) offer will take into account a wide range of factors, including location.

In addition, the company provides health and welfare benefits which include (but are not limited to), supplemental medical, life and disability, retirement savings plan, paid time off (PTO), paid company holidays, and more.

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.

Artificial intelligence is not used to screen, assess, or select applicants for this position.

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More about this job

Responsibilities

The Customer Success Specialist will manage order entry, client requests, and administrative support for commercial transactions while coordinating with internal departments. They will act as a primary liaison for customers, specifiers, and dealers to ensure effective service and support for sales objectives.

Requirements

Candidates must have a minimum of five years of experience in customer service or planning, with a high school diploma required and a college degree preferred. Strong computer literacy, proficiency in Microsoft applications, and the ability to work in a manufacturing environment are essential.

Skills

Customer service
Order processing
Administrative support
Inventory control
Contract review
Sales administration
Logistics support
CRM systems
ERP systems
Microsoft Office
Communication
Multi-tasking
Analytical skills
Mathematical skills
Manufacturing knowledge
Problem solving

Benefits

Supplemental medical
Life and disability insurance
Retirement savings plan
Paid time off
Paid company holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Order Entry
Inventory Systems
CRM
ERP
Manufacturing
ISO 9001
ISO 14001
Logistics
Sales Administration
Client Liaison
Contract Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sustainability
Commercial Transactions
Production Scheduling
Purchasing
Administrative Support

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